Sales Operations Administrator

• Nov 2018 - Present

Sales Operations Administrator

• Sep 2019 - Present

Customer Care Representative

• Nov 2018 - Sep 2019

Administrative Assistant and Customer Service Representative

• Aug 2016 - Jun 2017

Worldstrides is the nation's largest provider of educational student travel programs, educators, parents, and students can trust WorldStrides to offer only the finest programs available today. - Organized department calendars, prepared conference room for meetings, scheduled appointments, ordered office supplies, entered data into SQL portal system- Maintained department sales leads, component packaging, call logs, operationalmanifests, and assisted with admissions and attraction operations- Shipped packages through different distributing suppliers (UPS, FedEx and USPS)- Direct POC for all customers calling/emailing inbound and outbound - Organized individual, group and future lead accounts for over 150 high schools on the West Coast- Given independent responsibility of making billing decisions- Cross-checked hotel, bus transportation lists and rosters for all scheduled trips- Staff events alone for events at local theme parks for Grad Nite trips (Great America, Six Flags, Bay Area grad cruises)

Operations/Office Assistant

• Jan 2015 - Jun 2017

USA Student Travel is the top provider of East Coast educational trips for over a million students throughout the United States for the last 40 years. USA Student Travel Staff meets the needs & expectations of the students, the parents, and the educators alike, and work hard to develop and deliver the highest quality, affordable and most enjoyable travel programs. - Packaged/distributed travel letters, invoices and required travel materials for over 200 West Coast middle schools for educational East Coast trips- Designed travel brochures/info forms for school trip orientation meetings- Organized calendar for Senior Operations Account Manager and sales team- Communicated with 5-person sales team on emailing, calling and meeting their requests forschool organizer needs and in office demands- Worked alongside our corporate finance department for end-of-year rewards and reimbursements - Managed monthly inventory, ordered and restocked when necessary- Compiled, distributed and maintained materials for travel packages, hotel/flight registrations with our travel departments (flight and rooming operations)

Clerical Assistant/On-Site Staff Member

• 2010 - 2017

America's Top Amateur Sports Travel Provider, GET Sports Travel prides themselves on offering Individuals, Teams, & Tournament/Event Directors a full array of travel-related programs. - On-site staff for various International Disney ESPN sporting events selling roughly around $300k in theme park tickets per event- On-Site staff for 2016 Special Olympics selling Disney and Universal theme park tickets,aided in transportation, and organized post event surveys- Generated travel information, compliance documentation and hotel reservation and flightlists for different event travel packages- Compiled cost-benefit reports and other documentation for the company VP and handled any department payments- Trained by Marketing Design Lead on using Adobe Photoshop to create marketing materialsProcessed and Shipped over $4 million in various theme parks ticket inventory- Cross-checked and distributed documents and correspondence while also completing other clerical tasks such as entering data, filing, scanning/faxing