Jack Cox

Configuration Technician at MCPC
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Contact Information
us****@****om
(386) 825-5501
Location
Lakewood, Ohio, United States, US

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Bio

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Credentials

  • Google IT Support Certification
    Google
    May, 2022
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Configuration Technician
      • Apr 2023 - Present

    • Configuration Technician
      • Oct 2022 - Apr 2023

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate Trainer
      • Sep 2021 - Oct 2022

      As a tech consultant trainer a day consisted of ensuring workflow is properly maintained. This includes: truck being complete, filling all out of stock areas, and changing out prices on select items. On top of this, the trainer had to finish sales-planners, work with vendors to set up new planograms, complete auditing tasks, work with cellphone activations and revise aisles every week. On top of the normal day routines, the trainer also had to teach these responsibilities to all new hires and work with them for at least two weeks. Show less

    • United States
    • Printing Services
    • 700 & Above Employee
    • Lead Consultant
      • Jun 2019 - Apr 2021

      The lead consultant is in charge of overseeing and running the production aspect of the business. This includes properly assessing the client’s needs and working close with them to get a quality product. Leads also had to put retail orders in and accept incoming shipments from various vender's. In addition to running the print shop, the lead consultant also acted as a trainer and the go-to person for any questions, concerns, or help while consulting. This requires the lead consultant to be extremely knowledgeable of FedEx Office’s regulations, operations, and applications. Show less

    • United States
    • Restaurants
    • 700 & Above Employee
    • Shift Leader
      • Jun 2015 - Jun 2019

      Responsible for getting new crew members trained to fully under stand the way a McDonald’s operates and how to use equipment properly. Along with this, shift lead’s are required to set up classes for new crew members and follow up with them to ensure they completed the necessary training. This includes assigning e-learning modules to the new hires and communicating with the store manager on the progress of the modules. Shift leads also needed to Maximize the store’ s income by controlling food cost and labor , while running the business. Show less

Education

  • Lincoln Park High School
    High School Diploma
    2014 - 2017
  • Central Michigan University
    Business Administration and Management, General
    2017 - 2018

Community

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