Experience

Torrent Consulting

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Regional Manager - Salesforce Health & Life Sciences

  • 2022 - Present

  Actively selling and supporting Healthcare IT implementation and managed services on the Salesforce Platform. Specializing in implementation of Salesforce Health Cloud, Marketing Cloud, Service Cloud, Pardot, Mulesoft, Tableau and Tableau CRM. Actively selling and supporting Healthcare IT implementation and managed services on the Salesforce Platform. Specializing in implementation of Salesforce Health Cloud, Marketing Cloud, Service Cloud, Pardot, Mulesoft, Tableau and Tableau CRM.



Ciberspring

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Account Executive - Salesforce Health Cloud

  • 2022 - 2022

  Actively sold and supported Healthcare IT implementation and managed services on the Salesforce Health Cloud Platform. Specialized in implementation of Salesforce Health Cloud, Marketing Cloud, Service Cloud, Pardot, Mulesoft, Tableau and Tableau CRM. Actively sold and supported Healthcare IT implementation and managed services on the Salesforce Health Cloud Platform. Specialized in implementation of Salesforce Health Cloud, Marketing Cloud, Service Cloud, Pardot, Mulesoft, Tableau and Tableau CRM.



TileFive

• United States
• Software Development
• 1 - 100 Employee

• Senior Client Success Manager

  • 2019 - 2022

  Actively communicated with prospective clients through social media, cold-calling, email, inbound and outbound sales, and other networking avenues Account Manager for new client engagement, on-boarding, training and implementation Managed contract negotiations with prospective clients, industry partners and third-party integration providers Developed CRM methodology for sales prospecting and integrated automations for inbound sales leads via HubSpot CRM software Developed client on-boarding process from initial contract signing, client on-boarding and continued client engagement post conversion Developed engagement process and client training for use of proprietary software in their business operations Designed and implemented optimized process for customer success team to resolve customer issues utilizing ZenDesk Platform Show less



Cerner Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• • 2016 - 2019

  Successfully led client conversions to company EMR and Cloud-Based Population Health Management platformProject Implementation leader of Population Health cloud-based medical software for healthcare organizations nationwideDeveloped curriculum for and led client systems trainingConsulted clients in the following performance assessments: analyzing current departmental workflows; developing future state design and improvement of workflows to meet industry best practices and solve organizational inefficiencies Led multiple events through project lifecycle, including current state review, future state review, project implementation, system integration testing events, and project go-liveFinalized project plans and obtained final approval from client executive leadershipAdvised on design, planning and implementation of Ambulatory and Population Health projectsAwarded Consulting Project Eagle Award for outstanding performance in a project implementation in 2016 Show less

• • 2013 - 2016

  Primary point of contact for assigned client projects enabling them to transition from old EHR systems to Cerner Millennium EHR software.Led discussions of and implemented solution design decisionsTailored application database to meet the unique requirements of client organizationProvided consultation on workflow design and use of proprietary softwareProvided product specific training to departmental/functional team leaders Instructed Client teams on database build toolsProvided on-site conversion supportInvestigated and resolved application problemsEscalated major application or systems issues to appropriate project team membersWorked closely with the Integration Architect to coordinate/resolve cross department design and implementation issuesCoordinated and led project team calls and managed supporting documentation throughout project lifecycle Show less



Drury University

• United States
• Higher Education
• 400 - 500 Employee

• • 2012 - 2013

  Developed class curriculum and facilitated immersive experiential education college course for students participating in the leadership track at Drury University. Course emphasized development of the individual as a leader, working as a team in challenging environments and the impacts of leadership decisions in present day and throughout history.

• • 2011 - 2013

  Developed and implemented campus recreation initiatives. Managed and mentored undergraduate student workers, instructed rock climbing and led University "Emerging Leaders" summer program. Development initiatives included: Leading the bidding process and implementation project for installation of stadium lighting for campus recreation fields. Created programming and acquired funding for official certifications that enabled students to pursue careers in their chosen professional path. Developed Partnership with local companies that are engaged the outdoors and community healthFundraising for Campus Rec outdoor camping equipment that was utilized in student trips, student access to equipment and the university outdoor clubPartnered with local bike shops to triple the size of the university bike rental program and acquire funding to open a full service on-campus bike shop offering bicycle maintenance for the student population. Show less

• • 2009 - 2013

  Provided a positive academic, community, and social atmosphere in the fraternity house andamong other fraternity chapters on campus.Maintained posted daily office hours to communicate and work closely with other Fraternity House Directors, Safety & Security, Maintenance & Custodial Services,Chapter and Council leadership, Housing, and Student Affairs. Served as a liaison between fraternity life and Student Affairs.Maintained posted evening office hours to promote and foster an open door policy within the fraternity house to all members.Oversaw house maintenance schedule for individual rooms and community spaces. Monitored and visited houses in the fraternity quad to build community relations and ensure the safety of residents and guests.Mentored and assisted council leadership to develop, implement, and promote fraternity life events, programs, and activities. Coordinated with the chapter risk management officer and social event planners on day-to-day and special event activities.Assisted chapter leadership in accurately placing residents, submitting required contracts, and maintaining acceptable housing occupancy.Mentored and worked with chapter leadership to resolve any housing safety issues. Completed Health & Safety checks before each academic break.Attended and monitored chapter social functions to ensure University and Risk Managementpolicies and procedures were in compliance by chapter members and guests.Submitted incident reports, assisted with investigations to incidents and referred at-riskstudents to the Director of Greek Life & Student Involvement or other appropriate campusoffices. Intervened as a crisis manager for house residents and guests who had emergencies. Show less



John Deere

• United States
• Machinery Manufacturing
• 700 & Above Employee

• Branch Manager

  • 2006 - 2009

  Achieved top sales of landscape lighting in Western Region of U.S. in 2007 and 2008 Achieved top profit margin of all branches in California 2008 Led branch to 2nd place in hardscape paver sales in California 2008 Directed internal staff in operations, facilitated sales to contractors, and managed accounting functions including invoicing and balancing, return on assets, banking, and cash management Led outside sales staff to develop quarterly and annual sales forecasting, new business lead generation and achieve branch/regional sales objectives Show less



Belcorp

• Colombia
• Cosmetics
• 700 & Above Employee

• Territory Manager

  • Jul 2005 - Nov 2005

  Recruited and trained sales team for multinational corporation expanding operations into U.S. market Performed cold-calling, direct marketing, and outreach to potential company representatives within assigned territory Led sales training, product education training, and coached newly recruited representatives to build and grow their own direct sales business Recruited and trained sales team for multinational corporation expanding operations into U.S. market Performed cold-calling, direct marketing, and outreach to potential company representatives within assigned territory Led sales training, product education training, and coached newly recruited representatives to build and grow their own direct sales business



Maxim Healthcare Staffing

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Senior Recruiter

  • Jan 2004 - Jul 2005

  Managed over 60 external employees on a daily basis. Responsibilities included all day-to-day operations of office; ranging from maintaining maximum placements of employees into facilities, handling of HR, and hiring new employees. Handled office financials, accounts receivable and employee payroll on a weekly basis. Sales objectives for office were achieved by developing new business through direct and in-direct selling & marketing and by developing stronger relationships with current clients at various hospitals and healthcare facilities in the San Francisco Bay area. Show less