MJ Lema

Network and Systems Supervisor at ALUM ROCK UNION ELEM SCHOOL DISTRICT
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Contact Information
us****@****om
(386) 825-5501
Location
Morgan Hill, California, United States, US

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5.0

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Jim Gallagher, CISSP

I had the privilege of having MJ selected as my team's summer intern. He quickly absorbed the skills necessary to not only be a critical component to the Infrastructure Team's success, but also a sought after technician for other departments. His ability to communicate technical issues to end users is quite impressive, only shadowed by his diligence in resolving the issue. I would not only recommend MJ, but I would, in a heartbeat, hire him on as a permanent engineer on any team I managed given the situation.

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Experience

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Network and Systems Supervisor
      • Mar 2023 - Present

    • United States
    • Education Administration Programs
    • 100 - 200 Employee
    • Information Technology Supervisor
      • Dec 2018 - Present

      - Managed a team of 8 Technicians and oversaw daily operation of the IT Department - Handled Technology Purchasing requests for all sites - Worked alongside various departments and vendors to complete district projects - Education based software administration including; Destiny, Google Education, Aeries SIS, Clever, and Go Guardian. -Managed Auto Attendants, Voicemail and phones in Cisco Call Manager and Cisco Unity Connection -Managed AP Wireless systems -Basic routing and switching for school sites -Network Topology Diagrams -PC and Chromebook repair Show less

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Software QA Engineer
      • Jan 2018 - Oct 2018

      - Tested Apple Device integration with CarPlay enabled vehicles (Wired and Wireless) - Wrote test plans and other QA related documentation- Worked within development deadlines

    • Technical Specialist
      • Nov 2015 - Jan 2018

      - Scheduling for Genius Bar team - Coordinated meetings and trainings for Genius Bar staff - Mac and iPhone repair

    • United States
    • Computer Hardware
    • 300 - 400 Employee
    • Desktop Engineer
      • 2013 - 2014

      A seasoned Jr Desktop Engineer providing support enterprise wide for over 500 users. Strengths include: • Effective Communication Skills • Project management • Customer service • Requirements gathering • Technical troubleshooting PC Support Intern, IT • Desktop support maintaining PC’s, laptops, mobile devices for day to day operations • Developed and deployed centralized corporate PC Images • Architected and implemented custom built PC’s for global corporate trade shows • Facilitated IT on-boarding tasks for all new employees • Responsible for managing peripheral components inventory and storage such as monitors, keyboards, printers and copiers • Repair of our multi-function printers. Calling in and coordinating service for any printer issues TECHNICAL SKILLS • Experience with Windows 7, Windows 8.1, Mac, Linux, iOS and Android Show less

Education

  • The Master's University
    Computer Science
    2014 - 2016
  • Vine Academy
    High School Diploma

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