Katie Damp Klossner, CNP

Director of Marketing & Membership at Massachusetts Health Data Consortium
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Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area
Languages
  • Spanish Limited working proficiency

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I wholeheartedly recommend Katie for any and all professional pursuits. Her organization, attention to detail, and sharp wit boost the productivity of any team. Best of all, her personality is absolutely radiant. I had the pleasure of working alongside Katie, and I never once felt like a meeting with her should have been an email. When a project is falling apart, Katie prioritizes with a clear perspective and pulls the team back together for another go. She's inspiring and truly one of the most genuine humans I've ever met. Her mind for creative marketing mixed with her warmth and humor would amplify any organization's mission.

Jordan Crawford, MPH, CHES

Katie joined our team shortly after I did and quickly dove into this new role at our department. As a coworker, Katie has mentored me in my early career stages and has always encouraged me to push for more. She's been a detailed eye to look over things when I needed it and made sure that I involved myself in many different technical areas required for my position. With her experience in marketing, communications, and management, Katie has taught me about how to be a better event manager. In her larger role (outside of an ad hoc mentor for me), Katie helped to launch and run numerous conferences, seminars, and workshops; exponentially built our audience and communication channels; streamlined work processes; and brought some more fun into the department with a weekly newsletter including a 'Friday Funny.' All in all, Katie has the experience, knowledge, and drive to see a new or existing project and to also take her wherever she wants to go. She will be missed!

JD Ainsworth

Katie is a first class communicator. She has a clear sense of crafting a brands message to resonate with different audiences. During the time I worked with Katie she was instrumental in updating the ACCORDS communication strategy and bringing the way we communicated internally and externally to new heights. She helped us to gain a national presences through her innovative way of communicating and introduced to new mediums we had not previously been using (LinkedIn, Twitter) helping us to get our message out. These skills along with her outstanding interpersonal skills and positive personality are truly an asset.

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Credentials

  • HubSpot Marketing Software
    HubSpot Academy
    Aug, 2022
    - Nov, 2024
  • Certified Nonprofit Professional
    Nonprofit Leadership Alliance

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Director of Marketing & Membership
      • May 2022 - Present

      Develop, implement, and oversee the organization’s marketing, communications, and membership strategies. Currently managing the redesign of new website, new digital marketing efforts (including new social media platforms and email marketing system), new membership/sponsorship levels/structure, and integration of a new CRM. Manage educational event planning, production, and promotion, along with go-to-market sales campaigns for service/product lines. Develop, implement, and oversee the organization’s marketing, communications, and membership strategies. Currently managing the redesign of new website, new digital marketing efforts (including new social media platforms and email marketing system), new membership/sponsorship levels/structure, and integration of a new CRM. Manage educational event planning, production, and promotion, along with go-to-market sales campaigns for service/product lines.

    • United States
    • Public Relations and Communications Services
    • Owner/Consultant
      • Jan 2017 - Present

      Support nonprofit and for-profit organizations with various marketing and communications needs, including marketing strategy, presentations, writing, training, and detailed hands-on tasks (i.e. newsletters, press releases, social media management, emails, etc.). Support nonprofit and for-profit organizations with various marketing and communications needs, including marketing strategy, presentations, writing, training, and detailed hands-on tasks (i.e. newsletters, press releases, social media management, emails, etc.).

    • United States
    • Research Services
    • 1 - 100 Employee
    • Communications Director - ACCORDS
      • Feb 2020 - May 2022

      Oversaw all communications and marketing efforts for ACCORDS (Adult and Child Consortium for Health Outcomes Research and Delivery Science), located in the School of Medicine on the CU-Anschutz campus. Developed and implemented internal and external communication strategies to keep employees in all mission areas informed, engaged, and helped foster collaboration, along with external communication strategies to reach preceptors, alumni, medical students, the broader Anschutz campus and the University, as well as other similar departments across the country. Overall responsibility for brand management and identity. Measured results and reported regularly on the effectiveness of communications. Show less

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Director of Communications
      • May 2019 - Feb 2020

      Worked closely with the Superintendent and Board of Education to oversee all marketing, internal and external communications, and media relations. Developed and executed a strategic communications plan that aligned with district’s mission and goals. Ensured all communications were timely, transparent, proactive, and easy to understand. Planned and managed budget for advertising (digital and traditional), creative, and public relations. Developed, implemented, and maintained crisis communication plans for the district and schools. Created and maintained relevant content on the district website, social media, along with all collateral. Show less

    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Marketing & Communications Executive (Corporate Manager)
      • Jan 2018 - Apr 2019

      Created, implemented, and managed communications and marketing activities for 40 different senior communities across the U.S., which ultimately resulted in lead generation and cultivation, along with brand awareness and consistent/successful messaging. * Composed and/or coordinated various internal and external communications * Strategized tactics and marketing activities * Managed creative, print, and mailing processes via vendors * Oversaw and implemented digital marketing efforts * Developed marketing collateral and advertisements * Managed and hired freelancers, designers, and various vendors * Managed THSC website and THSC intranet * Managed artwork or branded promotional products and collateral * Managed, created, and/or delivered various marketing requests/needs from senior communities and corporate departments Show less

    • Spain
    • E-Learning Providers
    • 200 - 300 Employee
    • Director of Marketing & Communications (for North America & Australia)
      • Jan 2015 - Oct 2017

      Worked closely with COO and Director of Sales to execute campaigns and initiatives to meet and exceed revenue goals for defined SaaS eBook resources. * Managed the marketing activities for all ODILO product lines, from initial product information creation through all aspects of marketing campaign development and execution * Responsible for all U.S. public relations and messaging, branding/design, and strategic marketing plans * Collaborated on sales strategies, produced a variety of sales collateral, and coordinated company RFPs * Provided staff/customer training and direct customer marketing support * Planned and managed all trade shows and exhibits * Created and implemented new digital marketing strategies, including all social media. Show less

    • United States
    • E-Learning Providers
    • 100 - 200 Employee
    • Academic/K12 Library Marketing Manager
      • Jan 2014 - Dec 2014

      Developed and managed all marketing activities, including digital marketing, print, publicity, social media, special events/webinars, customer and partner relations for the higher education and K12 markets. • Created and implemented annual marketing plans focused on new business and customer retention, via outbound and inbound strategies. • Worked closely with sales, product development, linguists, and educational professionals, especially on sales proposals/RFPs. • Discovered new growth and potential in higher education markets. • Researched and presented on education, library, language and cultural trends, as they relate to higher education and K12 learning opportunities. • Copy creation, proofreading, editing, along with some design work. • Worked closely with customers, culture and language professionals, teachers and faculty to better understand their needs for education and/or technology solutions. • Developed and managed the new Mango Market, an online system which allows customers to customize and order a variety of promotional needs, for their marketing success. [See it at https://www.promotemango.com/home/catalog] • Nominated for Positive Attitude, Entrepreneurial Spirit, and Innovation 'Core Value' coins (November 2014). Show less

    • United States
    • E-Learning Providers
    • 700 & Above Employee
    • Various Marketing Roles
      • Mar 2011 - Sep 2013

      * Market Strategist (March 2011 – May 2012) Worked closely with sales, publishing, training, and product development, to assure attainment of revenue, alignment of strategic goals, while advocating for public library customers and end-users. * Market Development Manager (May 2012-June 2013) Collaborated with brand management and all sales teams (academic, special/government, K12/school, public libraries) to train, position, and present on products, both to internal and external customers and stakeholders. * Marketing Manager (June-Sept 2013) Created and managed numerous go-to-market strategic campaigns. * Developed and executed multiple special projects and service packages, including “Library Gateway,” the “Gale Ambassador Program,” and “ProMo,” Gale’s online marketing system for customers. Show less

    • United States
    • Libraries
    • 200 - 300 Employee
    • Community Relations Manager
      • Jan 2000 - Jan 2011

      Developed, oversaw, and managed all marketing (print and digital), communications, programming, outreach, fundraising, media relations, and community relations for the fourth largest library district in Colorado. Duties included: • Managed all budgets within the Community Relations department and the Douglas County Library Foundation. • Hired, trained, supervised, and evaluated Community Relations staff, along with hundreds of event volunteers. • Maintained high public awareness and visibility among Douglas County residents and library constituents. Represented library district at local, state, and national levels. • Presented regularly to board, staff, and other key stakeholders or influencers in the community. • Facilitated internal and community meetings, including focus groups, brainstorming sessions, and conducted large-scale surveys. • Developed and maintained community partnerships and sponsorships. Coordinated, led, and/or assisted with fundraising and grant writing. • Developed and oversaw social networking procedures and tools; engaging the public in a variety of innovative ways. • Presented and trained library staff on various organizational topics and issues. • Developed, implemented, and/or oversaw an annual calendar of events, including district-wide programming and community festivals. • Created and produced the first annual large author event. • Created, produced, and/or directed Page to Stage, an annual children’s theatre tour to area elementary schools. • Created and produced the annual county-wide Shakespeare Festival. Show less

    • Vocal & Presentation Coach
      • 1993 - Jan 2011

      Whether training large groups of hesitant speakers, or working one-on-one with corporate executives, I taught participants how to protect and project their voice and body, to ensure for a confident and engaging presentation every time. Whether training large groups of hesitant speakers, or working one-on-one with corporate executives, I taught participants how to protect and project their voice and body, to ensure for a confident and engaging presentation every time.

  • Castle Rock Players
    • Castle Rock, CO
    • Founding Artistic Director
      • Aug 1997 - Jun 2001

      Responsible for all artistic and administrative leadership of new 501(c)3 nonprofit, local theatre company, which was officially incorporated in 1998. Managed all budgets, public relations, board relations, marketing, educational programming, fundraising, hiring and producing an annual season which consisted of a family musical, summer youth production, fall adult show, fundraising murder-mystery gala, and theatre day camps. Responsible for all artistic and administrative leadership of new 501(c)3 nonprofit, local theatre company, which was officially incorporated in 1998. Managed all budgets, public relations, board relations, marketing, educational programming, fundraising, hiring and producing an annual season which consisted of a family musical, summer youth production, fall adult show, fundraising murder-mystery gala, and theatre day camps.

    • Higher Education
    • 700 & Above Employee
    • Theatre Program Director
      • Aug 1995 - Jan 2000

      Managed and supervised the Academic Theatre Program. Taught 4 classes per semester, directed shows, and counseled students. Created first Theatre minor, directed first all student theatrical production, created student drama club, and increased attendance in theatre classes by 83% within 3 years. Worked closely with regional/professional theatre company housed at college - Theatreworks. Continued to work as a guest artist with Theatreworks after leaving college (directing/acting). Managed and supervised the Academic Theatre Program. Taught 4 classes per semester, directed shows, and counseled students. Created first Theatre minor, directed first all student theatrical production, created student drama club, and increased attendance in theatre classes by 83% within 3 years. Worked closely with regional/professional theatre company housed at college - Theatreworks. Continued to work as a guest artist with Theatreworks after leaving college (directing/acting).

    • United States
    • Higher Education
    • 700 & Above Employee
    • Instructor and Counselor in Prisons
      • Aug 1993 - May 1995

      For the Inmate College Education Program: * College & Career Counselor (advising, financial aid, etc.) * Adjunct Theatre Instructor (teaching theatre classes to inmates in both the state and federal prisons) For the Inmate College Education Program: * College & Career Counselor (advising, financial aid, etc.) * Adjunct Theatre Instructor (teaching theatre classes to inmates in both the state and federal prisons)

    • United States
    • Higher Education
    • 700 & Above Employee
    • Theatre Instructor/Guest Director
      • Aug 1992 - May 1995

      Taught theatre classes. Developed festivals at the end of semesters to showcase work of theatre classes and majors. Taught theatre classes. Developed festivals at the end of semesters to showcase work of theatre classes and majors.

Education

  • University of Colorado Denver School of Public Affairs
    Master of Public Administration - MPA
  • West Virginia University
    Master of Fine Arts - MFA
  • State University of New York College at Potsdam
    Bachelor of Arts - BA

Community

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