Experience

Beltmann Relocation Group

• Truck Transportation
• 200 - 300 Employee

• International Coordinator

  • Feb 2022 - Present

  -Responsible for maintaining communication throughout the move process with customer, dispatch, operations and accounting -Enters customer & project information into database, ensuring that all data is complete and accurate -Arranges the vendors for origin and destination services, line haul,port services, ocean/air freight, customs clearance for each shipment -Administers all necessary documentation and correspondence to ensure a timely and efficient relocation for the consumer -Verifies that all services are performed as scheduled, adherent to contractual guidelines Show less



RPC

• Alpharetta, Georgia, United States

• Small Business Owner

  • Dec 2017 - Jan 2022

  Small Business Owner •Grew annual revenue by a factor of 9X and matured business plan from part-time college side gig to full-time focus, with commensurate 4x in client base. •Sole owner/operator responsible for client acquisition, retention, marketing , project budgets, scheduling management, cost forecasting and development of growth plans. •Provided emergent problem solving and care options in critically urgent situations, often delivering difficult messages in crises. Flexible, adaptable and calm under pressure. Show less



Next Generation Lighting

• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Inside Sales Technical Support Specialist

  • Sep 2014 - Sep 2017

  • Provided empathetic customer service and resolved urgent issues for contractors and clients with industrial & commercial projects. •Handled technical troubleshooting for various product lines by adhering to spec documentation, workflow tools and escalating to next-level team when unable to resolve satisfactorily for client. • Collaborated with cross-functional teams to ship large, complex, time-sensitive projects to clients and vendors on time and within budget. • Worked with customers to identify key priorities, narrow options, and provide alternate solutions to balance technical specifications and business needs with the client’s design ideas. • Demonstrated initiative and built team camaraderie by creating a monthly newsletter to communicate important updates, new products, and highlighting important continuing education events. Show less



Georgia Department of Human Services

• United States
• Government Administration
• 700 & Above Employee

• Family Case Manager - Investigations

  • Aug 2012 - Oct 2013

  •Responded within 24 hours to allegations of child abuse or neglect. Created and monitored safety plans for children at risk of abuse or neglect. • De-escalated client conflicts and identified solutions to meet the needs of all parties involved. • Maintained case load of 40+ families per month. Referred families to parental education courses, and available resources in the community. •Maintained detailed records to present in court, & testified as a witness. Worked alongside law enforcement when applicable in criminal cases. •Trained and mentored new hires. Show less



Hamby Road Animal Hospital

• United States
• Veterinary
• 1 - 100 Employee

• Veterinary Technician

  • May 2001 - Jul 2011

  •Assisted doctors with exams and treatment •Diagnosed medical conditions by collecting laboratory specimens and evaluating results •Monitored patients under anesthesia and maintained a sterile surgical environment. •Administered treatment to hospitalized patients •Educated clients on post operative care, medication management, and ongoing health and wellness •Organized charitable events held at the hospital •Assisted doctors with exams and treatment •Diagnosed medical conditions by collecting laboratory specimens and evaluating results •Monitored patients under anesthesia and maintained a sterile surgical environment. •Administered treatment to hospitalized patients •Educated clients on post operative care, medication management, and ongoing health and wellness •Organized charitable events held at the hospital



Ansley Animal Clinic

• United States
• Veterinary
• 1 - 100 Employee

• Assistant Manager - Veterinary Technician

  • Aug 2004 - Sep 2008

  •Assigned and supervised tasks & responsibilities to teammates. •Trained new employees to follow hospital policy and procedure. •Conflict resolution and mediation amongst staff, and clientele. •Conducted bi-weekly meetings within my department •Performed diagnostics, & administered medical treatment per doctors’ recommendations. •Assigned and supervised tasks & responsibilities to teammates. •Trained new employees to follow hospital policy and procedure. •Conflict resolution and mediation amongst staff, and clientele. •Conducted bi-weekly meetings within my department •Performed diagnostics, & administered medical treatment per doctors’ recommendations.



FEMINIST WOMENS HEALTH CENTERS

• United States
• Hospitals and Health Care

• Outreach Intern

  • Feb 2007 - Nov 2007

  •Planned weekly events to educate the public about their health and well being. •Mentored and educated at-risk youth. •Collaborated with surrounding non profit organizations to assist clients in need of additional education & resources. •Recruited professionals to donate their time and expertise. •Coordinated annual fundraising event, and collected financial contributions from donors. •Planned weekly events to educate the public about their health and well being. •Mentored and educated at-risk youth. •Collaborated with surrounding non profit organizations to assist clients in need of additional education & resources. •Recruited professionals to donate their time and expertise. •Coordinated annual fundraising event, and collected financial contributions from donors.