Thomas Crossley

Network Engineer at OpSys Australia
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Contact Information
us****@****om
(386) 825-5501
Location
AU
Languages
  • English Native or bilingual proficiency

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Bio

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Credentials

  • SCE - Sophos Certified Engineer
    Sophos
    Apr, 2022
    - Nov, 2024
  • VTSP - VMWare Technical Solutions Professional (Desktop Virtualization)
    VMware
    Mar, 2022
    - Nov, 2024
  • VTSP - VMWare Technical Solutions Professional (Endpoint Protection - Carbon Black)
    VMware
    Mar, 2022
    - Nov, 2024
  • VTSP - VMWare Technical Solutions Professional (Hyperconverged Infrastructure)
    VMware
    Mar, 2022
    - Nov, 2024
  • VTSP - VMWare Technical Solutions Professional (Network Security)
    VMware
    Mar, 2022
    - Nov, 2024
  • VTSP - VMWare Technical Solutions Professional (Network Virtualization)
    VMware
    Mar, 2022
    - Nov, 2024
  • VTSP - VMWare Technical Solutions Professional (Server Virtualization)
    VMware
    Mar, 2022
    - Nov, 2024
  • Electrical Test & Tag Certified
    Seaward
    Nov, 2021
    - Nov, 2024
  • 3CX Certified Engineer
    3CX
    Jul, 2020
    - Nov, 2024
  • Webroot Business Endpoint Protection Technical Certification
    Webroot
    Aug, 2019
    - Nov, 2024
  • NSE3 - Fortinet Certified Level 3 Network Security Associate
    Fortinet
    Jul, 2019
    - Nov, 2024
  • NSE2 - Fortinet Certified Level 2 Network Security Associate
    Fortinet
    Jun, 2019
    - Nov, 2024
  • NSE1 - Fortinet Certified Level 1 Network Security Associate
    Fortinet
    Feb, 2019
    - Nov, 2024
  • Certificate III in Digital Media & Information Technology
    Axiom College
    Dec, 2017
    - Nov, 2024
  • Certificate III in Music Technology & Sound Production
    Salt Studios / The College Of Sound And Music Production (COSAMP)
    Nov, 2017
    - Nov, 2024
  • Certificate III in Technical Productions
    COSAMP
    Feb, 2017
    - Nov, 2024
  • Certificate II in Music Technology
    COSAMP
    Dec, 2016
    - Nov, 2024

Experience

  • OpSys Australia
    • Australia
    • Information Technology & Services
    • 1 - 100 Employee
    • Network Engineer
      • Jul 2020 - Present

    • I.T Support Technician
      • Aug 2018 - Jul 2020

      Providing the first line of customer service via phone, monitoring alerts and ticketing systems. Operating in a fast-paced environment working between Hepldesk support, managing I.T projects and server & security monitoring alerts.This role involved a high exposure to customer service both virtual and in-person at customer sites across SA. Involving work between computer hardware, networking, telephony and cybersecurity-related platforms. This included working with many systems, both software & hardware across a vast, vendor-neutral ecosystem. Including, but not limited to:- 3CX Telephony Systems & Virtual Appliances- Acronis Cloud, Storage, Backup & Data Protection Platform- Cisco Switches, Routers, APs & Cisco Meraki Platform- Citrix Virtual Desktop Appliances & Suites- Fortinet Firewalls & Routers- Microsoft Exchange, Office365, AD, GP, PowerShell, Windows Desktop & Server, etc- Sophos XG Firewalls & VPN Clients- Ubiquiti UniFi Wireless & Edge Routing/Switching Appliances- VMWare Virtualization & HorizonAdditionally, exposure to network security software & suites, including but not limited to; Elastic, FireEye, Sophos, ProofPoint & Webroot.

Education

  • University of South Australia
    Bachelor's Degree in Information Technology, (Networking & Cybersecurity)
    2018 - 2020
  • Axiom College
    Certificate III in Digital Media & Information Technology
    2017 - 2018
  • Temple Christian College
    Graduated Year 12 and received SACE in 2017
    2012 - 2017

Community

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