Courtney Boudreau

Event Specialist at Ross Video
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Contact Information
us****@****om
(386) 825-5501
Location
Ottawa, CA

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Credentials

  • How to Create and Run a Brilliant Remote Workshop
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • Online, Together
    Purpose Co
    Apr, 2021
    - Nov, 2024
  • Motivational Interviewing - Strategies for Supporting Change
    Crisis & Trauma Resource Institute (CTRI)
    Mar, 2021
    - Nov, 2024
  • Peer Support Group Facilitator Training
    The Gatehouse Child Abuse Investigation & Support Site
    Feb, 2021
    - Nov, 2024
  • De-escalating Potentially Violent Situations™
    Crisis & Trauma Resource Institute (CTRI)
    May, 2020
    - Nov, 2024
  • Microsoft Teams Tips and Tricks
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Time Management: Working from Home
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Mental Health First Aid
    Mental Health First Aid Canada (MHFA)
    Nov, 2019
    - Nov, 2024
  • Interviewing Techniques
    LinkedIn
    Apr, 2019
    - Nov, 2024
  • AODA - Accessibility Standards for Customer Service
    -
  • Worker Health and Safety Awareness in 4 Steps
    Ontario Ministry of Labour
  • safeTALK Suicide Prevention
    Gerstein Crisis Centre

Experience

    • Canada
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Event Specialist
      • Jan 2023 - Aug 2023

    • Canada
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Training Specialist
      • Sep 2021 - Dec 2022

      Developed new classes and training materials based on global employability needs Conducted technical training sessions on the use of 3rd party event platforms to ensure candidates had a seamless event experience, troubleshot issues arising during events Facilitated interactive virtual classes to global audiences with an attendance rate of 76% and satisfaction of 4.9/5 Managed, coordinated, hosted and moderated Virtual Hiring Events for Senior Developers, Women in Tech and customized… Show more Developed new classes and training materials based on global employability needs Conducted technical training sessions on the use of 3rd party event platforms to ensure candidates had a seamless event experience, troubleshot issues arising during events Facilitated interactive virtual classes to global audiences with an attendance rate of 76% and satisfaction of 4.9/5 Managed, coordinated, hosted and moderated Virtual Hiring Events for Senior Developers, Women in Tech and customized company hiring events with key members across multiple departments Point of contact and continuous engagement for talent pipelines via Slack, email and internal chat throughout their journey Founded Women in Tech Committee to enhance engagement with female candidates and increase the amount of female identifying candidates hired via VanHack Oversaw the training of new staff on the events team Go-to person for any event and company related inquiries. Described as the encyclopedia Trained new staff members in talent pipeline management, external event platforms, company procedures and multicultural communication skills Coordinated with talent sourcing team to populate talent pipelines for events Trained in technical recruiting and screening for skills such as JavaScript, .NET, iOS/android and more Recommended suitable candidates to recruiters to enhance candidate visibility Performed success case interviews and webinars with previous hired candidates, as well as secured guest speakers for webinars Oversaw recruitment and screening efforts for the team, cross-functional collaboration to ensure quality of pipeline population Show less Developed new classes and training materials based on global employability needs Conducted technical training sessions on the use of 3rd party event platforms to ensure candidates had a seamless event experience, troubleshot issues arising during events Facilitated interactive virtual classes to global audiences with an attendance rate of 76% and satisfaction of 4.9/5 Managed, coordinated, hosted and moderated Virtual Hiring Events for Senior Developers, Women in Tech and customized… Show more Developed new classes and training materials based on global employability needs Conducted technical training sessions on the use of 3rd party event platforms to ensure candidates had a seamless event experience, troubleshot issues arising during events Facilitated interactive virtual classes to global audiences with an attendance rate of 76% and satisfaction of 4.9/5 Managed, coordinated, hosted and moderated Virtual Hiring Events for Senior Developers, Women in Tech and customized company hiring events with key members across multiple departments Point of contact and continuous engagement for talent pipelines via Slack, email and internal chat throughout their journey Founded Women in Tech Committee to enhance engagement with female candidates and increase the amount of female identifying candidates hired via VanHack Oversaw the training of new staff on the events team Go-to person for any event and company related inquiries. Described as the encyclopedia Trained new staff members in talent pipeline management, external event platforms, company procedures and multicultural communication skills Coordinated with talent sourcing team to populate talent pipelines for events Trained in technical recruiting and screening for skills such as JavaScript, .NET, iOS/android and more Recommended suitable candidates to recruiters to enhance candidate visibility Performed success case interviews and webinars with previous hired candidates, as well as secured guest speakers for webinars Oversaw recruitment and screening efforts for the team, cross-functional collaboration to ensure quality of pipeline population Show less

    • Canada
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Employment Counselor
      • Aug 2019 - Sep 2021

      Supported persons with disabilities in preparing for, obtaining, and maintaining employment through diverse and individualized services Facilitated, developed, scheduled, and maintained in-person and virtual pre-employment workshops covering topics such as: resume writing, cover letter writing, interview skills, accommodation, and disclosure and more Coordinated external trainings such as Food Handler’s Certificates, First Aid/CPR and guest speakers Conducted intakes and assessments to… Show more Supported persons with disabilities in preparing for, obtaining, and maintaining employment through diverse and individualized services Facilitated, developed, scheduled, and maintained in-person and virtual pre-employment workshops covering topics such as: resume writing, cover letter writing, interview skills, accommodation, and disclosure and more Coordinated external trainings such as Food Handler’s Certificates, First Aid/CPR and guest speakers Conducted intakes and assessments to determine eligibility and suitability for the Capability program, an Opportunities Fund Program Performed successful outreach to bring in new clients and enhance community partnerships Implemented new spreadsheets resulting in improved tracking of key performance indictors and simplified reporting to funders Co-chair of the Diversity, Equity, and Inclusion Committee, member of Health and Safety Committee, Marketing Group, COVID-19 safety planning and virtual workshops groups Fulfilled quarterly reporting to funders Maintained up to date case notes on internal systems and reporting via Grants and Contributions Online Services (GGOS) and EOIS CaMS

    • Job Developer
      • Dec 2018 - Aug 2019

      Proactively built and maintained a network of employers in various industries to identify positions in a competitive labour market Point of contact for delivery of Federal Internship for Newcomers (FIN) program Performed full-cycle recruitment, identified client skills and qualifications, marketed, and referred qualified candidates to employers Negotiated individual contracts for work placements Exceeded expenditure target expectations in the ’18-’19 and ’19-’20 fiscal… Show more Proactively built and maintained a network of employers in various industries to identify positions in a competitive labour market Point of contact for delivery of Federal Internship for Newcomers (FIN) program Performed full-cycle recruitment, identified client skills and qualifications, marketed, and referred qualified candidates to employers Negotiated individual contracts for work placements Exceeded expenditure target expectations in the ’18-’19 and ’19-’20 fiscal years Facilitated Interview Skills workshop and performed mock interviews Collected job requirements and posted job descriptions on internal site and job boards like Indeed. Reviewed applications, pre-screened suitable candidates, and referred suitable candidates to employers Planned and executed multiple job fairs for multi-employer or single employer based on current organization needs

    • Canada
    • Non-profit Organizations
    • 700 & Above Employee
    • Youth Job Recruiter
      • May 2018 - Dec 2018

      Performed successful outreach initiatives to bring in clients Managed a case load of between 40-50 active clients per month Recruited and maintained relationships with employers Accurately entered data into EOIS CaMS and internal databases Planned, created, and facilitated engaging workshops geared towards youth employability Counseled participants on proper resume, interview and job search techniques Co-founded and co-chaired Diversity and Social Inclusion committee as well… Show more Performed successful outreach initiatives to bring in clients Managed a case load of between 40-50 active clients per month Recruited and maintained relationships with employers Accurately entered data into EOIS CaMS and internal databases Planned, created, and facilitated engaging workshops geared towards youth employability Counseled participants on proper resume, interview and job search techniques Co-founded and co-chaired Diversity and Social Inclusion committee as well as sat on Pride and Health and Safety committees Show less Performed successful outreach initiatives to bring in clients Managed a case load of between 40-50 active clients per month Recruited and maintained relationships with employers Accurately entered data into EOIS CaMS and internal databases Planned, created, and facilitated engaging workshops geared towards youth employability Counseled participants on proper resume, interview and job search techniques Co-founded and co-chaired Diversity and Social Inclusion committee as well… Show more Performed successful outreach initiatives to bring in clients Managed a case load of between 40-50 active clients per month Recruited and maintained relationships with employers Accurately entered data into EOIS CaMS and internal databases Planned, created, and facilitated engaging workshops geared towards youth employability Counseled participants on proper resume, interview and job search techniques Co-founded and co-chaired Diversity and Social Inclusion committee as well as sat on Pride and Health and Safety committees Show less

    • Canada
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Job Coach and Information Officer Placement Student
      • Sep 2017 - Apr 2018

      Assisted in case management for Employment Ontario (EO) and Canada-Ontario Job Grant (COJG) clients, including data entry of client and employer demographics and case notes on internal databases as well as paper files Research, reasonability, and assessments for COJG applications Conducted new client intake assessments by meeting one-on-one with clients Provided resume critiques and feedback to walk-in clients and assisted with computer related questions Job shadowed employment… Show more Assisted in case management for Employment Ontario (EO) and Canada-Ontario Job Grant (COJG) clients, including data entry of client and employer demographics and case notes on internal databases as well as paper files Research, reasonability, and assessments for COJG applications Conducted new client intake assessments by meeting one-on-one with clients Provided resume critiques and feedback to walk-in clients and assisted with computer related questions Job shadowed employment counselling session to gain insights on different methods

    • Youth Job Coach
      • May 2017 - Sep 2017

      Scheduled, developed, and facilitated workshops geared towards youth employment strategies Exceeded workshop delivery and overall satisfaction rates Performed successful outreach initiatives to bring in clients and employers Successfully placed 38 clients in summer employment opportunities Managed and tracked financials to ensure budget requirements met Built strong rapport with employers and community partners which led to job placements for youth and adult… Show more Scheduled, developed, and facilitated workshops geared towards youth employment strategies Exceeded workshop delivery and overall satisfaction rates Performed successful outreach initiatives to bring in clients and employers Successfully placed 38 clients in summer employment opportunities Managed and tracked financials to ensure budget requirements met Built strong rapport with employers and community partners which led to job placements for youth and adult clients Established action plans with clients

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Food Bank Support Staff Placement Student
      • Jan 2017 - Apr 2017

      Supported the day to day functions of the New Toronto Street and Allan Gardens food banks Registered clients and created new profiles as needed Committed to using anti-oppressive practices with low-income, marginalized populations Assisted in completing the annual “Who’s Hungry” surveys by obtained data from clients Trained volunteers on intake and registration protocols Supported the day to day functions of the New Toronto Street and Allan Gardens food banks Registered clients and created new profiles as needed Committed to using anti-oppressive practices with low-income, marginalized populations Assisted in completing the annual “Who’s Hungry” surveys by obtained data from clients Trained volunteers on intake and registration protocols

  • The Christie Clinic
    • Toronto, Canada Area
    • Interim Office Manager/Medical Administrator
      • Sep 2014 - Nov 2015

      Responsible for managing and training staff members Coordinated all outgoing referrals Liaison between staff and doctors/clinic owner Acted as front desk staff or clinical assistant when required Maintained vaccine storage facilities as per Toronto Public Health guidelines Responsible for managing and training staff members Coordinated all outgoing referrals Liaison between staff and doctors/clinic owner Acted as front desk staff or clinical assistant when required Maintained vaccine storage facilities as per Toronto Public Health guidelines

    • Clinical Assistant/Medical Receptionist
      • Jun 2013 - Sep 2014

      Performed front desk duties in large medical building serving over 52,000 patients annually Responsible for management of five family doctors, psychiatry, psychology and neurology departments Coordinated and maintained waitlists for specialists Assistant for four family practitioners Completed patient exams and triage Performed front desk duties in large medical building serving over 52,000 patients annually Responsible for management of five family doctors, psychiatry, psychology and neurology departments Coordinated and maintained waitlists for specialists Assistant for four family practitioners Completed patient exams and triage

Education

  • University of Guelph-Humber
    Bachelor of Community Services, Social Work
    2021 - 2024
  • George Brown College
    Community Worker, Community and Social Services
    2016 - 2018

Community

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