Experience

Hillcrest Transitional Housing

• United States
• Individual and Family Services
• 1 - 100 Employee

• Director of Tech Services

  • Mar 2022 - Present

• Executive Program Assisstant

  • Feb 2021 - Jun 2022

  Assistant to the VP of Programs; Resource for case managers in many homeless housing programs in the Kansas City Metro area; Billing and reporting on HUD grants and programs;

• Rapid Rehousing Case Manager Assistant

  • Sep 2018 - Feb 2021

  Assistant to 2 Rapid Re-Housing case managers, Primary Coordinated Entry Assessor for Missouri Balance of State CoC's Region 4 (KC Northalnd & Northwest MO), CE Listholder.



Novitex Enterprise Solutions

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Litigation Support Specialist

  • Jul 2013 - Oct 2017

  Preparing electronic documents for legal review and court cases. Maintaining island of servers, virtual machines, and workstations for specialized processing with Ipro eCapture. Creating, documenting, and improving data processing workflows for accuracy and throughput volume. Preparing electronic documents for legal review and court cases. Maintaining island of servers, virtual machines, and workstations for specialized processing with Ipro eCapture. Creating, documenting, and improving data processing workflows for accuracy and throughput volume.



Active Logic

• United States
• IT System Custom Software Development
• 1 - 100 Employee

• Software Engineer

  • Oct 2016 - Nov 2016



Hallmark Cards

• United States
• Retail
• 700 & Above Employee

• Content Coordinator - Hallmark.com

  • Sep 2011 - Jul 2013

  Created software tools to dramatically improve and automate data-quality checks of the product catalog and new-product release process on Hallmark.com, including print-on-demand products. Assisted with front-end development and content re-creation for Hallmark.com's website redesign. Quality tested products and user experiences across external partners' online retail websites and in-store retail photo kiosks. Created software tools to dramatically improve and automate data-quality checks of the product catalog and new-product release process on Hallmark.com, including print-on-demand products. Assisted with front-end development and content re-creation for Hallmark.com's website redesign. Quality tested products and user experiences across external partners' online retail websites and in-store retail photo kiosks.



The College Board

• United States
• Education Administration Programs
• 700 & Above Employee

• Subject Assistant

  • Jun 2011 - Jun 2011



Iris Data Services

• Olathe, KS

• Production Technician II

  • Feb 2010 - Apr 2011

  Litigation Support Services; Electronic Document Discovery; Forensic data collections, handling, and processing. Team development of an internal, live-time, international, project status-tracking and quality-control website (including from-scratch process documentation needed to develop these stage tracking tools). Litigation Support Services; Electronic Document Discovery; Forensic data collections, handling, and processing. Team development of an internal, live-time, international, project status-tracking and quality-control website (including from-scratch process documentation needed to develop these stage tracking tools).



CS Technical

• Co-Owner

  • Dec 2009 - Dec 2010

  Coordinating remote and on-site computer repair technicians; Business process automation and optimization. Coordinating remote and on-site computer repair technicians; Business process automation and optimization.



Hallmark Business Connections

• United States
• Advertising Services
• 200 - 300 Employee

• Customer Service

  • Sep 2009 - Dec 2009



Bookkeeping Solutions

• Lawson, MO

• IT Support / Tax Preparer

  • Feb 2006 - Jun 2008

  Computer and IT infrastructure support, repair, training, consulting, and procurement for the business and its clients. Backoffice bookkeeping and operations support for as many as 15 small businesses. Income tax preparation and planning for individuals and businesses. Business structure planning and creation advisement. Computer and IT infrastructure support, repair, training, consulting, and procurement for the business and its clients. Backoffice bookkeeping and operations support for as many as 15 small businesses. Income tax preparation and planning for individuals and businesses. Business structure planning and creation advisement.