Joshua Hughes

VP of Technology at Dedicated IT
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Contact Information
us****@****om
(386) 825-5501
Location
Palm Beach Gardens, Florida, United States, US

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Bio

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • VP of Technology
      • Apr 2021 - Present

      • Maintaining Datacenter Health, Security, and Compliance. • Developing Data Security and Disaster Recovery procedures. • Leading Dedicated IT’s Professional Services Department. • Coaching Engineers, Account Managers and Sales Engineers on Technology Best Practices.

    • VP of Operations
      • Apr 2020 - Mar 2021

      Interim leader for both Project Department and Service Department, while Dedicated IT searched for a new COO.

    • VP of Projects
      • Apr 2018 - Apr 2020

      Responsible for analyzing and lowering Project Cycle Time and increasing project profitability.

    • Sr. Network Engineer
      • Apr 2017 - Apr 2018

      • Level 4 Escalation Engineer • Project Engineer

    • Chief Technology Officer
      • Apr 2015 - Apr 2017

      As Chief Technology Officer, I’m in charge of architecting solutions for the business, managing all high level technical decisions, overseeing the IT department from a technical perspective, and advising on best practices and methodologies. I’m constantly researching and evaluating new technologies to see how they could enhance our client facing and/or internal IT offerings. I’m heavily involved in client-facing interactions and project management, and I work closely with the sales team on… Show more As Chief Technology Officer, I’m in charge of architecting solutions for the business, managing all high level technical decisions, overseeing the IT department from a technical perspective, and advising on best practices and methodologies. I’m constantly researching and evaluating new technologies to see how they could enhance our client facing and/or internal IT offerings. I’m heavily involved in client-facing interactions and project management, and I work closely with the sales team on client proposals. On top of my technology-based responsibilities, I also oversee budgets and find the best solutions to fit within those constraints.

    • IT Manager
      • Mar 2013 - Mar 2015

      • Account Manager for VIP clients. • Managed the Service Desk Team • Managed Projects for VIP clients. • Responsible for implementing internal IT systems, such as ticketing, phone, project management, and RMM

    • United States
    • 1 - 100 Employee
    • Help Desk Manager
      • Apr 2011 - Apr 2013

      Managed the Helpdesk at a Private School in Florida. Managed the Helpdesk at a Private School in Florida.

Education

  • Liberty University

Community

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