Director

• Aug 2023 - Present

As Director of Business Strategy at Kizan & Zamzam.com; my responsibilities include: - Researching the marketplace to identify trends and new opportunities for growth - Devising business strategy that aligns with overall business objectives - Analyzing competitor strategies to determine how they are impacting the industry’s dynamics - Developing and implementing strategic initiatives to grow market share and improve brand recognition - Identifying new markets and… Show more As Director of Business Strategy at Kizan & Zamzam.com; my responsibilities include: - Researching the marketplace to identify trends and new opportunities for growth - Devising business strategy that aligns with overall business objectives - Analyzing competitor strategies to determine how they are impacting the industry’s dynamics - Developing and implementing strategic initiatives to grow market share and improve brand recognition - Identifying new markets and identifying potential opportunities within existing markets - Collaborating with other departments to identify opportunities for growth within their respective areas of responsibility - Creating marketing campaigns that effectively reach targeted audiences using the most appropriate channels - Recommending changes to current strategies to improve performance - Analyzing data to identify potential risks and opportunities within the marketplace - Stakeholder management with Government entities and influential stakeholders from both Government and Private sector that contribute to Vision2030 for tourism in Saudi Arabia

Assistant General Manager

• Oct 2021 - Jul 2023

Information Technology Portfolio Manager

• Nov 2018 - Oct 2021

As IT Portfolio Manager, my primary responsibilities included : - Design and implementation of Cyber security policy & framework for the establishment in compliance with the Government cyber security policies - Infrastructure and Application level security assessment - Incident and threat management procedure management - Managing the team and resources to ensure the safest operational execution during Hajj season - Monitoring regulation compliances - Review and audit policies… Show more As IT Portfolio Manager, my primary responsibilities included : - Design and implementation of Cyber security policy & framework for the establishment in compliance with the Government cyber security policies - Infrastructure and Application level security assessment - Incident and threat management procedure management - Managing the team and resources to ensure the safest operational execution during Hajj season - Monitoring regulation compliances - Review and audit policies continuously - Implementation of Business Continuity Management SOP's - Risk and Criss Management as part of BCI and ISO 270001 standard Show less As IT Portfolio Manager, my primary responsibilities included : - Design and implementation of Cyber security policy & framework for the establishment in compliance with the Government cyber security policies - Infrastructure and Application level security assessment - Incident and threat management procedure management - Managing the team and resources to ensure the safest operational execution during Hajj season - Monitoring regulation compliances - Review and audit policies… Show more As IT Portfolio Manager, my primary responsibilities included : - Design and implementation of Cyber security policy & framework for the establishment in compliance with the Government cyber security policies - Infrastructure and Application level security assessment - Incident and threat management procedure management - Managing the team and resources to ensure the safest operational execution during Hajj season - Monitoring regulation compliances - Review and audit policies continuously - Implementation of Business Continuity Management SOP's - Risk and Criss Management as part of BCI and ISO 270001 standard Show less

Head of Business Solutions

• Mar 2017 - Oct 2018

- As Head of Department, I am responsible to drive my team for effectively marketing the ERP solutions through our partners as SAP, Oracle, MS Dynamics and our custom built ERP application to customers seeking our services - To conclude professional meetings based on the leads generated by team and to generate business against ERP solutions support and maintenance contracts / implementation and live support. - To deliver pre-sales and after-sales support to our customers for recurring… Show more - As Head of Department, I am responsible to drive my team for effectively marketing the ERP solutions through our partners as SAP, Oracle, MS Dynamics and our custom built ERP application to customers seeking our services - To conclude professional meetings based on the leads generated by team and to generate business against ERP solutions support and maintenance contracts / implementation and live support. - To deliver pre-sales and after-sales support to our customers for recurring business opportunities - To extend professional relations to look for new opportunities through deploying integrated solutions that can ease the customers' business model and efficiently enhance the profit while keeping their expenses in control through analytics. - Delivery in-house trainings for Sales team members to keep them technically updated, sound and well informed about the changes and how hybrid technologies can be merged together to deliver solutions Show less - As Head of Department, I am responsible to drive my team for effectively marketing the ERP solutions through our partners as SAP, Oracle, MS Dynamics and our custom built ERP application to customers seeking our services - To conclude professional meetings based on the leads generated by team and to generate business against ERP solutions support and maintenance contracts / implementation and live support. - To deliver pre-sales and after-sales support to our customers for recurring… Show more - As Head of Department, I am responsible to drive my team for effectively marketing the ERP solutions through our partners as SAP, Oracle, MS Dynamics and our custom built ERP application to customers seeking our services - To conclude professional meetings based on the leads generated by team and to generate business against ERP solutions support and maintenance contracts / implementation and live support. - To deliver pre-sales and after-sales support to our customers for recurring business opportunities - To extend professional relations to look for new opportunities through deploying integrated solutions that can ease the customers' business model and efficiently enhance the profit while keeping their expenses in control through analytics. - Delivery in-house trainings for Sales team members to keep them technically updated, sound and well informed about the changes and how hybrid technologies can be merged together to deliver solutions Show less

Senior Data Analyst - Business Development Manager

• Feb 2016 - Feb 2017

As Senior Data Scientist, I was responsible for: 1- Collection of data from multiple sources 2- Cleaning, filtering and classification of data based on requirements 3- Generating actionable insights from data and conveying results in compelling, visual and narrative reports after data analysis 4- Trend analysis 5- As BDM, I was responsible to locate new customers, generate new leads and collaborate with Government sponsored awareness events to evaluate the event outcome through… Show more As Senior Data Scientist, I was responsible for: 1- Collection of data from multiple sources 2- Cleaning, filtering and classification of data based on requirements 3- Generating actionable insights from data and conveying results in compelling, visual and narrative reports after data analysis 4- Trend analysis 5- As BDM, I was responsible to locate new customers, generate new leads and collaborate with Government sponsored awareness events to evaluate the event outcome through surveys and polls. Show less As Senior Data Scientist, I was responsible for: 1- Collection of data from multiple sources 2- Cleaning, filtering and classification of data based on requirements 3- Generating actionable insights from data and conveying results in compelling, visual and narrative reports after data analysis 4- Trend analysis 5- As BDM, I was responsible to locate new customers, generate new leads and collaborate with Government sponsored awareness events to evaluate the event outcome through… Show more As Senior Data Scientist, I was responsible for: 1- Collection of data from multiple sources 2- Cleaning, filtering and classification of data based on requirements 3- Generating actionable insights from data and conveying results in compelling, visual and narrative reports after data analysis 4- Trend analysis 5- As BDM, I was responsible to locate new customers, generate new leads and collaborate with Government sponsored awareness events to evaluate the event outcome through surveys and polls. Show less

Graduate Research Associate

• Jan 2011 - Jan 2012

During this tenure, the responsibilities included: 1. Conduct empirical research. 2. Responsible, under the general guidance of the investigators, for undertaking the program of work. 3. Prepare reports of appropriate research results for public presentation through seminars and conferences. Contribute to writing papers summarizing research findings for publication in peer-reviewed journals (of high international standing where possible). Contribute to other reports where… Show more During this tenure, the responsibilities included: 1. Conduct empirical research. 2. Responsible, under the general guidance of the investigators, for undertaking the program of work. 3. Prepare reports of appropriate research results for public presentation through seminars and conferences. Contribute to writing papers summarizing research findings for publication in peer-reviewed journals (of high international standing where possible). Contribute to other reports where possible. 4. Develop, in collaboration with the investigators, such new techniques as may be necessary to achieve the objectives of the research. 5. Assist in the supervision of student projects as necessary. 6. Collect data and undertake any appropriate analysis of data as requested. 7. Where appropriate to assist the supervision, training, expert advice and / or Assistance to new research students. 8. Maintain appropriate databases, keeping accurate written and computerized records and to ensure that these records are stored in a secure place, and to maintain confidentiality of all electronically stored personal data in line with the provisions of the Data Protection Act. 9. Attend regular meetings with the research team and investigators as required 10. To keep up to date with subject related and professional issues, in particular, developments in the specific subject area 11. Undertake literature searches for the research project, and to be able to interpret and present the findings of the literature searches and advise the research teams appropriately regarding potential projects as required by the supervisor Show less During this tenure, the responsibilities included: 1. Conduct empirical research. 2. Responsible, under the general guidance of the investigators, for undertaking the program of work. 3. Prepare reports of appropriate research results for public presentation through seminars and conferences. Contribute to writing papers summarizing research findings for publication in peer-reviewed journals (of high international standing where possible). Contribute to other reports where… Show more During this tenure, the responsibilities included: 1. Conduct empirical research. 2. Responsible, under the general guidance of the investigators, for undertaking the program of work. 3. Prepare reports of appropriate research results for public presentation through seminars and conferences. Contribute to writing papers summarizing research findings for publication in peer-reviewed journals (of high international standing where possible). Contribute to other reports where possible. 4. Develop, in collaboration with the investigators, such new techniques as may be necessary to achieve the objectives of the research. 5. Assist in the supervision of student projects as necessary. 6. Collect data and undertake any appropriate analysis of data as requested. 7. Where appropriate to assist the supervision, training, expert advice and / or Assistance to new research students. 8. Maintain appropriate databases, keeping accurate written and computerized records and to ensure that these records are stored in a secure place, and to maintain confidentiality of all electronically stored personal data in line with the provisions of the Data Protection Act. 9. Attend regular meetings with the research team and investigators as required 10. To keep up to date with subject related and professional issues, in particular, developments in the specific subject area 11. Undertake literature searches for the research project, and to be able to interpret and present the findings of the literature searches and advise the research teams appropriately regarding potential projects as required by the supervisor Show less

Corporate Sales Coordinator

• May 2008 - Aug 2008

Served as Coordinator for Corporate sales department. Primary Job responsibilities included: - Corporate Contract Creation - Sims activation - Files clearance - Coordination with Key Account Managers (KAM) and Corporate Sales Managers (CSM) to render services for corporate customers - Other coordination responsibilities Served as Coordinator for Corporate sales department. Primary Job responsibilities included: - Corporate Contract Creation - Sims activation - Files clearance - Coordination with Key Account Managers (KAM) and Corporate Sales Managers (CSM) to render services for corporate customers - Other coordination responsibilities