Doug Thompson, OD

Contributing Writer at OptometryStudents.com
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Contact Information
us****@****om
(386) 825-5501
Location
Overland Park, Kansas, United States, US

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LinkedIn User

Doug is an associate hired at H&R Block to handle the Professional Liability (E&O) claims program. His duties include the handling of Professional Liability claims for H&R Block at WHQ. He manages litigated cases and the negotiation of settlements as well as serving as point contact for carrier, franchisees, and field associates. Doug has acquired extensive knowledge in tax preparation, claims handling processes, and legal proceedings. He has a high work ethic, works well with other associates both inside and outside the organization and is reliable. Doug requires minimal supervision.

Joe Treccariche

Doug is a very detail-oriented person, who not only resolves issues, but gets to the heart of the problem so that the issues do not arise again.

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Credentials

  • Emerald OrthoK certification
    Bausch + Lomb
    May, 2020
    - Oct, 2024
  • Paragon Corneal Refractive Therapy
    Paragon Vision Sciences
    May, 2020
    - Oct, 2024
  • TruForm Siesta 100 Ortho-K certification
    Truform Optics
    Apr, 2020
    - Oct, 2024
  • Optics - Final Inspector Certification
    Lenscrafters
    Jun, 2012
    - Oct, 2024
  • Basic Life Support for Healthcare Providers (BLS)
    ProTrainings
    Aug, 2022
    - Oct, 2024

Experience

    • United States
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Contributing Writer
      • Jan 2020 - Present

    • United States
    • Government Administration
    • 700 & Above Employee
    • Optometry Extern
      • Jan 2022 - Apr 2022

      Treatment and management of low vision, ocular disease and chronic comorbidities. Treatment and management of low vision, ocular disease and chronic comorbidities.

    • United States
    • Hospitals and Health Care
    • Optometry Extern
      • Aug 2021 - Dec 2021

      Local private practice emphasis in family patient care, disease management and fitting contact lenses & eyewear. Local private practice emphasis in family patient care, disease management and fitting contact lenses & eyewear.

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Optometry Extern
      • May 2021 - Aug 2021

      Surgical co-management, ocular disease, comprehensive eye exams & custom contacts. Surgical co-management, ocular disease, comprehensive eye exams & custom contacts.

    • Optometry Intern
      • Jun 2020 - Apr 2021

      Perform comprehensive eye exams at various optometric clinics in underserved areas of Appalachia. Summer ‘20: Shelby Valley Clinic, Pike County, KY — Dr. Justin Chelette, Dr. Samantha Myers Fall ‘20: Professional Eye Care, Paintsville, KY — Dr. Randall Mann Spring ‘21: Martin County Comm. Health Ctr, Inez, KY — Dr. Jason Evans Perform comprehensive eye exams at various optometric clinics in underserved areas of Appalachia. Summer ‘20: Shelby Valley Clinic, Pike County, KY — Dr. Justin Chelette, Dr. Samantha Myers Fall ‘20: Professional Eye Care, Paintsville, KY — Dr. Randall Mann Spring ‘21: Martin County Comm. Health Ctr, Inez, KY — Dr. Jason Evans

    • Postgraduate Researcher
      • Jun 2019 - Jun 2020

      KYCO Summer Research Fellowship - Adaptive Optics Retinal Imaging study & Myopia Prevalence in Children consortium study: Supervised by Dr. Jesson Martin KYCO Summer Research Fellowship - Adaptive Optics Retinal Imaging study & Myopia Prevalence in Children consortium study: Supervised by Dr. Jesson Martin

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Supervisor / Optometric Assistant / Certified Lead Lab Tech
      • May 2010 - Jul 2018

      Supervise optical sales team to ensure client satisfaction and drive revenue growth. Leverage resources and our amazing team to build profitable long-term customer relationships. Conduct financial and optical audits and support the management of lens manufacturing lab to ensure standards of excellence. Also support Optometrist's clients with exam pre-testing including auto refraction, tonometry and fundus photography. Prior role: Lead Lab Technician, Optometric Assistant Supervise optical sales team to ensure client satisfaction and drive revenue growth. Leverage resources and our amazing team to build profitable long-term customer relationships. Conduct financial and optical audits and support the management of lens manufacturing lab to ensure standards of excellence. Also support Optometrist's clients with exam pre-testing including auto refraction, tonometry and fundus photography. Prior role: Lead Lab Technician, Optometric Assistant

    • United States
    • Retail
    • 700 & Above Employee
    • Senior Risk Analyst
      • Apr 2007 - May 2012

      Managed professional liability program renewals and large E&O case management for corporate and franchise matters. Collaborated with actuaries, brokers and insurance carriers for financial analysis and forecasting needs. Also managed P&C certificate of insurance program, litigation, arbitration and pre-lit negotiations. Managed large scope projects and served on various tax/insurance-related committees for risk mitigation and process improvements. Served as an officer of H&R Block's Insurance Agency. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Compliance Coordinator
      • Jan 2004 - Apr 2007

      Managed all local KC compliance matters including regulatory standards, internal audits and product enhancement projects. Facilitated project management and enhanced solutions to our agents in the field and the SEC, DOI and other regulatory agencies. Handled escalated claims management and Third party vendors. Prior role: Reinsurance Administrator Managed all local KC compliance matters including regulatory standards, internal audits and product enhancement projects. Facilitated project management and enhanced solutions to our agents in the field and the SEC, DOI and other regulatory agencies. Handled escalated claims management and Third party vendors. Prior role: Reinsurance Administrator

Education

  • University of Pikeville, Kentucky College of Optometry
    Doctorate of Optometry, Optometry
    2018 - 2022
  • Metropolitan Community College-Business & Technology
    Pre-Optometry Studies
    2015 - 2017
  • University of Kansas
    Bachelor of Science, Business Communications, Journalism
    1997 - 2001

Community

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