Racheal Otuekong
Analyst (Strategy & Business Management) at Chain Reactions Africa- Claim this Profile
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Bio
Credentials
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Product Design (UI/UX) - BootCamp
Side HustleJan, 2023- Nov, 2024 -
ALX Virtual Assistant Course Honors
alx_africaDec, 2022- Nov, 2024 -
Product Design (UI/UX)
Side HustleNov, 2022- Nov, 2024 -
Project Management Professional (PMP)
Institute of Arts Management and Professional StudiesMar, 2018- Nov, 2024
Experience
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Chain Reactions Africa
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Nigeria
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Public Relations and Communications Services
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1 - 100 Employee
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Analyst (Strategy & Business Management)
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Oct 2022 - Present
- Management of client accounts, maintaining strong relationships, and delivering exceptional service to drive client satisfaction.- Develops and executes strategic communication plans, business proposals, presentations, and reports, ensuring alignment with the client's business objectives and target audiences.
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Voice Over Artist
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Jun 2020 - Present
- Interprets scripts and provides creative input to enhance the effectiveness of voice-over content, radio infomercials, and campaigns for the Office of the Governor of Lagos State, LAMATA, and the Highway Development Management Initiative (HDMI), Mplify, Palton Morgan, etc.- Utilizes versatile vocal range to deliver high-quality voice-over recordings for various projects such as the Highway Development Management Initiative (HDMI), ALL You Need To Know - The Lagos Blue Line Rail System, APC National Together Campaign - Spoken Word, Subsidy Removal Campaign Radio Infomercial, including commercials, narrations, and character voices. Show less
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Associate Analyst (Stakeholder Relations)
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Jun 2020 - Sep 2022
- Assisted in drafting press releases, media pitches, and other communication materials, ensuring accuracy, consistency, and adherence to brand guidelines.- Collaborated with cross-functional teams, including social media, creative, and account management, to ensure integrated PR strategies and deliver cohesive messaging.
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Side Hustle
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Nigeria
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Education
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400 - 500 Employee
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Product Designer
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Oct 2022 - Jan 2023
- Applied user-centered design principles and design thinking methodologies to create intuitive and visually appealing user experiences. - Led product design initiatives from concept to execution, conducting user research, creating wireframes, and developing interactive prototypes. - Applied user-centered design principles and design thinking methodologies to create intuitive and visually appealing user experiences. - Led product design initiatives from concept to execution, conducting user research, creating wireframes, and developing interactive prototypes.
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Venia Group
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Nigeria
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Consumer Services
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1 - 100 Employee
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Client Account Manager
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May 2019 - Oct 2019
- Managed client accounts, fostering strong relationships and ensuring high levels of client satisfaction- Collaborated cross-functionally with internal teams, including marketing, product, and sales, to develop and execute successful community-driven initiatives- Skillfully managed administrative responsibilities for the welfare of 30+ companies including maintenance issues, incident reports, office space transfers, handling of confidential information, and conflict resolution. Received outstanding feedback ratings. Show less
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Client Account Representative
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Nov 2018 - Apr 2019
- Developed and executed community engagement plans, including creating and organizing events, and initiating discussions to drive active participation and foster a sense of community ownership.- Ensured high levels of client satisfaction by understanding their needs, addressing inquiries promptly, and proactively resolving issues.- Managed client accounts serving as the primary point of contact and building strong relationships based on trust and collaboration.
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Client Account Representative
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Aug 2018 - Oct 2018
- Maintained a high level of responsiveness to ensure a positive client experience. - Provided exemplary customer service, addressing client inquiries, empathizing with their challenges, and tailoring solutions to meet their specific requirements.
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Radio Presenter
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May 2017 - Apr 2018
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Nitro 121
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Nigeria
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Advertising Services
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1 - 100 Employee
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Client Service Associate
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Jan 2016 - Jan 2016
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Education
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University of Lagos
Bachelor of Science - BS, Mass Communication/Media Studies -
University of Lagos
Diploma, Mass Communication/Media Studies