Experience

MiTek USA

• United States
• Construction
• 200 - 300 Employee

• Customer Success Manager, Project Management, Customer Satisfaction, MiTek Home Builder Solutions

  • Mar 2018 - Present

  Manage customer implementations using up to date project management techniques. The customer experience is our main focus during a successful implementation. This position brings structure along with executive attention to all implementations. This position has the ability to coordinate additional internal resources along with third party vendors to complete all implementations in a timely fashion. Manage customer implementations using up to date project management techniques. The customer experience is our main focus during a successful implementation. This position brings structure along with executive attention to all implementations. This position has the ability to coordinate additional internal resources along with third party vendors to complete all implementations in a timely fashion.



Tim O'Brien Homes

• United States
• Construction
• 1 - 100 Employee

• V.P. of Purchasing and Design, VDC/BIM, Trade Relations, Process Improvement, Design Studio

  • Jun 2013 - Oct 2017

  Tim O’Brien Homes, founded in 2007, is a leader in each of its markets. The growth combined with the need to enhance the companies process and technology were reasons to join the team. My role as part of the executive leadership team has been to help cultivate the company in areas of my proven success; state of the art Design Studios, customer satisfaction, product and process quality and BIM (Building Information Modeling). The move from a furnished model to a state of the art Design Studio was the first challenge completed in April 2014. We continue to work on the business side of the Studio. The second challenge was to create and implement a technology platform, which would help the company be more competitive in its operations along with attracting talent who want to be part of the technological transformation. The technology implemented is well known in the industry and has a track record in guiding companies to be more productive and profitable: Sales Simplicity, BuilderMT, BIM Pipeline, Punch List Manager and Autodesk Revit. Avid Ratings is the product used as the voice of the customer. The transition away from lump sum bidding to line item estimating has highlighted the overall cost of the company’s products and promoted the trades/vendors to become partners with the company. The transformation has aided the continued development of our plan portfolio. The purchasing area has grown as I direct the development of product for a fresh fit and finish as a leader in our industry. The newest challenge is the start of a quality journey with the introduction of the NHQA (National Housing Quality Award) 2016 Silver, 2017 Silver, 2018 Gold. Along with the desire to incorporate Lean and Six Sigma as we begin our journey of continuous improvement. Show less



Korndoerfer Homes

• United States
• Construction
• 1 - 100 Employee

• Pre-Construction Process Development, Technology Implementation, Project Management, Trade Relations

  • May 2012 - May 2013

  I was brought in to help create and establish the company’s Trade Agreements/Scopes of Work and line item price schedules. Key trades were introduced to the vision of establishing line item price schedules vs. lump sum bidding. The Company determined due to its growth there was a need to look at software options. Research was conducted with some basic objectives. Accounting, design, drafting, CRM and overall integration were a priority. The research process turned to big names in the industry and we initiated discovery meetings and checked references. We moved forward with the following companies. BIM was core to the implementation with Revit and BIMPipeline for design/drafting and estimating. BuilderMT used for purchase orders, sales pricing, scheduling and Trade Portal. Sage Accounting, Sales Simplicity for CRM and contract writing, along with Avid Ratings for customer satisfaction surveys. My role was project manager. The time line was a fast four months and with the help of the talented team we went live on time. There are a lot of moving parts to this implementation and it has to mature with time; user participation and additional data input are crucial to the overall success. The culture change with the use of the new software and processes while maintaining production levels was a learning experience for the whole team with fantastic short-term accomplishments. The long term will yield more production capabilities with the same talented, committed team in place. Show less



Veridian Homes

• United States
• Construction
• 1 - 100 Employee

• V.P. of Homebuilding Services, Purchasing and Design Studio, BIM, Technology, Process Development

  • May 2003 - Oct 2011

  Executive leadership growth opportunities included being part of the executive leadership team, merger team of Don Simon Homes and Midland Builders along with the planning team for a new office and Design Studio. Management achievements included managing the change process to a BIM environment using Autodesk Revit software where we combined two departments into one process from site and home design to estimating and purchase orders. This process made us more accurate and efficient. R&D work consisted of using Autodesk QTO to link Autodesk Revit and Sage Timberline. Automated the plan distribution process using Autodesk Buzzsaw. Team Leader for the Architectural, New Product Development and Purchasing/Trade Relations teams. Where I worked with 35-50 Trades and Vendors on $28.5 to $75.0 million dollars worth of products and services yearly. Manage 3,800 square-foot design studio and design staff to provide an award winning facility while providing high levels of customer satisfaction. Show less



Don Simon Homes

• V.P. of Estimating, Purchasing and Design, CAD, Technology, Process Development, Trade Relations

  • Apr 2001 - Jun 2003

  Company continues to grow in sales volume and my role expanded to now be involved in the strategic direction of the organization; including compensation program development and company-wide process improvement initiatives.

• Purchasing/Estimating and Design Manager, CAD, Estimating, Process Development, Trade Relations

  • Oct 1994 - Apr 2001

  Company continues to grow in sales volume and my role expanded with the growth focus on policy and procedure documentation along with the company strategic initiatives. I was a team member involved in creation of company-wide incentive program.Management responsibilities of 8.5 team members.Managed the Design Department; drafters, design coordinators and traffic coordinators. Weekly production schedules implemented. New home site and new phase process was created.Design Studio now under my direction. Created Design Studio Selection Kit for all new customers.Estimating Department continued to evolve; responsibilities included pricing all homes once a month and provide costs to management. Team attained goal of estimating cost to within +/- 1%. Estimate creation time reduced from two days to two hours using technology.Purchasing Department continued to advance to include validation of all invoices. Discussions with all trades and vendors were ongoing in regard to discrepancies between purchase orders and actual products needed on the job site. Show less

• Purchasing and Estimating Manager, Technology, Trade Relations, Line Item database

  • Jul 1993 - Oct 1994

  Company grew in sales volume and my leadership role expanded now overseeing Estimating and Purchasing.Estimating Department had two full-time employees. Developed processes and created procedures using Timberline Precision Estimating Extended.Purchasing Department developed processes and created procedures. Price schedules and scopes of work created for all trades and vendors. The purchase order system was created.Contract negotiations initiated for annual trade/vendor price agreements. Show less

• Contract Manager and CAD Supervisor, Purchasing, Trade Relations, CAD, Estimating

  • Jul 1991 - Jul 1993

  Converted hand drafted plan inventory of 35 single-family homes to AutoCad drawings and provided training to existing staff.Created and established Timberline Precision Estimating Extended database.Developed company purchase order system and defined procedures.