Summer "Hutch" Hutchens, CPCE

Conference Service Manager and Catering Sales at The Lodge at Valor Hospitality Partners
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Contact Information
us****@****om
(386) 825-5501
Location
Foley, Alabama, United States, US
Languages
  • English -

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Gary Hernbroth

Summer was unquestionably one of the most outstanding participants in my recent sales training program for Valor Hospitality. As a 25-year business coach/trainer/speaker I come across lots of people from many different organizations and with many differing levels of experience in my travels. As such, I'd like to think that I can recognize up and coming talent. That would be Summer. She was an active, bright and creative participant in the training. Such enthusiastic behavior earned her special recognition from me at the conclusion of the program.

Kirsten Rand

Summer is an energetic, extremely creative, driven and hard working, and is the consummate professional in every setting. She manages to attend to every detail and handle stressful, complex and fast paced projects with a great deal of poise, thoroughness and positivity. Summer was a tremendous asset to myself and the Exploreum. Anyone would be fortunate to have her as a part of their team.

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Credentials

  • WSET
    Level 1 Award in Wines
    Feb, 2022
    - Nov, 2024
  • Certified Professional Catering Executive
    National Association for Catering and Events (NACE)

Experience

    • United States
    • Hospitality
    • 200 - 300 Employee
    • Conference Service Manager and Catering Sales at The Lodge
      • Feb 2020 - Present

      I am the liaison between the client and the hotel and play for both teams. My commitment to clients is to execute their vision within their budget and to provide a smooth experience for their guests. My commitment to The Lodge is to execute my client's vision within the constructs of the sales agreement, margins, and the environmental rules and regulations of our location while pushing the boundaries of creativity for everyone's benefit. I am the liaison between the client and the hotel and play for both teams. My commitment to clients is to execute their vision within their budget and to provide a smooth experience for their guests. My commitment to The Lodge is to execute my client's vision within the constructs of the sales agreement, margins, and the environmental rules and regulations of our location while pushing the boundaries of creativity for everyone's benefit.

    • United States
    • Business Consulting and Services
    • Virtual Manager
      • Jan 2018 - Feb 2020

      Bringing over 17 years of experience in sales, marketing, and customer relations for major corporations, I deliver high-quality work under minimum supervision. Having owned several small businesses through the years, I am acutely aware of the needs of a small business and the importance of a manager that can wear many hats. Business Processes Development B2B & B2C Sales & Marketing Customer Service & Retention HR for Independent Contractors Bringing over 17 years of experience in sales, marketing, and customer relations for major corporations, I deliver high-quality work under minimum supervision. Having owned several small businesses through the years, I am acutely aware of the needs of a small business and the importance of a manager that can wear many hats. Business Processes Development B2B & B2C Sales & Marketing Customer Service & Retention HR for Independent Contractors

    • United States
    • Food and Beverage Services
    • Your Spirit Leader
      • Apr 2014 - Jan 2020

      Bottles Up Mobile is an on-call event bar service specializing in navigating tough Alabama alcohol laws. We are able to send bartenders off-site for events in your home or office as well as festivals and city-wide events. We can secure permits for cash bars through the city and state as well as walk you through the logistics of your bar service. With almost 20 years in hospitality, you know your event is in experienced hands and you will be completely thrilled with the level of service you receive from the time you contact us through your event! I look forward to serving you and your guests soon! Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Senior Sales Manager at the Mobile Marriott
      • Oct 2016 - Jan 2018

      Group sales over 10 sleeping rooms in the areas of Sports, Associations, Family Reunions, Fraternal, Social, VIP & Entertainment. Exceeded personal sales goals 90% of the time by building relationships with area influencers Initiated social media presense for the hotel and restaurant Remained flexible through 4 management companies and 7 GMs Group sales over 10 sleeping rooms in the areas of Sports, Associations, Family Reunions, Fraternal, Social, VIP & Entertainment. Exceeded personal sales goals 90% of the time by building relationships with area influencers Initiated social media presense for the hotel and restaurant Remained flexible through 4 management companies and 7 GMs

    • United States
    • Hospitality
    • 700 & Above Employee
    • Event Manager and Catering Sales at The Admiral Hotel Mobile, Curio Collection by Hilton
      • Sep 2015 - Oct 2016

      As the first Event Manager hired for this newly remodeled property, my primary responsibility was getting policies and procedures set for this property. Creativity is key for this boutique property using every space inside and out as event space Put the hotel on the map for weddings and social events Exceeded upsell goals every quarter while improving f/b margins As the first Event Manager hired for this newly remodeled property, my primary responsibility was getting policies and procedures set for this property. Creativity is key for this boutique property using every space inside and out as event space Put the hotel on the map for weddings and social events Exceeded upsell goals every quarter while improving f/b margins

    • United States
    • Hospitality
    • 700 & Above Employee
    • Event Manager at the Mobile Marriott
      • Oct 2012 - Aug 2015

      This position encompassed a multitude of responsibilities outisde of the job title and it came down to getting the job done. Implemented CI/TY and was the property admin, SME, and leadcatcher Budgeting and Forecasting for Sales and Events Sales AR/AP Coding and Tracking Graphic Design for Collateral, Signage, and Marketing Materials This position encompassed a multitude of responsibilities outisde of the job title and it came down to getting the job done. Implemented CI/TY and was the property admin, SME, and leadcatcher Budgeting and Forecasting for Sales and Events Sales AR/AP Coding and Tracking Graphic Design for Collateral, Signage, and Marketing Materials

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Private Events Manager
      • Aug 2012 - Dec 2012

      The Exploreum is a local science center that needed to add revenue for continued growth and legacy projects. Created the private events program from scratch including pricing, contracts, diagrams, policies, and proceedures.

    • Marketing Coordinator
      • Jan 2012 - Oct 2012

      Successfully assisted the Director of Marketing with various tasks such as collateral development, customer satisfaction analysis, sales programs, product development and service programs. Assisted with and delivered marketing information in a timely manner on behalf of the marketing department.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Private Events Director
      • Oct 2010 - Apr 2011

      Moving from the member ambassador role to private events was a smooth transition as these departments go hand-in-hand in a private club. As a one-man team, selling, planning and coordinating all aspects of private events held in the stadium and club was under my pervue.

    • Member Relations Director
      • Aug 2010 - Nov 2010

      As part of the opening team, this position was responsible for creating and implimenting member retention programs, maximizing member use of the facility, creating events of interest for members. I also worked with other departments to create a database of useful information on each member to make their time in the club a customized experience.

    • Principal Event Consultant
      • Apr 2004 - Aug 2010

      As a partner in For Your Memories, Houston’s award-winning event planning firm, I worked with social and corporate clients to plan and execute events with budgets ranging from $20,000 to over $1 mil. Floating budget tracking Vendor selection and coordination Itineraries Etiquette advice Direction of ceremonies across cultures As a partner in For Your Memories, Houston’s award-winning event planning firm, I worked with social and corporate clients to plan and execute events with budgets ranging from $20,000 to over $1 mil. Floating budget tracking Vendor selection and coordination Itineraries Etiquette advice Direction of ceremonies across cultures

    • United States
    • Real Estate
    • 100 - 200 Employee
    • Marketing Director
      • Jun 2004 - Feb 2005

      The Finger Comapny manages luxury apartment complexes throughout Houston. Apartment publication contracts and negotiations Creative for banners, bandit signs and building signs Resident referral and resident retention programs Photography scheduling, directing and distribution for media use Coordinate all property brochures, creative and printing The Finger Comapny manages luxury apartment complexes throughout Houston. Apartment publication contracts and negotiations Creative for banners, bandit signs and building signs Resident referral and resident retention programs Photography scheduling, directing and distribution for media use Coordinate all property brochures, creative and printing

    • Marketing Coordinator
      • Feb 2002 - Jun 2004

      I was responsible for creating and managing national marketing initiatives for multiple franchises including Deck the Walls, The Great Frame Up and Framing and Art Centre in Canada. Trained franchise owners on marketing initiatives and execution Coordinated 75 local H.S. art shows and 1 nation-wide show Designed print media ads, dispersed annual marketing calendars and marketing manuals Oversaw outsourced creative and promotional projects Oversaw updating 6 national commercials for HGTV Speaker and assistant planner fo the annual franchisee conference Show less

Education

  • Texas State University-San Marcos
    Bachelor, Business Administration; Management; an emphasis on Marketing
    1997 - 1999
  • Austin Community College
  • South Plains College

Community

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