Experience

John Lyon School

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• Administrative Assistant

  • Nov 2019 - Present

  • Provided professional and efficient administrative support as a member of the School’s Central Administrative Team (CAT) • Performed routine administration as directed by the Business Administration Manager, such as taking minutes, filing, scanning, photocopying, registration, absence recording, parent contact, pupil record filing and upkeep • Utilized appropriate software packages and data systems including, but not limited to, the School’s Management Information System (MIS) (iSams), Word, Excel, Outlook, Publisher and PowerPoint to produce a range of correspondence, newsletters and reports, research and analysis, as appropriate • Process day to day correspondence in an efficient manner, drafting responses where appropriate and ensuring that priorities are dealt with swiftly • Provide a warm and welcoming reception service including greeting visitors, issuing passes (in line with School policy and safeguarding procedures), answering phone, directing calls and taking messages, retrieve and action voicemail and manage the enquiries inbox • Attended and assisted with events such as Open Days, Sixth Form Open Evenings, School-in-Action visits, new parent and boy induction, prospective parent information events and entrance examinations. Show less



Hero of Maida

• Waitress/Hostess

  • Oct 2019 - Mar 2020

  • Providing excellent wait service to ensure satisfaction to all patrons. • Taking customer orders and delivering food and beverages. • Making menu recommendations, answering questions, and sharing additional information with restaurant patrons. • Assist a team by greeting, seating, and thanking customers. • Communicate with kitchen staff directly and via computers. • Cleaned tables, removed dirty dishes, and replaced table linens. • Replenished clean linens, glassware, silverware, and dishes. • Cleaned and polished furniture, shelves, walls, and equipment. • Stocked refrigerators with bottled beer and wines. Show less



Gwinnett County Public Schools

• Primary and Secondary Education
• 700 & Above Employee

• Front Office Administrator

  • Jul 2017 - Nov 2019

  Perform general departmental overview and administrative duties. Handling all incoming inquiries via phone, email, and face-to-face. Take and transcribe dictation of various types including, but not limited to, letters, memos, reports, and minutes of meetings. Maintain an accurate schedule of activities for the Executive Director of Academic Support and Executive Director of School Operations and Support. Arrange, coordinate, and schedule time and details for travel, conferences, and other meetings within the departments. Assist with the arrangement and execution of student excursions and activities General clerical duties to maintain an effective and efficiently run office. Arrange and promote events to the student body. Apply software and technology appropriately to produce quality documents and materials. Organize and efficiently maintain all files and records within all departments. Maintain and manage social media presence for the institution via all online channels. Plan and deliver, both material and in person, assistance with student orientation. Monitor materials produced to ensure accuracy, timeliness, and conformity to division and department standards. Process student credentials and distribute student ID cards. Communicate with all parties in a businesslike, courteous, and efficient manner. Represent the institution professionally in all aspects of communication. Help cultivate a responsive and customer-centered climate. Seek ways to be responsive to the needs of all students and family members. Show less



Jydes Family Clinic

• United States
• Mental Health Care
• 1 - 100 Employee

• Administrative Assistant

  • Sep 2015 - Nov 2016

  •Schedules, cancels, and confirms appointments face-to-face and on the telephone for the Psychiatrists, Advanced Registered Nurse Practitioners (ARNP) and Clinicians. •Checks in all individuals at the front desk and directs them to the appropriate clinical staff to ensure schedule is followed. Verifies address and phone number of all individuals served at time of check in. •Collects fees, writes receipts and records cash receipts. •Completes financial duties including verification of insurance on initial visits for new patients and regular visits for existing patients. Instructs patients on pay scales or fees. •Ensures current Indigent Drug Program (IDP) eligibility and stamps individuals deemed appropriate. •Makes requests for interpreters as needed •Receive and processes medical records requests and prior authorizations •Verify insurance to ensure an accurate co-pay is collected upon check-in •Maintain up to date patient charts by filing most recent medical review Show less



INNERFACE Architectural Signage, Inc

• United States
• Architecture and Planning
• 1 - 100 Employee

• Marketing Coordinator

  • Jul 2014 - Mar 2015

  •Maintained current and relevant promotional materials ready for distribution in coordination with graphics department; inventoried stock; placed and verified receipts of orders •Researched and provided sales staff with up-to-date market trends and new product information •Received and prioritized detailed customer services requests •Managed trade show logistics: identified new markets, assembled booths, and coordinated trade show requirements; established contacts; developed schedules and assignments; executed freight and shipping, handling pick-ups and Bill Of Lading. •Analyzed current and prospective client needs; created, edited, and delivered customized marketing materials to established and potential clients •Promoted products and services through public relations initiatives; compiled packets of literature specifically catered to meet client’s needs including case studies and brochures casing a specific sector of the products and services Innerface offered •Assisted team members with day-to-day marketing tasks, projects and activities as requested, such as compiling and binding product specification books and prices lists and distributed them to prospective client •Produced clear and concise written correspondence in the form of letters and emails Show less



Encompass International Network LLC

• Assistant to Director of Operations

  • Aug 2013 - Dec 2013

  •Authored presentations for senior managements use in promotional campaigns •Organized marketing research and advertisings •Developed, reviewed and edited naming rights contracts •Solicited sponsorship requests for 2014 U.S. Golf Amateur Open •Executed administrative activities •Created and modified documents •Managed travel arrangements and staff calendars •Arranged power-point presentations for project proposals •Authored presentations for senior managements use in promotional campaigns •Organized marketing research and advertisings •Developed, reviewed and edited naming rights contracts •Solicited sponsorship requests for 2014 U.S. Golf Amateur Open •Executed administrative activities •Created and modified documents •Managed travel arrangements and staff calendars •Arranged power-point presentations for project proposals



GWINNETT SOCCER ASSOCIATION INC

• United States
• Spectator Sports
• 1 - 100 Employee

• Operations Assistant

  • Jun 2013 - Aug 2013

  •Developed and implemented marketing campaign strategies •Facilitated and monitored game day operations •Supported with turf management and field scheduling •Assisted coaching, equipment upkeep, and data entry •Developed and implemented marketing campaign strategies •Facilitated and monitored game day operations •Supported with turf management and field scheduling •Assisted coaching, equipment upkeep, and data entry



Infinite Energy Arena

• United States
• Entertainment

• Event Planner (Internship)

  • Jan 2013 - May 2013

  •Coordinated Women’s SEC tournament •Organized event security/game day credentials •Developed and executed startup of community outreach program in Gwinnett County •Executed administrative activities •Coordinated Women’s SEC tournament •Organized event security/game day credentials •Developed and executed startup of community outreach program in Gwinnett County •Executed administrative activities



AFC Berlin Adler e.V., Berlin, Germany

• Assistant Manager (undergraduate fellowship)

  • May 2011 - Sep 2011

  •Provided administrative support to coaches and managerial staff •Executed administrative duties •Organized training sessions, meetings and other sports related events •Assisted management with budgeting and marketing promotions •Provided administrative support to coaches and managerial staff •Executed administrative duties •Organized training sessions, meetings and other sports related events •Assisted management with budgeting and marketing promotions



The Georgia Institute of Technology Athletic Hospitality

• Athletic Event Hostess

  • Sep 2010 - Nov 2010

  •Initial point of contact for VIP and suite members attending athletic events •Greeted members and ensured they have proper identification for admittance •Guaranteed guest suites had proper food, beverages and amenities •Serviced special guest requests/problems •Initial point of contact for VIP and suite members attending athletic events •Greeted members and ensured they have proper identification for admittance •Guaranteed guest suites had proper food, beverages and amenities •Serviced special guest requests/problems