Kate Mutter -Bowen

Associate Director at Hamilton Fraser (HFIS)
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK
Languages
  • English -
  • Welsh -
Skills

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Derek Findlayson

Kate is one of those people who has boundless energy & enthusiasm, & is a nutural people manager & leader. Kate's exceptional ability to active listen & empathise with people, makes her a highly effective coach & developer of people, who I wouldn't hesitate to strongly recommend to anyone looking to develop their team, at all levels, or indeed, actively work with in any business Im involved with.

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Credentials

  • Certificate in Education and Learning (Insurance)
    -
  • Coaching & Mentoring
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  • Fellow of Institute of Sales & Marketing Management (FinstSMM)
    -

Experience

  • HFIS group
    • United Kingdom
    • Insurance
    • 1 - 100 Employee
    • Associate Director
      • Oct 2017 - Present

      Hamilton Fraser provides specialist insurance and ancillary services to the private rented sector and cosmetic and aesthetic practitioner industry with experience spanning over 20 years. Hamilton Fraser is well known in the rental market including brands such as, mydeposits, Total Landlord Insurance, The Property Redress Scheme, Client Money Protect and the recently acquired Landlord Action. Total Landlord Insurance currently manages over 15,000 landlord insurance policies and is the #1 Google ranked search for Landlord Insurance. This year Total Landlord Insurance was voted ‘Best Landlord Insurance Provider’ at the Insurance Choice Awards. Within the Cosmetic Medicine sector, Hamilton Fraser Cosmetic Insurance are leaders in their field with over 60% market share. Offering comprehensive policies covering medical malpractice and surgery & clinic insurance. Within my remit is the newly established Innovation Hub, this new team will be tasked with investigating and implementing new and bespoke customer initiatives that will add real value to every part of the business. At Hamilton Fraser we believe strongly in providing expert customer support and our focus is on providing comprehensive products for our customers at competitive prices. Show less

  • mydeposits
    • United Kingdom
    • Consumer Services
    • 1 - 100 Employee
    • Head of mydeposits Tenancy Deposit Protection
      • Oct 2017 - Present

      mydeposits is a Government approved provider of tenancy deposit protection and is the only operator that runs throughout the UK and Jersey, providing both insurance and custodial services to over 150,000 landlords and over 3,500 letting agents. Established in 2007 as a joint venture with the National Landlords Association, mydeposits has protected over 3.8 million deposits since its launch. This year mydeposits celebrated 10 years in tenancy deposit protection. In my role as head of mydeposits I am responsible for overseeing the Business Development and Customer Service teams. I am also responsible for all national accounts protecting with mydeposits. The Business development team are on hand to support all of our letting agent clients with many years’ experience working within the lettings industry. The team provides tailored support for all businesses related to tenancy deposit protection including face-to-face training, legal and industry updates and high-level account reports. mydeposits Customer Service team are the frontline for enquires at mydeposits. Our team is highly trained to assist landlords, agents and tenants with any questions they may have regarding deposit protection and help to offer advice at the end of a tenancy should a deposit dispute arise. We believe that deposit protection should be quick and simple for all and we are committed to continually raising standards within the private rented sector. Show less

  • InteliHub Consulting Ltd
    • United Kingdom
    • Insurance
    • 1 - 100 Employee
    • Director
      • May 2016 - Jan 2018

      An engaging, pragmatic,Insurance Sector Leader with over 25 years experience designing, leading, & implementing Sales & Development, People Development; Coaching & Mentoring and Business Change programmes. Including. Shaping, leading, implementing a advising a Broking Business in its, Customer Segmentation, Account Management, Insurer Relationship and Market Focus Designing & implementing a Sales and Marketing Approach for a leading online Broker Designing & delivering a multi channel digital marketing strategy & programme for a range of Insurance and Non Insurance businesses Shaping, building, & delivering revised Customer Sales and Development Programmes Shaping & delivering people & talent development programmes including Coaching & mentoring support & bespoke training programmes for a range of businesses in the UK & Ireland Advised and Supported the Sale of a large Insurance Brokerage to a Consolidator. Show less

  • BriefYourMarket
    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Sales Director
      • Nov 2014 - Oct 2016

      I worked within the BriefYourMarket.com executive team creating a customer centric focused culture and ensuring our customers achieved the highest rate of return when using the multi-channel marketing platform. I was responsible for developing new and exciting opportunities with new Insurance partners and new Insurance customers. . I worked within the BriefYourMarket.com executive team creating a customer centric focused culture and ensuring our customers achieved the highest rate of return when using the multi-channel marketing platform. I was responsible for developing new and exciting opportunities with new Insurance partners and new Insurance customers. .

  • SSP Limited
    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Head of Insurer & Business Partner Relationships SSP/Keychoice
      • Jul 2013 - Nov 2014

      To develop and manage SSP’s & Keychoice’s trading relationships with Insurers and other distribution business support services, e.g. premium finance, Consultancy services, Training providers, Marketing & Business Development support services providers Work closely with Key Insurer & Business partner relationships to ensure that SSP has market leading products and services. Lead and develop an Independent Location (Home Working), UK based Relationship Management Team. Set and achieve KPI's with distribution partners. Achieve targets KPI's and Balanced Business Scorecard results. Show less

  • Lafayette Consulting Services
    • Wales, UK
    • Director
      • Nov 2009 - Jul 2013

      Working largely in the Insurance market, in the Broker distribution arena, providing consultancy support to Brokers looking to sell their business, and or grow their businesses. Concentrating specifically on growth and acquisition strategies in 'The Community Broker channel' and providing sales direction and Sales Management support. Working largely in the Insurance market, in the Broker distribution arena, providing consultancy support to Brokers looking to sell their business, and or grow their businesses. Concentrating specifically on growth and acquisition strategies in 'The Community Broker channel' and providing sales direction and Sales Management support.

  • iprism underwriting agency
    • London, United Kingdom
    • Director of Relationship Management
      • Jun 2007 - Oct 2009

      A founder member of iprism underwriting agency. Promoted and introduced the iprism portal to the Broking community, To develop and, motivate and develop a high calibre team of in house and external sales force. To deliver & exceed the Balanced scorecard KPI’s ((Financial, Customer, People, & Operations) A founder member of iprism underwriting agency. Promoted and introduced the iprism portal to the Broking community, To develop and, motivate and develop a high calibre team of in house and external sales force. To deliver & exceed the Balanced scorecard KPI’s ((Financial, Customer, People, & Operations)

  • Groupama
    • Head of Intermediary Sales
      • Mar 2003 - Oct 2006

      To develop and Lead a Team of Independent Location Relationship Managers. Responsible for both Personal and Commercial Insurances, in the Broker facing market. Drive & align relationship management at all levels with all Broker segments Identify and develop new idistribution opportunities. Drive and exceed the Balanced scorecard KPI’s ((Financial, Customer, People, & Operations). To work with Board of Directors and colleagues to deliver divisional Balanced scorecard targets Manage relevant financial relationships with trading partners, including invoicing and debtor control. Show less

  • AXA UK
    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • National Sales Manager PLI
      • 2001 - 2003

      Segmented the Personal LInes Business from the Branch Network into its own division at AXA,Broker based Personal Lines business.,I also engaged and managed with Corporate.Affinity Partners and the Volume Personal Lines Market.

    • Branch Manager - Plymouth and the South West
      • Oct 1999 - 2001

      Responsible for the day to day management of this branch including the recruitment and training. Overall responsibility for the Sales and Relationship Management for the development of Broking Accounts in the South West

Education

  • De Montfort University
    Public Admin, Business Studies and Social Studies
    1986 - 1990
  • Whitchurch High School, Cardiff

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