Experience

Augusta University

• United States
• Higher Education
• 700 & Above Employee

• Administrative Assistant 2

  • Dec 2022 - Present



Spoon Full of Disney, LLC

• United States

• Travel Agent Specializing in Disney Destinations

  • Aug 2022 - Present



Savannah River National Laboratory

• United States
• Research Services
• 300 - 400 Employee

• • Nov 2020 - Jul 2022

• • Nov 2020 - Nov 2020

• • Apr 2019 - Nov 2020



Orano

• France
• Nuclear Electric Power Generation
• 700 & Above Employee

• • Jan 2018 - Apr 2019

  Prioritizing work requests, ensure turnaround time commitments for project, communicate and resolve challenges that prevent completion of work, create and communicate file path structure, initiate and maintain the creation of different databases to simplify data sets, and work to project policies and procedures. Work closely with construction and engineering schedules, work package process and development, and design engineering documents in order to establish priorities for our group in developing equipment design status forms. Tracked engineering design change implementation, temporary modifications and identifying parts that have not been procured. Generated flow charts, desktop instruction guides, and templates for the configuration management process. Process and track classified vendor documentation, project records, and new engineering documents for various contracts. Initiated and followed through with contract changes, vendor request, receiving high NQA1 equipment, non-conformance reports, and condition assessments.• Developed, coordinated and monitored the configuration management process for our organization.• Charged with leading, training, establishing priorities and delegating new and ongoing projects to a team of equipment status coordinators, which resulted in exceeding goals, completing schedule activities and project wide milestones for fiscal year 18. • Initiated the effort to develop a database to organize and track work step completion for assembly work packages, streamlining status updates of open work steps.• Created a new interface between Design Engineering and Commissioning to coordinate development of the project’s Master Equipment List (MEL) through integration of Commissioning procurement information with the existing MEL data.• Developed the principle schedule for the equipment design status form initiation based on work control and construction schedule. Show less

• • Jun 2017 - Jan 2018

  • Awarded promotion to Equipment Status Coordinator/Engineering Aide II.• Drove down cost and time 50% by overhauling the configuration management process and training the team who was responsible for creating the forms that helped support receipt inspections. • Strengthened tools used for the equipment status program to accelerate the process by collaborating with other organizations across the project. • Charged with formally training all Subcontract Technical Representatives how to implement tool to compare and track design documents that have changed for various processes on the project, leaning out 25% that is now used as a time and cost saver by different organizations across the project. Show less

• • Oct 2015 - Jun 2017

  • Earned promotion to Engineering Aide I by showing dedication and corporation.• Awarded a core award bonus for continuously improving processes for numerous work scopes that reduced unnecessary costs, offering and supporting different perspectives, and superior job performance.• Revamped contract management trackers by assisting with a database creation, which lessened the turnaround time by an average of 7 days between the vendors and the project.• Streamlined commercial and quality receipt inspections by evaluating the different processes and collaborating with different groups to better understand their needs and evaluating possible issues to eliminate delays. Show less

• • Apr 2015 - Oct 2015

  • Investigated contracts and scope of work documents in order to generate information needed for the equipment status forms.• Remodeled the main template that integrated the team’s different ideas.• Completed all assigned tasks accurately and timely.



Shane Smith Law

• United States
• Legal Services
• 1 - 100 Employee

• • Dec 2013 - Apr 2015

  Handled multiple-line phone system, transferring clients appropriately to firm associates. Screened and evaluated potential clients, identifying unique needs, and promoting firm’s services and benefits. Confirmed lead calls were handled appropriately and efficiently by intake team and ensured client follow up calls were completed within deadlines. • Advanced to increasing levels of responsibility to Lead Intake Manager. • Chosen to fill temporary role of senior paralegal, signing 16 new clients in 3 days, exceeding firm’s goals while promoting exceptional customer service. • Improved team goals of signed contracts from year prior, comparing and identifying best avenues and trends for increased business based on monthly reporting metrics, targeting ideal client base.• Enhanced client experience, improving customer service offerings and support and exceeding expectations. • Partnered with team of 3 in assigned department, including collaborating with 5 case managers, verifying client files entered efficiently and information was accurately documented.• Reviewed reports from 10 lead generation companies, determining which were effective and recommending others to be omitted to founding attorney and office manager. • Verified clients were meeting with doctors referred to by attorneys while ensuring mutually beneficial relationship remained between both entities.Moved from Newnan, GA to Aiken, SC Show less

• • Jul 2013 - Dec 2013

  Greeted clients over the phone and in the office and directing them to the appropriate Case Manager, Paralegal, or Attorney. Handling incoming and outgoing mail and packages. Created and managed both digital and hard copy filing systems. Schedule and confirm appointments with potential and existing clients. Distribute checks to clients and ensure client satisfaction. • Charged with running all social media pages by posting ads, editing videos and offices updates.• Promoted to the Intake team after just 5 months. Show less



Palm Beach Tan

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Dec 2012 - Jun 2013

  Provided customers with tanning services, promoted products, and sold specialized packages. Managed up to 10 team members based on varying seasonal staffing needs. Charged with handling and fulfilling routine store maintenance and cleaning procedures. Performed inventory, scheduling, creating team action plans, and disciplinary actions as needed. • Hired as tanning consultant, quickly promoted to assistant manager; delivered consistent excellent guest services, expanded client base and exceeded targeted sales goals. • Initiated monthly contest among associates, equipping with necessary product knowledge while promoting encouragement and confidence needed to increase sales, contributing towards achieving monthly store goals. Moved to Newnan, GA picked up a job with Palm Beach Tan again, left this job for a job closer to where I lived and for consistent hours. Show less



Savannah River Nuclear Solutions, LLC

• Aiken, South Carolina

• Administrative Assistant/Tech School Intern

  • Sep 2010 - Sep 2011

  Charged with offering project support, filing documents, checking in and out documents and drawings, creating and maintaining organizational charts, and processing month-end reports. Assisted with resume reviewing and filing, maintained classified information, and updated multiple programs for projects. Scheduled and attended meetings for several high-level executives. ● Performed above expected duties and functions; given specialized assignments based on efficiencies and quality produced of tasks assigned. Show less



Palm Beach Tan

• United States
• Retail
• 700 & Above Employee

• Tanning Consultant/Assistant Manager

  • Apr 2006 - Aug 2011

  Provided customers with tanning services, promoted products, and sold specialized packages. Managed up to 10 team members based on varying seasonal staffing needs. Charged with handling and fulfilling routine store maintenance and cleaning procedures. Performed inventory, scheduling, creating team action plans, and disciplinary actions as needed. • Hired as tanning consultant, quickly promoted to assistant manager; delivered consistent excellent guest services, expanded client base and exceeded targeted sales goals. • Initiated monthly contest among associates, equipping with necessary product knowledge while promoting encouragement and confidence needed to increase sales, contributing towards achieving monthly store goals. Moved from Aiken, SC to Myrtle Beach, SC Myrtle Beach did not have a Palm Beach Tan to work at so I searched for a job in Administration. Show less