Danielle Dinius

Client Service Coordinator at SAGE Veterinary Centers
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Veterinary Services
    • 100 - 200 Employee
    • Client Service Coordinator
      • Aug 2016 - Present

      Answering phones, scheduling appointments, processing transactions, fixing financial errors for the hospital, applying discounts at management request, checking and responding to incoming emails, merging duplicate accounts for the hospital, assisting in new program roll outs, assisting fellow associates in program functions, primary closer, closing trainer, Smartsheet/Excel/Word basics, oversees medication requests through Vetsource Works closely with: Finance department, IT, Project management, and the Clinical Applications Specialist Part of teams: Super Users, Eco Team, PDVM Data Entry, Spirit Committee Show less

    • United States
    • Veterinary Services
    • 700 & Above Employee
    • Receptionist
      • Apr 2014 - Aug 2016

      Working reception, my job encompasses that of checking in clients for medical/ grooming/ boarding appointments, charging out clients, answering the multi-lined phones and connecting people to the desired location or taking messages, opening and closing, working with charts, calling clients to check in on their pets and reminding them of coming appointments, making medications, liaison between my location manager and the Zoetis Representative, and generally attempting to help everyone's day go by smooth. Show less

    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Apr 2009 - Apr 2014

      *Help customers, cashier, keep floor clean and organized, acquire sign-ups for Rewards Program *Became full-time handbags associate. Processed/pushed freight, sensored specific brands and prices, keep area full and organized, and morning janitorial work in addition to the above tasks. *Currently full-time clearance associate to pull the department up to audit standards in addition to filling the area and the former list of tasks. *Help customers, cashier, keep floor clean and organized, acquire sign-ups for Rewards Program *Became full-time handbags associate. Processed/pushed freight, sensored specific brands and prices, keep area full and organized, and morning janitorial work in addition to the above tasks. *Currently full-time clearance associate to pull the department up to audit standards in addition to filling the area and the former list of tasks.

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Barista
      • Mar 2010 - Jan 2011

      *Started with barista tasks, keeping customer area and bathroom clean and answering the phone. *Eventually added in cashiering and helping to unload shipments and making sure counts were correct. *Assisted new management with input of how things were currently functioning and how things could improve in addition to the tasks above. *Started with barista tasks, keeping customer area and bathroom clean and answering the phone. *Eventually added in cashiering and helping to unload shipments and making sure counts were correct. *Assisted new management with input of how things were currently functioning and how things could improve in addition to the tasks above.

    • United States
    • Retail
    • 700 & Above Employee
    • Floor Associate
      • May 2006 - Apr 2009

      *Home Fashions floor associate. Filled the floor and kept it clean, pushed freight and set up plan-o-grams, cashier *Became the first Land's End lead and helped set up department. Afterwards became signing then shoe lead. In addition to maintaining area standards, I was tasked with area scheduling, carried staff phone, set ads, mark downs and ups. *Signing MCA for Appliances, Electronics, and Mattresses. Tasks included mark downs and ups, weekly tagging of opened boxes, ad sets, customer service, plan-o-grams and keeping displays current, cashiering Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Aug 2005 - Feb 2006

      *Cashier, phone orders, cleaned fitting rooms and helped customers *Started doing floor re-sets and mark downs *Cashier, phone orders, cleaned fitting rooms and helped customers *Started doing floor re-sets and mark downs

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Jul 2005 - Aug 2005

      *Responsibilites included cashiering, morning product count, helping customers, and taking money to the bank when closing *Responsibilites included cashiering, morning product count, helping customers, and taking money to the bank when closing

    • Sales Associate
      • May 2005 - Jun 2005

      *Help the customers and paperwork *Help the customers and paperwork

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Aug 2003 - Apr 2005

      *Sell vacuum, counter top microwaves, sewing machines, and mattresses. *Customer service, offer protection and replacement agreements, credit cards while cashiering. *Sell vacuum, counter top microwaves, sewing machines, and mattresses. *Customer service, offer protection and replacement agreements, credit cards while cashiering.

Education

  • De Anza College
    2002 - 2004
  • Taylorsville High School
    Diploma, General Studies
    2000 - 2002
  • Oak Grove High School
    n/a, General Studies
    1999 - 2000

Community

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