Racheal Otuekong

Analyst (Strategy & Business Management) at Chain Reactions Africa
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Nigeria, NG

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Credentials

  • Product Design (UI/UX) - BootCamp
    Side Hustle
    Jan, 2023
    - Nov, 2024
  • ALX Virtual Assistant Course Honors
    alx_africa
    Dec, 2022
    - Nov, 2024
  • Product Design (UI/UX)
    Side Hustle
    Nov, 2022
    - Nov, 2024
  • Project Management Professional (PMP)
    Institute of Arts Management and Professional Studies
    Mar, 2018
    - Nov, 2024

Experience

    • Nigeria
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Analyst (Strategy & Business Management)
      • Oct 2022 - Present

      - Management of client accounts, maintaining strong relationships, and delivering exceptional service to drive client satisfaction.- Develops and executes strategic communication plans, business proposals, presentations, and reports, ensuring alignment with the client's business objectives and target audiences.

    • Voice Over Artist
      • Jun 2020 - Present

      - Interprets scripts and provides creative input to enhance the effectiveness of voice-over content, radio infomercials, and campaigns for the Office of the Governor of Lagos State, LAMATA, and the Highway Development Management Initiative (HDMI), Mplify, Palton Morgan, etc.- Utilizes versatile vocal range to deliver high-quality voice-over recordings for various projects such as the Highway Development Management Initiative (HDMI), ALL You Need To Know - The Lagos Blue Line Rail System, APC National Together Campaign - Spoken Word, Subsidy Removal Campaign Radio Infomercial, including commercials, narrations, and character voices. Show less

    • Associate Analyst (Stakeholder Relations)
      • Jun 2020 - Sep 2022

      - Assisted in drafting press releases, media pitches, and other communication materials, ensuring accuracy, consistency, and adherence to brand guidelines.- Collaborated with cross-functional teams, including social media, creative, and account management, to ensure integrated PR strategies and deliver cohesive messaging.

    • Nigeria
    • Education
    • 400 - 500 Employee
    • Product Designer
      • Oct 2022 - Jan 2023

      - Applied user-centered design principles and design thinking methodologies to create intuitive and visually appealing user experiences. - Led product design initiatives from concept to execution, conducting user research, creating wireframes, and developing interactive prototypes. - Applied user-centered design principles and design thinking methodologies to create intuitive and visually appealing user experiences. - Led product design initiatives from concept to execution, conducting user research, creating wireframes, and developing interactive prototypes.

    • Nigeria
    • Consumer Services
    • 1 - 100 Employee
    • Client Account Manager
      • May 2019 - Oct 2019

      - Managed client accounts, fostering strong relationships and ensuring high levels of client satisfaction- Collaborated cross-functionally with internal teams, including marketing, product, and sales, to develop and execute successful community-driven initiatives- Skillfully managed administrative responsibilities for the welfare of 30+ companies including maintenance issues, incident reports, office space transfers, handling of confidential information, and conflict resolution. Received outstanding feedback ratings. Show less

    • Client Account Representative
      • Nov 2018 - Apr 2019

      - Developed and executed community engagement plans, including creating and organizing events, and initiating discussions to drive active participation and foster a sense of community ownership.- Ensured high levels of client satisfaction by understanding their needs, addressing inquiries promptly, and proactively resolving issues.- Managed client accounts serving as the primary point of contact and building strong relationships based on trust and collaboration.

    • Client Account Representative
      • Aug 2018 - Oct 2018

      - Maintained a high level of responsiveness to ensure a positive client experience. - Provided exemplary customer service, addressing client inquiries, empathizing with their challenges, and tailoring solutions to meet their specific requirements.

    • Radio Presenter
      • May 2017 - Apr 2018

    • Nigeria
    • Advertising Services
    • 1 - 100 Employee
    • Client Service Associate
      • Jan 2016 - Jan 2016

Education

  • University of Lagos
    Bachelor of Science - BS, Mass Communication/Media Studies
    2013 - 2016
  • University of Lagos
    Diploma, Mass Communication/Media Studies
    2012 - 2012

Community

You need to have a working account to view this content. Click here to join now