Experience

Anne Arundel County Public Library

• United States
• Libraries
• 100 - 200 Employee

• Branch Manager

  • Aug 2021 - Present

• Outreach Librarian

  • Jul 2016 - Present

• Librarian

  • Apr 2013 - Jul 2016

  Provide reference services in person, over the phone, through email, and through virtual chat.Plan and present programs for children, teens, and adults.Plan and present storytimes for babies, toddlers, and preschool-aged children.Supervise page staff.Update and digitize ready reference materials.Manage and digitize the meeting room calendar.Collection maintenance.



LAC Group

• United States
• Information Services
• 100 - 200 Employee

• Web Librarian

  • Jan 2013 - Apr 2013

  Provide reference service in person, over the phone, and through email. Process USDA materials for inclusion in the National Agriculture's Digital Collection (NALDC). Provide reference service in person, over the phone, and through email. Process USDA materials for inclusion in the National Agriculture's Digital Collection (NALDC).



PowerTrain, Inc.

• Instructional Designer

  • Jun 2011 - Jan 2013

  Developed web-based training through collaboration with clients, storyboard creation, quality assurance, and product oversight. Developed instructor-lead training through collaboration with clients, content and product creation including instructor guides and job aids, and quality assurance procedures. Performed functionality testing for web-based products. Developed web-based training through collaboration with clients, storyboard creation, quality assurance, and product oversight. Developed instructor-lead training through collaboration with clients, content and product creation including instructor guides and job aids, and quality assurance procedures. Performed functionality testing for web-based products.



Smithsonian Institution

• Washington D.C. Metro Area

• Intern

  • Jul 2012 - Aug 2012

  Helped with the legacy digital books migration project. Helped with the legacy digital books migration project.



Baltimore County Public Library and Delaware Libraries

• Intern

  • Jun 2012 - Aug 2012

  Provided virtual reference to BCPL and Delaware Libraries' patrons as well as helped to update online training. Provided virtual reference to BCPL and Delaware Libraries' patrons as well as helped to update online training.



Levi Strauss & Co.

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Jun 2008 - Jan 2011

  Provided customer service including cash register operation and product sales in person and over the phone in a busy retail setting. Provided customer service including cash register operation and product sales in person and over the phone in a busy retail setting.



PowerTrain, Inc.

• Help Desk Intern

  • Jun 2010 - Sep 2010

  Provided customer support for a variety of issues over the phone, through email, and Help Desk ticket system. Performed quality assurance testing for web-based training. Provided customer support for a variety of issues over the phone, through email, and Help Desk ticket system. Performed quality assurance testing for web-based training.



Marine Transport

• United States
• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Payroll Clerk

  • Jun 2009 - Jul 2009

  Preparing the payroll, providing directions and maps, customer service. Preparing the payroll, providing directions and maps, customer service.



Anne Arundel County Public Library

• United States
• Libraries
• 100 - 200 Employee

• Page

  • Sep 2004 - Aug 2007

  Shelved, weeded, and shifted in a Dewey Decimal collection. Prepared, planned, and created crafts for children’s story times. Trained new pages under the direction of a supervisor. Shelved, weeded, and shifted in a Dewey Decimal collection. Prepared, planned, and created crafts for children’s story times. Trained new pages under the direction of a supervisor.