Ali Alqallaf

Application & Production Support Senior Officer at Arab Financial Services
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Contact Information
us****@****om
(386) 825-5501
Location
Newcastle upon Tyne, England, United Kingdom, UK
Languages
  • English -
  • Arabic -
  • Urdu -

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Experience

    • Bahrain
    • Financial Services
    • 200 - 300 Employee
    • Application & Production Support Senior Officer
      • Oct 2019 - Present

      Job Description:-Support daily card operations of Arab Financial Services debit card customers.-Manage daily debit cards operations.-Ensure daily card operations are run correctly.-Manage ATM Monitoring System (Netxms)-Support and configure RiskNet Systems.-Application support.-Software developer (C# & Java).-Manage and support JIRA tickets on daily basis.-MasterCard and Visa Simulator Testing.-Setup and support customers ATM definitions.-Responsible for the administration and supporting of the ATM debit Switch systems and DCMS.-Responsible for improvement and maintenance of ATM Debit Switches and DCMS to include rollout, ,upgrades and mandates.-Perform and support certification with domestic and international schemes.-To ensure compliancy to security and audit policies and guidelines.Knowledge, Skills and Experience:-In-depth knowledge of ATM switching, configuration, state table programming.-Experienced with ATM simulators.-Ability to work on multiple projects/tasks at the same time.-Experience of supporting multiple teams within a business.-Ability to troubleshoot and analyse problems.-Hard working and can work independently.-Good documenting and communication skills Show less

    • Application & Production Support Officer
      • Aug 2015 - Present

      Job Description:-Support daily card operations of Arab Financial Services debit card customers.-Manage daily debit cards operations.-Ensure daily card operations are run correctly.-Manage ATM Monitoring System (Netxms)-Support and configure RiskNet Systems.-Application support.-Software developer (C# & Java).-Manage and support JIRA tickets on daily basis.-MasterCard and Visa Simulator Testing.

    • Bahrain
    • Automotive
    • 700 & Above Employee
    • Administrative Assistant
      • Apr 2007 - Oct 2009

    • Bahrain
    • Construction
    • 1 - 100 Employee
    • Sales Representative
      • Mar 2005 - Aug 2007

Education

  • Newcastle College
    Bachelor of Science (BSc), Applied Computing
    2014 - 2015
  • Newcastle College
    Foundation degree, Applied Computing
    2012 - 2014
  • University of Cambridge
    IGCSE, International Examination, Mathematics, English,Computing, Business
    2007 - 2008

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