Experience

ConnectureDRX

• United States
• Information Technology & Services
• 100 - 200 Employee

• Lead Business Analyst

  • Mar 2016 - Present

  The Lead Business Analyst position is a first-Level Leadership position. The role will coordinate and lead daily team activities. The role may also spend a portion of time performing the work of those they lead/supervise.As a Lead, I still perform some duties of a Senior BA, but have just added a few more cool features which include, but are not limited to:* Function as a subject matter expert for Connecture IA suite of products. * Responsible for leading business analysis activities as well as project coordination throughout theproject life cycle. * Represent Connecture and is the point of contact for the vendor partner teams when the Connecture project team is not onsite. * Leads requirements gathering, design sessions and assists with project planning. * Participate in sprint reviews and demos and assist in triaging of issues.

• Senior Business Analyst

  • Mar 2013 - Mar 2016

  My job roles include, but are not limited to: • Support effort of ensuring the success factors of each project are met: SDLC compliance, Change control, Issue and risk escalation and Client satisfaction. • Develop relationships with client stakeholders. • Demonstrate accountability in all assignments. • Work in an effective team dynamic structure in order to receive needed supervision and develop deeper knowledge of product functionality. • Review internal QA and development documentation to ensure that it meets the client business needs. • Work with the technical resources to monitor development of client applications to ensure adherence to requirements and design specifications. • Support the formal transition of product and project knowledge to the dedicated customer support resource. • Assist the customer support issue and defect analysis efforts when required, including defect and issue triaging and testing



Sagepath Reply

• United States
• Advertising Services
• 1 - 100 Employee

• Business Analyst

  • Aug 2015 - Mar 2017



The Aaron's Company, Inc.

• United States
• Retail
• 700 & Above Employee

• Database Administrator

  • Jan 2011 - Mar 2013

  • To manage and update any and all that is related to the Aarons autodialing system• Monitoring and improving database performance and capacity• To administer, develop, maintain and implement the policies and procedures necessary to ensure the security and integrity of Aarons’ databases are always up-to-par

• Quality Assurance Analyst/Business Intelligence Analyst

  • Aug 2008 - Jan 2011

  • Evaluated and tested new or modified software programs and software development procedures used to verify programs function according to Aarons’ user requirements• Wrote, revised, and verified quality standards and tested procedures for program design and product evaluation to attain quality of software economically and efficiently• Conducted compatibility tests with vendor-provided programs• Developed utility programs to test, track, and verify defects in software programs