Experience

Spero Financial

• United States
• Financial Services
• 1 - 100 Employee

• System Administrator

  • Sep 2019 - Present

  • Install, maintain, and upgrade IT infrastructure, which encompasses hardware, servers, and virtualization, using a VMware environment. • Maintain security patches and updates on Windows and Linux environments, as well as security auditing for vulnerabilities. • Ensure proper backups are being performed on overall financial infrastructure via Veeam, NetAPP, PureSan, and cloud storage technologies. • Build and maintain internal technical documentation, manuals and IT policies. • Back-up Network Administrator. • Work on multiple company projects. Show less



Standex International

• United States
• Manufacturing
• 100 - 200 Employee

• System Administrator

  • Sep 2017 - Sep 2019

  • Providing daily support of all infrastructure, managing overall up time, and system availability. • Administers user account/services such as Active Directory, Mimecast, vCenter, VoIP services, Microsoft O365, internet access, and security permissions. • Install, upgrade, monitor and troubleshoot issues with networks, including client computers, phone systems, mobile phones, VoIP, wireless systems, network printers. • Works on multiple projects and tasks both individually and in a project team environment. • Maintain and manage ERP servers. (Vantage and Epicor) • Assist on migration of O365, File server, and domains. • On-call on 24/7. Show less



Computacenter

• United Kingdom
• Information Technology & Services
• 700 & Above Employee

• LNS- Network Services (BMW Group)

  • Jun 2017 - Sep 2017

  Expand and upgrade BMW plant IT infrastructure. • Install and configure switches, servers, firewalls, and APs in data centers and remote closets. • Upgrade existing Ethernet connections to Fiber. • Troubleshoot various equipment from switches, servers, firewalls, access points. • Monitor potential issues that might arise and come up with prevention action plans. • Manage and update inventory through CMDB, process RMAs and ensure redundancy in UPC. Expand and upgrade BMW plant IT infrastructure. • Install and configure switches, servers, firewalls, and APs in data centers and remote closets. • Upgrade existing Ethernet connections to Fiber. • Troubleshoot various equipment from switches, servers, firewalls, access points. • Monitor potential issues that might arise and come up with prevention action plans. • Manage and update inventory through CMDB, process RMAs and ensure redundancy in UPC.



Windstream

• United States
• Telecommunications
• 700 & Above Employee

• Network Analyst

  • Aug 2014 - Mar 2017

  • Serve as the primary image for Windstream through direct interaction with business customers and field technicians. • Resolve end­user problems in a quick and efficient manner to meet company SLAs. • Provide support in network issue debugging and network traffic analysis • Analyze products and potential optimizations to maintain and grow future customer base • Conform to different, changing work schedules based on company demand • Use my knowledge of data networking and experience with ATM, ADSL, and IP networks to provide the most effective solution and recommendation to the end­user • Monitor potential issues that might arise and come up with prevention action plans • Experience with Adtrans, Calix, Litespan, Nortel, Cisco, Redback, and Alcatel Lucent. DSLAMS,Switches and BRAS configurations. Show less



USC Upstate

• United States
• Higher Education
• 200 - 300 Employee

• IT Technician

  • Oct 2012 - Jan 2014

  •Customer service help investigate, troubleshoot, and resolve end-user problems. •Computer repair: Hardware, Software, Wireless troubleshooting. •Programming: Batch scripts, Visual Basic Scripts, Java Programming. •Virtual Machines: Cloud computing, Hardware installation, Migrated system to Office 365. •Networking: Cisco Routers installation, User wireless/hardware connectivity troubleshooting. VoIP •Active Directory: Managed college-wide user accounts through the active directory •SharePoint: Ticket logging system to meet SLAs. Show less



Timberland, a VF Company

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2010 - Oct 2012

  • Provide friendly and informative service to customers with a working knowledge of the entire inventory. • Ability dissect problems or inquiring customers by asking questions to help diagnose issues and make recommendations. • Manage cash register, process sales and credit cards. • Maintain an accurate account of the inventory and make sure that products are always prominently displayed on shelf and that shelves are always stocked. • Provide friendly and informative service to customers with a working knowledge of the entire inventory. • Ability dissect problems or inquiring customers by asking questions to help diagnose issues and make recommendations. • Manage cash register, process sales and credit cards. • Maintain an accurate account of the inventory and make sure that products are always prominently displayed on shelf and that shelves are always stocked.