Ali Alqallaf
Application & Production Support Senior Officer at Arab Financial Services- Claim this Profile
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Arabic -
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Urdu -
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Bio
Experience
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Arab Financial Services
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Bahrain
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Financial Services
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200 - 300 Employee
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Application & Production Support Senior Officer
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Oct 2019 - Present
Job Description:-Support daily card operations of Arab Financial Services debit card customers.-Manage daily debit cards operations.-Ensure daily card operations are run correctly.-Manage ATM Monitoring System (Netxms)-Support and configure RiskNet Systems.-Application support.-Software developer (C# & Java).-Manage and support JIRA tickets on daily basis.-MasterCard and Visa Simulator Testing.-Setup and support customers ATM definitions.-Responsible for the administration and supporting of the ATM debit Switch systems and DCMS.-Responsible for improvement and maintenance of ATM Debit Switches and DCMS to include rollout, ,upgrades and mandates.-Perform and support certification with domestic and international schemes.-To ensure compliancy to security and audit policies and guidelines.Knowledge, Skills and Experience:-In-depth knowledge of ATM switching, configuration, state table programming.-Experienced with ATM simulators.-Ability to work on multiple projects/tasks at the same time.-Experience of supporting multiple teams within a business.-Ability to troubleshoot and analyse problems.-Hard working and can work independently.-Good documenting and communication skills Show less
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Application & Production Support Officer
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Aug 2015 - Present
Job Description:-Support daily card operations of Arab Financial Services debit card customers.-Manage daily debit cards operations.-Ensure daily card operations are run correctly.-Manage ATM Monitoring System (Netxms)-Support and configure RiskNet Systems.-Application support.-Software developer (C# & Java).-Manage and support JIRA tickets on daily basis.-MasterCard and Visa Simulator Testing.
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Ebrahim Khalil Kanoo B.S.C (c)
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Bahrain
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Automotive
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700 & Above Employee
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Administrative Assistant
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Apr 2007 - Oct 2009
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Al-Halwachi Group
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Bahrain
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Construction
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1 - 100 Employee
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Sales Representative
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Mar 2005 - Aug 2007
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Education
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Newcastle College
Bachelor of Science (BSc), Applied Computing -
Newcastle College
Foundation degree, Applied Computing -
University of Cambridge
IGCSE, International Examination, Mathematics, English,Computing, Business