Experience

Grupo Madero

• Argentina
• Insurance
• 1 - 100 Employee

• Chief Information Officer

  • Nov 2018 - Dec 2019

  Buenos Aires, Argentina Argentine insurance broker with a focus on workers' compensation and malpractice risks. As interim CIO, I collaborated closely with a talented group of individuals to assess the company’s capacity, defined a business strategy, and implemented a transformation plan. I devised a new organizational structure, promoting increased work efficiency. My contributions played an integral part in the growth of the individual customer’s segment, increasing revenue by 39% in 12 months. … Show more Argentine insurance broker with a focus on workers' compensation and malpractice risks. As interim CIO, I collaborated closely with a talented group of individuals to assess the company’s capacity, defined a business strategy, and implemented a transformation plan. I devised a new organizational structure, promoting increased work efficiency. My contributions played an integral part in the growth of the individual customer’s segment, increasing revenue by 39% in 12 months. ◘ COLLABORATION - Transitioned the company into Google Suite, integrating all remote offices and mobile workers. This led to better internal communication and increased staff morale. ◘ CONTINUITY - Migrated legacy systems into a more secure and easier to manage cloud architecture. ◘ MANAGEMENT - Enabled senior leaders to start managing based on KPIs using real-time mobile dashboards. Built an employee management solution facilitating the oversight of all personnel information, allowing for new automated email reminders and notifications. ◘ MARKETING - Designed a guerrilla marketing sales strategy implementing a product-specific group of websites maximizing SEO and geolocation capabilities of search engines. ◘ CONVERSIONS - Implemented a professional call center handling both inbound and outbound marketing campaigns, processing more than 1,000 answered calls per day. ◘ NEW REVENUE - Introduced a new stream implementing white-label web solutions for provincial banks and professional associations, creating over 12,000 new high-quality leads. ◘ SALES STRATEGY - Implemented new digital resources for sales agents, positioning them online and exponentially increasing their lead generation. ◘ INNOVATION - Used the business model canvas methodology and left a portfolio of new business ideas for the company to further develop, such as the integration of IoT products for home, retail stores, and automobile insurance products. Show less



NGO Xchange

• United States
• Information Technology & Services

• Advisory Board Member

  • Oct 2017 - Sep 2019

  A start-up blockchain platform that solves the major compliance issues of fund tractability, security, and fraud while offering cost savings on the transactions. Learn more at www.ngoxchange.com.



Search for Common Ground

• United States
• Non-profit Organizations
• 700 & Above Employee

• Chief Operating Officer

  • Aug 2015 - Mar 2018

  Washington, District Of Columbia As the world’s largest dedicated peacebuilding organization, Search strives to end violent conflicts in some of the most challenging places on earth. Working with some of the most ardent individuals, I helped the organization go from being a small international organization with limited processes and a lack of systems to effectively operating in more than 45 countries. With 700 employees and annual revenue of $47 million, I transformed the organization into an international… Show more As the world’s largest dedicated peacebuilding organization, Search strives to end violent conflicts in some of the most challenging places on earth. Working with some of the most ardent individuals, I helped the organization go from being a small international organization with limited processes and a lack of systems to effectively operating in more than 45 countries. With 700 employees and annual revenue of $47 million, I transformed the organization into an international enterprise with improved people, processes, and systems. I led the functions of global operations, including IT, HR, legal, safety & security. ◘ STRATEGIC PLANNING - Co-authored the ten-year strategic plan, introducing a new business model and organizational structure. ◘ GLOBAL EXPERIENCE - Set up new offices and implemented operational changes throughout the United States, Africa, the Middle East, Asia, and Belgium. ◘ CHANGE MANAGEMENT - Reduced annual operating costs by 23%, reduced yearly operating losses by 30%, and right-sized the organization towards a more effective and sustainable business model. ◘ MARKET ANALYSIS - Performed trends research and financial and gap analyses. Presented alternative management and cost structures that were adopted by the Board of Directors, reducing the overhead budget by 65%. ◘ OPERATIONALIZATION - Led the kickoff of the strategic plan, established Intacct as the new financial ERP solution, and developed multi-year roadmaps for each operating unit together with a plan to restructure the organization’s governance.

• Global Director of Information Technology

  • Aug 2010 - Jul 2015

  Washington D.C. Metro Area Created and led the organization's IT vision and strategy, its policies and standards, conducted implementations globally, and provided round the clock support operations, becoming the top-performing business unit in the organization. ◘ ENTREPRENEURSHIP - Started the areas of IT and Web services, becoming the highest employee-rated unit within its first six months. ◘ CREATIVE WORK - Led the creation of web solutions for global projects, video games, TV shows, and each country… Show more Created and led the organization's IT vision and strategy, its policies and standards, conducted implementations globally, and provided round the clock support operations, becoming the top-performing business unit in the organization. ◘ ENTREPRENEURSHIP - Started the areas of IT and Web services, becoming the highest employee-rated unit within its first six months. ◘ CREATIVE WORK - Led the creation of web solutions for global projects, video games, TV shows, and each country office. ◘ CHANGE MANAGEMENT - Successfully transitioned all users worldwide to Google Suite, improving and streamlining communications, information sharing, and collaboration beyond cultural and regional limitations. ◘ CONSULTING - Provided strategic advice, completed local implementations of systems, and developed vendor relationships throughout offices in Africa, the Middle East, South East Asia, and Belgium. ◘ CLOUD SOLUTIONS - Successfully upgraded CRM solution to Blackbaud CRM and put in place a cloud-hosted business continuity plan.



The Washington Center

• United States
• Education Administration Programs
• 100 - 200 Employee

• Director of Information Technology

  • Jan 2006 - Aug 2010

  Washington D.C. Metro Area The Washington Center provides experiential learning through internships and academic seminars to students from around the world. I established and directed IT operations with an $18 million operating budget. Successfully fundraised over $600k for IT needs and implemented systems for the U.S. Government. I overhauled all internal processes with the implementation of Salesforce and completed the build-out of the new headquarters and students residential buildings. ◘ FUNDRAISING -… Show more The Washington Center provides experiential learning through internships and academic seminars to students from around the world. I established and directed IT operations with an $18 million operating budget. Successfully fundraised over $600k for IT needs and implemented systems for the U.S. Government. I overhauled all internal processes with the implementation of Salesforce and completed the build-out of the new headquarters and students residential buildings. ◘ FUNDRAISING - Helped secure over $600k from IBM, Google, and Microsoft. ◘ USER BASE - Provided technical support to nearly 2,000 users every calendar year. ◘ SYSTEMS - Increased efficiency through Salesforce, including a complete housing management module. ◘ FACILITIES MANAGEMENT - Designed, implemented, and migrated to new facilities a new IT architecture and without any business interruptions. Show less



USDA

• United States
• Government Administration
• 700 & Above Employee

• IT Specialist / Project Manager

  • Jun 2005 - Dec 2005



Walsh University

• Higher Education
• 300 - 400 Employee

• Intern, Information Systems

  • Sep 2002 - Dec 2005



CYF

• IT Services and IT Consulting
• 1 - 100 Employee

• Supervisor, Design and Product Presentation

  • Aug 1999 - Jul 2002

  Greater Buenos Aires, Argentina