Experience

Itho Daalderop Belgium

• Belgium
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Calculator / Internal Sales

  • Nov 2022 - Present

  - Support bij keuze warmtepomp (WPU/HPS) zowel water-water als lucht-water - Support bij ventilatie (Codumé systeem) - Calculaties warmteverlies d.m.v. snelberekeningen via quick tools - Calculaties warmteverlies d.m.v. detailberekeningen via Heatbox - Calculaties van geothermische boringen via EED - Offertes (budget/bruto/netto) - CRM Dynamics 365 - Support bij keuze warmtepomp (WPU/HPS) zowel water-water als lucht-water - Support bij ventilatie (Codumé systeem) - Calculaties warmteverlies d.m.v. snelberekeningen via quick tools - Calculaties warmteverlies d.m.v. detailberekeningen via Heatbox - Calculaties van geothermische boringen via EED - Offertes (budget/bruto/netto) - CRM Dynamics 365



Legendre Conveyors

• Belgium
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• After Sales & Project Assistant

  • May 2021 - Nov 2022

  - Spare Parts for conveyors - Project Support - Office Support - Fleet Support - Travel Support - Event Management - Invoicing - Quotations - Codex Implementation - Spare Parts for conveyors - Project Support - Office Support - Fleet Support - Travel Support - Event Management - Invoicing - Quotations - Codex Implementation



Shell

• United Kingdom
• Oil and Gas
• 700 & Above Employee

• Belgian Road Tax & Recovery Specialist

  • Feb 2016 - Dec 2020

  •EETS (European Electronic Toll Service) •Go live and implementation of the Belgian Road Tax Team (BE kilometercharge trucks + 3.5 ton) •European Focal Point BE Road Tax •Dedicated Focal Point BP’s •Mediate, negotiate, support with fines and disputes •Complaints/reimbursement support •Implementation, support E-invoicing •Fleet Management en sales support •Services on the road (SOTR) •Functional Site Owner Sharepoint •EETS (European Electronic Toll Service) •Go live and implementation of the Belgian Road Tax Team (BE kilometercharge trucks + 3.5 ton) •European Focal Point BE Road Tax •Dedicated Focal Point BP’s •Mediate, negotiate, support with fines and disputes •Complaints/reimbursement support •Implementation, support E-invoicing •Fleet Management en sales support •Services on the road (SOTR) •Functional Site Owner Sharepoint



SUEZ Belgium

• Belgium
• Environmental Services
• 100 - 200 Employee

• SAP Project Support

  • Feb 2015 - May 2015

  •SAP Go Live Implementation Waste & Recycling •End user support •SPOC (Single Point Of Contact) •Manual migration, dual maintenance •Planning, contract amendements •Update business rules •CRM •SAP Go Live Implementation Waste & Recycling •End user support •SPOC (Single Point Of Contact) •Manual migration, dual maintenance •Planning, contract amendements •Update business rules •CRM



Worldline Financial Services

• Financial Services
• 700 & Above Employee

• Creditcard Corporate Support

  • Jun 2014 - Jan 2015

  •Inbound/outbound calls, card info •Request limit increase, pin/duplicates •Copy statements, web-reporting (Visa, MC en BCC) •Card related: insurance, cancellation, applications, blocking (cardstop) •Fraude detection and disputes •Reimbursements positive balance •Inbound/outbound calls, card info •Request limit increase, pin/duplicates •Copy statements, web-reporting (Visa, MC en BCC) •Card related: insurance, cancellation, applications, blocking (cardstop) •Fraude detection and disputes •Reimbursements positive balance



OXYCURE

• Belgium
• Hospitals and Health Care
• 1 - 100 Employee

• Senior Medical Representative

  • Jan 2009 - Dec 2013

  •Introduction oxygentherapy in/at RVT, WZC, hospitals, revalidation centers and private users •Sale and rental oxygen concentrators and liquid oxygen tanks to patients on demand of doctors, specialists and/or pharmacists •Rental oxygen bottles for patients with chronic and episodic cluster headache •Sale and rental of CPAP devices for patients with sleep apnea •Saturation measurements Achievements •Pharmex Award for most innovative company in 2010 en 2011 Show less



Chubb Fire & Security Group

• United Kingdom
• Security and Investigations
• 700 & Above Employee

• Security Specialist

  • Sep 2004 - Nov 2006

  •Operator control room •Handling and encoding of diverse alarms •Fire, intrusion, sabotage, hold-up, tiger-jacking, technical and medical alarms •24/24 – 7/7 •Operator control room •Handling and encoding of diverse alarms •Fire, intrusion, sabotage, hold-up, tiger-jacking, technical and medical alarms •24/24 – 7/7



Scarlet

• Belgium
• Telecommunications
• 100 - 200 Employee

• Tiscali (Scarlet) Helpdesk Agent

  • Sep 2001 - Aug 2004

  •Operator telecom •Inbound/outbound (customer care) •Helpdesk •Operator telecom •Inbound/outbound (customer care) •Helpdesk



Proximus

• Belgium
• Telecommunications
• 700 & Above Employee

• Chief Security Officer Baron Security

  • Jun 1997 - Aug 2001

  •Chief Security Officer from a team of 20 Security Guards @ HQ Proximus Achievements •Guarding and protection of HRH King Albert II, HRE Prince Laurent, artist Mariah Carey and astronaut Dirk Frimout •Chief Security Officer from a team of 20 Security Guards @ HQ Proximus Achievements •Guarding and protection of HRH King Albert II, HRE Prince Laurent, artist Mariah Carey and astronaut Dirk Frimout