Experience

Top Dog PC Services

• United States
• Computer Networking Products
• 1 - 100 Employee

• Network Operations Center Technician

  • May 2019 - Present

  Level 2 NOC TechnicianHelpdesk Escalation and Project role. A mix of remote and on-site support and planning. Microsoft 365 Services Administration - Azure, Exchange, Sharepoint, Teams and more.Windows Server Deployment and Administration - Core and GUIBackup Administration - Veeam B&R, VSPC, ONEBackup and Disaster Recovery Planning - Tolerances, RPOs, Storage and GrowthServer Infrastructure Planning - Physical and VirtualServer and Workstation Deployment/TroubleshootingHyper-V AdministrationRDS Environment AdministrationBarracuda Email Security and other Barracuda services3CX VOIP Phone System Experience - CertifiedKaseya and Connectwise Manage ExperienceFortinet Fortigate ExperienceUbiquiti ExperiencePowershell ExperienceDUO Security Experience



MSI - Manufacturing Solutions

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• IT Support Specialist

  • Oct 2017 - May 2019

  Helpdesk, Deployment, Administration and Web Development role.Windows Server Administration - Core and GUIFrontend Web Development - Polymer, CSS/HTMLBackend Web Development - SQLBackup Administration - VeeamRDS Environment Deployment with High AvailabilityPhysical Server Planning and DeploymentHyper-V AdministrationOffice 365 Administration Helpdesk, Deployment, Administration and Web Development role.Windows Server Administration - Core and GUIFrontend Web Development - Polymer, CSS/HTMLBackend Web Development - SQLBackup Administration - VeeamRDS Environment Deployment with High AvailabilityPhysical Server Planning and DeploymentHyper-V AdministrationOffice 365 Administration



The Coca-Cola Company

• United States
• Food and Beverage Services
• 700 & Above Employee

• Merchandiser

  • Jun 2014 - Sep 2017

  - Rotating and stocking products. - Building displays. - Connecting with store management. - Maintaining an organized back room and shelf space. - Working independently. - Interacting with customers. - Rotating and stocking products. - Building displays. - Connecting with store management. - Maintaining an organized back room and shelf space. - Working independently. - Interacting with customers.



Torey's Restaurant and Bar

• Dishwasher

  • 2012 - 2014

  - Maintaining a clean work area. - Ensuring clean dishware. - Clean up after closing. - Maintaining a clean work area. - Ensuring clean dishware. - Clean up after closing.



Truth Hardware

• Wholesale Building Materials
• 1 - 100 Employee

• Burnisher Operator

  • Jun 2013 - Aug 2013

  - Load and unload thousands of zinc parts. - Run parts through a burnisher. - Unload parts from burnisher into a dryer. - Sort and weigh parts after exiting the dryer. - Pack parts for shipment. - Maintain a clean work area. - Work independently. - Load and unload thousands of zinc parts. - Run parts through a burnisher. - Unload parts from burnisher into a dryer. - Sort and weigh parts after exiting the dryer. - Pack parts for shipment. - Maintain a clean work area. - Work independently.