Jasmine Rebullida

Office Administrator & Sales Support at SA Thomson Nerys
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Contact Information
us****@****om
(386) 825-5501
Location
Brunswick East, Victoria, Australia, AU

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Bio

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5.0

/5.0
/ Based on 2 ratings
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Patty Finan

Jasmine worked for me and did a fantastic job. She handled growing responsibilities with ease and was always eager to learn new things. Jasmine used the available resources to research her support ticket before asking for help. When given special projects, she asked questions to fully understand the request and presented the results to our team. Working across departments, Jasmine resolved support tickets quickly and her Customer Satisfaction Score was always high. Clients gave her high praise for her quick reply and thorough explanations. She was a reliable teammate and worked well with everyone in the company. I would hire Jasmine again, if given the chance.

Heather Clark

I had the pleasure of working with Jasmine in my position as Senior Support Representative at Aspire. I was initially impressed with her communication skills, attention to detail, and problem solving abilities. Jasmine multitasks effectively and is able to handle a high-volume workload. She consistently surpassed our performance metrics and regularly received praise from customers for her outstanding service. In addition to Jasmine’s incredible work ethic, she is also a great team member and natural leader. She always had a positive attitude and was willing to help others. Jasmine would be an asset to any team!

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Experience

    • Australia
    • Real Estate
    • 1 - 100 Employee
    • Office Administrator & Sales Support
      • Aug 2023 - Present

      - Managing and organizing office operations, including handling correspondence, emails, phone calls, and scheduling appointments. - Overseeing office maintenance, supplies, and equipment, ensuring that everything is in working order and well-stocked. - Handling miscellaneous tasks that contribute to the overall organization and efficiency of the office. - Communicating with clients and prospective customers to provide information, answer queries, and assist with their needs. - Maintaining customer and sales databases, ensuring accurate and up-to-date information. Show less

    • United States
    • Technology, Information and Media
    • 100 - 200 Employee
    • Brand & Creator Customer Support
      • Nov 2021 - Jun 2023

      - Responsible for managing various customer issues depending on account assignment; transactions can be related to billing, client inquiries, product support, or technical issues; - Org and Login creation for Onboarding - Resolved an average of 200 tickets per week while maintaining a 95% CSAT score; - Used Intercom, Jira, Salesforce, Notion, and Slack. - Responsible for managing various customer issues depending on account assignment; transactions can be related to billing, client inquiries, product support, or technical issues; - Org and Login creation for Onboarding - Resolved an average of 200 tickets per week while maintaining a 95% CSAT score; - Used Intercom, Jira, Salesforce, Notion, and Slack.

    • Philippines
    • Airlines and Aviation
    • 700 & Above Employee
    • Flight Attendant
      • Oct 2015 - Mar 2021

      -Conducts pre-flight safety checks and ensures cabin safety and cleanliness; -Demonstrated emergency procedures and performed safety checks on the cabin and equipment; and -Managed all passenger concerns and inquiries during the flight; -Served Economy and Business-class passengers in-flight meals and drinks. -Conducts pre-flight safety checks and ensures cabin safety and cleanliness; -Demonstrated emergency procedures and performed safety checks on the cabin and equipment; and -Managed all passenger concerns and inquiries during the flight; -Served Economy and Business-class passengers in-flight meals and drinks.

Education

  • Trinity University of Asia
    Bachelor of Science, Hotel and Restaurant Management
    2012 - 2014
  • ST. PAUL UNIVERSITY QUEZON CITY
    Bachelor of Science, Hotel and Restaurant Management
    2009 - 2012
  • ST. PAUL UNIVERSITY
    High School Diploma, Hotel and Restaurant Management

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