Virtual Care Coordinator

• Aug 2021 - Present

Production Worker

• Jan 2019 - Mar 2020

Built sets for different plays and musicals for Santa Clara University in the production workshop. Learned how to work safely and efficiently with different machines and improved carpentry and painting skills.

Student Supervisor

• Aug 2018 - Mar 2020

Instructed, trained, and managed student callers to ensure they find success on the phone with prospects. Handles all required duties on a shift, including preparing and mailing pledge cards, delivering opening log to the callers and answering any relevant questions, evaluating callers and handling all unexpected situations and circumstances. Confirm gifts from prospects and assist alumni, parents and friends with any questions or concerns they may have about SCU, the current events on campus or the annual giving department. Created and implemented a proposal to the department of annual giving in an effort to decrease high turnover rates, use saved wages to incentivize callers for good performance, and decrease paper and plastic waste to limit negative environmental impact.Created social media content and utilized social media channels and group pages to encourage participation in campaigns. Show less

Student Caller

• Aug 2017 - Aug 2018

Represented Santa Clara University as an ambassador by educating, encouraging, and updating our donor base regarding the importance of annual, unrestricted support. Personally raised over $30,000 calling alumni, parents, and friends of SCU. Update the prospect’s contact information, inform them about recent and upcoming events, and ask them to support the university with a monetary gift.Thanked prospects for their contributions and reminded them to complete the transaction by following up with gift matching employers. Show less

Sales Associate

• Jun 2019 - Oct 2019

Worked as a sales associate in a store that sold only handmade goods created in the United States by over 200 companies. Cleaned and maintained the store, handled scheduling, and came up with promotional solutions to increase customer base and sales. Worked as a sales associate in a store that sold only handmade goods created in the United States by over 200 companies. Cleaned and maintained the store, handled scheduling, and came up with promotional solutions to increase customer base and sales.

Hostess

• Aug 2014 - Dec 2015