Richard Hayes

Security Solutions Engineer at Infranet Technologies Group, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
US
Skills

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Credentials

  • VMware Certified Professional 6 – Data Center Virtualization
    VMware
    Jun, 2017
    - Nov, 2024
  • CompTIA CySA+ ce Certification
    CompTIA
    May, 2022
    - Nov, 2024
  • CompTIA PenTest+ ce Certification
    CompTIA
    May, 2019
    - Nov, 2024
  • CompTIA Security+ ce Certification
    CompTIA
    May, 2016
    - Nov, 2024
  • Cisco Certified Network Professional Security (CCNP Security)
    Cisco
    Jan, 2021
    - Nov, 2024
  • Cisco Certified Specialist - Security Identity Management Implementation
    Cisco
    Feb, 2020
    - Nov, 2024
  • Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
    Cisco
    Mar, 2016
    - Nov, 2024
  • Cisco Certified Network Associate Security (CCNA Security)
    Cisco
    Sep, 2017
    - Nov, 2024
  • CCENT
    Cisco
    Jun, 2015
    - Nov, 2024

Experience

  • Infranet Technologies Group, Inc.
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Security Solutions Engineer
      • Oct 2017 - Present

      Identify and provide solutions for customers' IT security needs as well as general technology improvements to enhance business efficiency across a wide range of verticals. (SE)Perform implementation of recommended solutions and improvements. (FE)

    • Tier 3 Support Engineer
      • Jan 2016 - Oct 2017

      Provide support across many applications, operating systems, virtualization, and networking technologies to clients in varied verticals including health care, construction, manufacturing, SLED, and retail, among others.Implement infrastructure and systems projects; network, server, virtualization, Active Directory, and applications.

  • Corning Incorporated
    • United States
    • Glass, Ceramics and Concrete Manufacturing
    • 700 & Above Employee
    • Fiber Products Technical Operator
      • Aug 2007 - Dec 2013

      Perform first level troubleshooting of screeners, measurements benches and FPA equipment. Use dashboard based analysis to locate and repair difficult to detect problems and maintain equipment (QC). Create work orders for trades personnel to replace parts or perform second level troubleshooting. Work with engineering for 3rd level troubleshooting and to diagnose persistent quality issues. Perform first level troubleshooting of screeners, measurements benches and FPA equipment. Use dashboard based analysis to locate and repair difficult to detect problems and maintain equipment (QC). Create work orders for trades personnel to replace parts or perform second level troubleshooting. Work with engineering for 3rd level troubleshooting and to diagnose persistent quality issues.

  • Best Buy
    • Retail
    • 700 & Above Employee
    • Computer Customer Specialist
      • Sep 2006 - Aug 2007

      Make recommendations for computers, accessories, software, and services based on the customer’s lifestyle. Assist Geek Squad with computer diagnostics and repairs. Make recommendations for computers, accessories, software, and services based on the customer’s lifestyle. Assist Geek Squad with computer diagnostics and repairs.

  • Domino's
    • United States
    • Restaurants
    • 700 & Above Employee
    • Assistant Manager L3
      • Jul 2004 - Jul 2006

      Worked in a variety of stores from low volume residential (14k sales/wk) to college and beach stores (48k sales/wk). Direct management of driver and CSR staff, 5-35 people per shift depending on location. Maintain and increase store profitability via hiring and training, labor and food cost control, service times control, and marketing / sales building. Worked in a variety of stores from low volume residential (14k sales/wk) to college and beach stores (48k sales/wk). Direct management of driver and CSR staff, 5-35 people per shift depending on location. Maintain and increase store profitability via hiring and training, labor and food cost control, service times control, and marketing / sales building.

Education

  • East Carolina University
    Bachelor of Science - BS, Industrial Technology w/ concentration in Information and Computer Tech.
    2018 - 2021
  • Cape Fear Community College
    Associate's Degree, Computer Technology Integration
    2013 - 2015

Community

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