Karla Claros, PMP, Scrum Master, Executive MBA

IT Project Management Lead at Vancouver Fraser Port Authority
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Contact Information
us****@****om
(386) 825-5501
Location
Burnaby, British Columbia, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Portuguese Native or bilingual proficiency
  • Spanish Full professional proficiency

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Rosmary Conte PMP®

Karla was an excellent project management instructor at Langara College and a long time volunteer in the CWCC Programs Portfolio. She is a dedicated and committed instructor and has been a wonderful friend and colleague while we both volunteered for the PMI Canadian West Coast Chapter.

Sandra Price

It is my pleasure to write this letter of recommendation for Karla Claros, Program Manager. I worked with Karla from August 20L5 to September 2077 in program to redesign and implement a financial chart of accounts while upgrading Simon Fraser University's PeopleSoft Finance modules and then implementing Oracle's Hyperion Budgeting System. ln addition, Karla had to ensure that over 30 campus wide systems smoothly integrated with the new chart of accounts. Karla was the project manager reporting to the Program Director and was responsible for leading several project teams of over 70 internal staff and consultants. Budget was tight and the timeline tighter. Karla's management of these projects was exemplary. Karla's technical project management expertise is excellent; however, it is her personal leadership skills that are truly impressive. She takes the time necessary to develop her teams into a cohesive focused unit using a unique combination of education, motivation and humour. Over my career, I have worked on over 100 projects and as an independent organization al development and change consultant and have collaborated with a multitude of project managers from many backgrounds from many sectors. Karla will always have my highest respect and admiration for her skill and style. She loves this work; her passion shows, and she has the unique gift of being able to bring people together to accomplish the organization's goals.

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Credentials

  • PROSCI Change Management
    Prosci
    Jul, 2012
    - Nov, 2024
  • Project Management Professional (PMP)
    Project Management Institute
    Dec, 2007
    - Nov, 2024
  • Project Management Professional (PMP)
    Project Management Institute
    Dec, 2007
    - Nov, 2024

Experience

    • Canada
    • Government Administration
    • 300 - 400 Employee
    • IT Project Management Lead
      • May 2022 - Present

    • Sweden
    • Software Development
    • 700 & Above Employee
    • Sr. Project Manager
      • Mar 2021 - May 2022

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Sr. Project Manager
      • Apr 2020 - Jan 2021

       Managed the implementation of Human Resource module (HCM) in WorkDay – 100% remote  Prepared project plans and updated status reports  Managed a team with UBC functional resources  Addressed issues, risks and managed change requests  Coached and mentored existing PMs and Project coordinators  Updated SharePoint site regularly  Communicated project status to the appropriate steering committees  Managed the implementation of Human Resource module (HCM) in WorkDay – 100% remote  Prepared project plans and updated status reports  Managed a team with UBC functional resources  Addressed issues, risks and managed change requests  Coached and mentored existing PMs and Project coordinators  Updated SharePoint site regularly  Communicated project status to the appropriate steering committees

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Sr. Project Manager
      • Aug 2015 - Apr 2020

      Managed PeopleSoft 9.1 to 9.2 upgrade and New Chart of Account projects. Currently managing the Enterprise Data Warehouse

    • Sr. Project Manager
      • Aug 2015 - Apr 2020

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Instructor
      • Jul 2011 - Apr 2020

      Teach Project Supervisor. Course that is based on PMBOK and uses Ms-Project 2010 as tool. Teach Project Supervisor. Course that is based on PMBOK and uses Ms-Project 2010 as tool.

    • PM Mentor
      • Aug 2017 - Sep 2018

    • Event Coordinator
      • 2011 - Sep 2018

    • Project Coordinator
      • 2011 - 2014

    • Event Coordinator
      • 2011 - 2014

    • Project Manager - Volunteer
      • Nov 2010 - Jun 2011

      Created a Project Management Course for the Chapter Developed Project Charter, WBS, Schedule and Cost Analysis Coordinated team meetings and milestones follow ups Created metrics to evaluate quality, cost and time

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Faculty of Applied Sciences
      • Jun 2015 - Aug 2015

      -Research information on program development and other issues related to the creation of the new degree programs - Provide organizational assistance and project management. - Research and develop key documents - Monitor project status (schedule, time and cost) - Communicate project status to main stakeholders -Research information on program development and other issues related to the creation of the new degree programs - Provide organizational assistance and project management. - Research and develop key documents - Monitor project status (schedule, time and cost) - Communicate project status to main stakeholders

    • Canada
    • Higher Education
    • 1 - 100 Employee
    • Project Manager
      • Jun 2014 - Jun 2015

      - Develop and Implement various of initiatives and projects, in collaboration with the OESD (Office of Educational Support and Development) and the Director, Doctor of Pharmacy Programs - Research information on program development and other issues related to the creation of the new degree programs - Provide organizational assistance and project management. - Research and develop key documents - Serve on committees and task forces and participate in conference as appropriate… Show more - Develop and Implement various of initiatives and projects, in collaboration with the OESD (Office of Educational Support and Development) and the Director, Doctor of Pharmacy Programs - Research information on program development and other issues related to the creation of the new degree programs - Provide organizational assistance and project management. - Research and develop key documents - Serve on committees and task forces and participate in conference as appropriate, working alongside the Faculty's Sr. Management on projects and committees. Show less - Develop and Implement various of initiatives and projects, in collaboration with the OESD (Office of Educational Support and Development) and the Director, Doctor of Pharmacy Programs - Research information on program development and other issues related to the creation of the new degree programs - Provide organizational assistance and project management. - Research and develop key documents - Serve on committees and task forces and participate in conference as appropriate… Show more - Develop and Implement various of initiatives and projects, in collaboration with the OESD (Office of Educational Support and Development) and the Director, Doctor of Pharmacy Programs - Research information on program development and other issues related to the creation of the new degree programs - Provide organizational assistance and project management. - Research and develop key documents - Serve on committees and task forces and participate in conference as appropriate, working alongside the Faculty's Sr. Management on projects and committees. Show less

  • BC-Hydro
    • Vancouver, Canada Area
    • Project Cost Analyst
      • Jan 2014 - May 2014

      - Work in SAP to set up capital, OMA and other specialized projects managed by Generation Project Delivery; - Monitor costs, produce, analyze and interpret reports - Identify financial/cost issues using trend or other analysis for Project Manage, Work Package Manager or Scheduler. - Set up projects in SAP as specified by the Scheduler or Project Manager - Investigate and rectify integration issues caused by SAP and troubleshoots system issues within SAP by testing and… Show more - Work in SAP to set up capital, OMA and other specialized projects managed by Generation Project Delivery; - Monitor costs, produce, analyze and interpret reports - Identify financial/cost issues using trend or other analysis for Project Manage, Work Package Manager or Scheduler. - Set up projects in SAP as specified by the Scheduler or Project Manager - Investigate and rectify integration issues caused by SAP and troubleshoots system issues within SAP by testing and investigating. - Cross references data from SAP and Primavera applications and assists Scheduler to resolve issues of project data integrity - Ensure synchronization and integrity of the data between SAP and Primavera. Show less - Work in SAP to set up capital, OMA and other specialized projects managed by Generation Project Delivery; - Monitor costs, produce, analyze and interpret reports - Identify financial/cost issues using trend or other analysis for Project Manage, Work Package Manager or Scheduler. - Set up projects in SAP as specified by the Scheduler or Project Manager - Investigate and rectify integration issues caused by SAP and troubleshoots system issues within SAP by testing and… Show more - Work in SAP to set up capital, OMA and other specialized projects managed by Generation Project Delivery; - Monitor costs, produce, analyze and interpret reports - Identify financial/cost issues using trend or other analysis for Project Manage, Work Package Manager or Scheduler. - Set up projects in SAP as specified by the Scheduler or Project Manager - Investigate and rectify integration issues caused by SAP and troubleshoots system issues within SAP by testing and investigating. - Cross references data from SAP and Primavera applications and assists Scheduler to resolve issues of project data integrity - Ensure synchronization and integrity of the data between SAP and Primavera. Show less

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Team Lead Program Control - PMO
      • Aug 2011 - Feb 2013

      Providing mentorship and support on project management to staff, overseeing the day-to-day operations of the PMO, such as project dashboard management, status report process coordination, project management framework support, resource capacity monitoring, and project and program financial management. Providing mentorship and support on project management to staff, overseeing the day-to-day operations of the PMO, such as project dashboard management, status report process coordination, project management framework support, resource capacity monitoring, and project and program financial management.

    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Project Coordinator
      • Jun 2011 - Aug 2011

      Coordinated Program level status reporting Managed all Technical Services Requests Created and updated Program Management Process Coordinated Program level status reporting Managed all Technical Services Requests Created and updated Program Management Process

    • Project Manager
      • Apr 2007 - Jun 2010

      IT, Training and Project Management Consulting (Icon Solutions IT, Training and Project Management Consulting (Icon Solutions

    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Project manager
      • 2005 - 2007

Education

  • Beedie School of Business at Simon Fraser University
    Graduate in Business in the Americans, International Business
    2019 - 2020
  • Beedie School of Business at Simon Fraser University
    Executive Master of Business Administration - EMBA, Business Administration and Management, General
    2018 - 2020
  • FUCAPI
    Specialization, Information Technology
    2002 - 2003
  • Universidade Federal do Amazonas
    Bachelor’s Degree, Computer Science
    1990 - 1994

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