Field Service Technician

• Jan 2020 - Present

Field Service Representative

• Nov 2014 - Jan 2020

Install and configure merchandise availability solutions for the retail industry. Install and configure merchandise availability solutions for the retail industry.

Desktop Support

• Mar 2014 - Sep 2014

General IT work, set up new workstations, Install and configure different programs on workstations. General IT work, set up new workstations, Install and configure different programs on workstations.

Computer field service technician

• May 2001 - Dec 2013

I was responsible for the day to day maintenance and repair of pharmacy and front end computer and point of sale equipment for 25 stores in the Philadelphia Area. I have 12 years experience repairing Script pro pharmaceutical dispensing machines, repairing and imaging IBM workstations and Servers. I was a lead technician responsible for the total store conversion of 5 Eckerd pharmacies during the Rite Aid Acquisition. I also have a lot of experience with troubleshooting and repairing… Show more I was responsible for the day to day maintenance and repair of pharmacy and front end computer and point of sale equipment for 25 stores in the Philadelphia Area. I have 12 years experience repairing Script pro pharmaceutical dispensing machines, repairing and imaging IBM workstations and Servers. I was a lead technician responsible for the total store conversion of 5 Eckerd pharmacies during the Rite Aid Acquisition. I also have a lot of experience with troubleshooting and repairing Lexmark laser printers, replacing print heads, fusers and engine boards. I can also diagnose and repair laptops, point of sale cash registers, NCR and IPOS components. I am experienced in software and hardware of Photo Kiosks and Ask 2000 and 4000 Photo printers. I have Experience in Installation and configuration of Linksys and Cisco routers. Show less I was responsible for the day to day maintenance and repair of pharmacy and front end computer and point of sale equipment for 25 stores in the Philadelphia Area. I have 12 years experience repairing Script pro pharmaceutical dispensing machines, repairing and imaging IBM workstations and Servers. I was a lead technician responsible for the total store conversion of 5 Eckerd pharmacies during the Rite Aid Acquisition. I also have a lot of experience with troubleshooting and repairing… Show more I was responsible for the day to day maintenance and repair of pharmacy and front end computer and point of sale equipment for 25 stores in the Philadelphia Area. I have 12 years experience repairing Script pro pharmaceutical dispensing machines, repairing and imaging IBM workstations and Servers. I was a lead technician responsible for the total store conversion of 5 Eckerd pharmacies during the Rite Aid Acquisition. I also have a lot of experience with troubleshooting and repairing Lexmark laser printers, replacing print heads, fusers and engine boards. I can also diagnose and repair laptops, point of sale cash registers, NCR and IPOS components. I am experienced in software and hardware of Photo Kiosks and Ask 2000 and 4000 Photo printers. I have Experience in Installation and configuration of Linksys and Cisco routers. Show less

Field Support Technician

• Jun 2001 - Jan 2007

Diagnose Troubleshoot and repair Thermal transfer units, fujitsu scanners Symbol scanners Axiom printers, Sato printers, Lexmark laser printers. Laptop repairs. I also have experience with Workstations, Servers and have provided phone support and onsite training for 18 technicians that cover New York, New jersey and surrounding areas. This is Rite Aids highest volume of stores. Diagnose Troubleshoot and repair Thermal transfer units, fujitsu scanners Symbol scanners Axiom printers, Sato printers, Lexmark laser printers. Laptop repairs. I also have experience with Workstations, Servers and have provided phone support and onsite training for 18 technicians that cover New York, New jersey and surrounding areas. This is Rite Aids highest volume of stores.

Production Manager

• Oct 1994 - Jan 2001

Managed 3 shifts which spanned 24 hours/ 6 days per week Ordered supplies and maintained all production equipment Trained techs on all production equipment Managed 3 shifts which spanned 24 hours/ 6 days per week Ordered supplies and maintained all production equipment Trained techs on all production equipment