Shawn D.
IT Technician - Curriculum Services at Brigham Young University - Hawaii- Claim this Profile
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English Native or bilingual proficiency
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Fijian Full professional proficiency
Topline Score
Bio
Credentials
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AWS Academy Graduate - AWS Academy Cloud Architecting
Amazon Web Services (AWS)Oct, 2022- Oct, 2024 -
AWS Academy Graduate - AWS Academy Cloud Foundations
Amazon Web Services (AWS)Oct, 2022- Oct, 2024
Experience
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Brigham Young University–Hawaii
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United States
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Higher Education
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700 & Above Employee
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IT Technician - Curriculum Services
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Jan 2022 - Present
Utilize basic IT knowledge to analyze, design, program, debug, test, modify, and write documentation and procedures for installation and maintenance of technology-related products, Internet applications, or information support systems. Handle routine issues or issues of a limited scope. Primary Responsibilities: Assist in the installation, modification, minor repairs to personal computer hardware, and technical support and training on software systems. Provide support, technical assistance, and/or training to end-users on personal computer hardware and software. Complete assigned software and network development tasks. Work with project team to ensure product specifications address the customer business requirements. Assist with the installation of IT hardware and software and provides user training and problem-solving expertise as requested. Show less
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Polynesian Cultural Center
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United States
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Leisure, Travel & Tourism
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700 & Above Employee
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Canoe Guide
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Jun 2019 - Mar 2020
Greet guests at work place. Ensure safety of guests before, during and after entertainment. Operate a 30-seat canoe up to full capacity and be able to push it to and from each starting point. Give an entertaining tour for about 15 minutes or longer. Have sufficient knowledge of the PCC and its history, each of the Polynesian Islands and their cultures, and be able to share it clearly with the guests. Greet guests at work place. Ensure safety of guests before, during and after entertainment. Operate a 30-seat canoe up to full capacity and be able to push it to and from each starting point. Give an entertaining tour for about 15 minutes or longer. Have sufficient knowledge of the PCC and its history, each of the Polynesian Islands and their cultures, and be able to share it clearly with the guests.
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Varsity Facility Services
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United States
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Facilities Services
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100 - 200 Employee
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Operations Lead/Cleaner
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Mar 2018 - Feb 2019
Supervise a team of cleaners assigned to a building. Demonstrate effective leadership to assist team and ensure everyone remains on task. Ensure all daily, weekly, and monthly tasks assigned by the client are completed. Inspect cleaning equipment daily and restock all supplies for the team as needed. Secure all doors and windows before leaving each night. Supervise a team of cleaners assigned to a building. Demonstrate effective leadership to assist team and ensure everyone remains on task. Ensure all daily, weekly, and monthly tasks assigned by the client are completed. Inspect cleaning equipment daily and restock all supplies for the team as needed. Secure all doors and windows before leaving each night.
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Linden Academia & Car Rental
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Tamuning, Guam
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Tutor and Car Rental Lot Supervisor
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Aug 2016 - Jan 2018
Assist with after school program to help middle school to high school age students. Tutor in Math and English. Supervise night returns of rented cars. Demonstrate excellent customer service in a kind, welcoming manner with each client. Ensure all cars are returned on time and any damages are reported and dealt with appropriately. Assign employees to provide transportation for clients back to their hotel or other destination. Manage and update log book of keys for each rental car on the premises. Count money in cash box to ensure everything is accounted for and matches daily records. Secure all doors and windows at closing time before end of shift. Show less
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Boy Scouts of America
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United States
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Civic and Social Organizations
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700 & Above Employee
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Boy Scout/Volunteer
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Mar 2006 - Mar 2012
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Education
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Brigham Young University - Hawaii
Bachelor of Science - BS, Information Technology