Experience

Tradewinds Freight Forwarding

• United States
• Truck Transportation
• 1 - 100 Employee

• Ocean Reefer Export Freight Forwarder

  • Jan 2022 - Present

  Burien, Washington, United States Position includes all the Export Doc Specialist duties, expanded to include: o Making and amending reefer bookings across multiple steamship lines o Managing customer expectations against highly volatile shipping schedules, and providing service and shipping options accordingly o Fulfilling AES and shipping instructions requirements for multiple shippers, utilizing an array of carriers, to spec for multiple countries, meeting multiple deadlines every week o Building, updating, and… Show more Position includes all the Export Doc Specialist duties, expanded to include: o Making and amending reefer bookings across multiple steamship lines o Managing customer expectations against highly volatile shipping schedules, and providing service and shipping options accordingly o Fulfilling AES and shipping instructions requirements for multiple shippers, utilizing an array of carriers, to spec for multiple countries, meeting multiple deadlines every week o Building, updating, and maintaining digital shipment management platform (Clickup) both for internal and B2B usage

• Documentation Specialist

  • Feb 2018 - Present

  Burien, WA o Proofing, correcting, approving, and printing ocean bills of lading/sea waybills o Creating custom invoices, packing lists, certificates of origin, letters of credit, and other ocean export documentation via Microsoft Excel, Word, and Adobe Acrobat to precise customer delineation o Initiating and approving bank draft letters, insurance forms, prior notices, and other web-form documents o Assisting in other tasks as needed, including fielding incoming phone calls, invoicing… Show more o Proofing, correcting, approving, and printing ocean bills of lading/sea waybills o Creating custom invoices, packing lists, certificates of origin, letters of credit, and other ocean export documentation via Microsoft Excel, Word, and Adobe Acrobat to precise customer delineation o Initiating and approving bank draft letters, insurance forms, prior notices, and other web-form documents o Assisting in other tasks as needed, including fielding incoming phone calls, invoicing customers, managing incoming and outgoing mail, sorting, filing, copying, and scanning



Yusen Logistics (Americas) Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Logistics Operations

  • May 2017 - Jan 2018

  o Coordinating rail, dray, and customer needs through TMS systems, email, web, and phone to ensure timely delivery of goods and thorough communication every step of the way o Managing large quantities of equipment, including customer pools, to minimize absorbed per diem and storage costs o Exercising personal judgement to resolve issues related to rail delay, complex customer expectations, extreme weather patterns, draymen failure, and other unforeseen hurdles in a swift and professional… Show more o Coordinating rail, dray, and customer needs through TMS systems, email, web, and phone to ensure timely delivery of goods and thorough communication every step of the way o Managing large quantities of equipment, including customer pools, to minimize absorbed per diem and storage costs o Exercising personal judgement to resolve issues related to rail delay, complex customer expectations, extreme weather patterns, draymen failure, and other unforeseen hurdles in a swift and professional manner o Resolving rate discrepancies with carriers, bolstering carrier relations, and responding to returned pre-notes in a prompt manner o Delivering cradle-to-grave service by following through with backup paperwork, various accounting measures, load close-outs, releasing of held invoices, clearing accessorials, etc. Show less



University of Alaska Anchorage

• United States
• Higher Education
• 700 & Above Employee

• Cashier

  • Aug 2016 - May 2017

  Anchorage, Alaska Area o Collected, documented, and reconciled monetary transactions with minimal-to-no supervision o Responded professionally to calls and inquiries on university conference phone and in person



Yusen Logistics (Americas) Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Intern

  • May 2016 - Aug 2016

  Greater Seattle Area o Confirmed daily proper load dates and times with associated dray carriers o Performed system updates to ensure accuracy on load notes, pricing, and accessorial o Executed proper load pricing, tracking, and termination with minimum supervision o Fulfilled additional paperwork requirements via customer documentation requests and scanning



Museum of Flight

• Retail Team Member

  • May 2015 - Aug 2015

  Seattle WA Mostly your basic part-time seasonal retail job. A basic job description: o Interacted with clientele from all over the world to assist them with product questions, transactions, and other inquiries o Maintained proper levels of inventory, orderliness, and cleanliness on both indoor and outdoor store floor o Performed cashiering duties, including making sales, counting out the till, and closing out the safe at the end of the night o Partook in break-down of outdoor store location in… Show more Mostly your basic part-time seasonal retail job. A basic job description: o Interacted with clientele from all over the world to assist them with product questions, transactions, and other inquiries o Maintained proper levels of inventory, orderliness, and cleanliness on both indoor and outdoor store floor o Performed cashiering duties, including making sales, counting out the till, and closing out the safe at the end of the night o Partook in break-down of outdoor store location in the Aviation Pavilion Show less



University of Alaska Anchorage

• United States
• Higher Education
• 700 & Above Employee

• Hospitality Assistant

  • Apr 2015 - Aug 2015

  Anchorage, Alaska o Collected, documented, and reconciled monetary transactions with minimal-to-no supervision o Demonstrated exemplary customer service to guests from across the globe o Responded professionally to calls and inquiries on university conference phone and in person o Maintained solid record-keeping of all relevant guest activities, work orders, and payments o Fulfilled various housekeeping functions as needed to maintain professional presence at the desk o Successfully implemented… Show more o Collected, documented, and reconciled monetary transactions with minimal-to-no supervision o Demonstrated exemplary customer service to guests from across the globe o Responded professionally to calls and inquiries on university conference phone and in person o Maintained solid record-keeping of all relevant guest activities, work orders, and payments o Fulfilled various housekeeping functions as needed to maintain professional presence at the desk o Successfully implemented skills with new computer programs: Conference Programmer and Persona Show less



BELFOR Property Restoration

• United States
• Construction
• 700 & Above Employee

• Summer Intern

  • Jun 2014 - Sep 2014

  Greater Seattle Area We were taught: o The basics of Project Management from the Restoration and Reconstruction angles o The basics of Construction Management, which involves field integration and communication, health and safety issues, and how we bring project from production to completion o Belfor-style Marketing o An understanding of the Accounting functions, timelines, deadlines, and how data is processed through the Belfor office and back to the corporate accounting office Various Projects… Show more We were taught: o The basics of Project Management from the Restoration and Reconstruction angles o The basics of Construction Management, which involves field integration and communication, health and safety issues, and how we bring project from production to completion o Belfor-style Marketing o An understanding of the Accounting functions, timelines, deadlines, and how data is processed through the Belfor office and back to the corporate accounting office Various Projects we worked on include: o Job shadowing various white collar personnel to accumulate a profile of different positions in the company and a web as to how they all work together o Market Research reports of a number of Belfor’s largest competitors, focused on their methodology of marketing, to better understand Belfor’s place in the Market and how Belfor’s marketing strategies measure up to the competition o Estimating/Budgeting/Scheduling alongside various Project Managers; mostly by producing billings, helping with invoices, correcting job documentation, producing final reports; etc o Assessing job sites (providing measurements, doing take-offs, calculating prices and sq footages) o Active field research of material pricing (lumber, joints, etc) A few great points of exposure included: o Sitting in on various PM and branch-wide meetings to learn the ins-and-outs of what Belfor strives for as a company, as well as how they achieve that o Numerous ride-alongs, during which we got to interface with various insurance representatives, hygienists, building inspectors; etc and learn about how to asses a job site o Learning our way around CRIMS, JED, Contractor Connection, Exactimate and other programs necessary for Program Loss work and regular loss work o Sitting in on month-end meetings to better understand job accounting, billing, and closing Show less



Club Soda - Youth at Buren

• Bookkeeper and Co-Leader

  • Jun 2013 - Jun 2014

  Burien, WA o Co-leader of group discussion and general direction of studies o Entrusted with general accounting and handling of money to increase group efficiency o Worked in a team of four to set up, fund, schedule, and cater Delano Bay Family Camp for church o Staffed a successful garage sale to raise funds for Delano Bay Family Camp o Performed services of manual labor for those less capable o Volunteered one day at Northwest Harvest, bagging hundreds of servings of corn for the needy



BELFOR Property Restoration

• United States
• Construction
• 700 & Above Employee

• Restoration Laborer

  • Jun 2013 - Sep 2013

  Greater Seattle Area I've actually worked there a total of 3 summers (2011, 2012, 2013) for the same number of months each summer. This job was an intense learning experience every time, as any one factor could change in an instant. While there was basic knowledge one would accumulate over time (like procedures and standards), they were applied differently at every job. I learned a myriad of skills in the process, such as dealing with tricky clients and insurance companies, the proper ways to box things, how to… Show more I've actually worked there a total of 3 summers (2011, 2012, 2013) for the same number of months each summer. This job was an intense learning experience every time, as any one factor could change in an instant. While there was basic knowledge one would accumulate over time (like procedures and standards), they were applied differently at every job. I learned a myriad of skills in the process, such as dealing with tricky clients and insurance companies, the proper ways to box things, how to safely operate a scissor lift and other machines, how to safely demo a whole building, etc. I also improved my ability to think on my feet, found within myself a level of determination and grit I didn't know I possessed, improved how I work in teams, the list goes on. Here is a sample: o Helped asses and secure fire, water, mold, and sewage-damaged homes and housing units o Performed a variety of tasks related to sorting, storing, moving, and cleaning content efficiently and conscientiously o Utilized hand tools and power tools for demolition of walls, ceilings, floors and subfloors o Entrusted with leading small groups, managing paperwork and performing high-risk, detail- oriented tasks on site o Ran heavy equipment (Scissor Lifts) and safely used harsh chemicals for cleaning and treatment o Interacted with clients on-site to ensure clear communication of processes and to insure wellbeing Show less



Fernwood at the Park

• Waitress

  • Nov 2011 - Jun 2012

  Burien, Washington This was my first ever job. It was intimidating at first because we had to serve 3 courses and drinks as well as cleaning the dining area all within a time frame of about 2-odd hours. We had to memorize up to 6 orders at a time in order to seem "more professional", and often had to fetch various additions or alterations to a meal on our own. It was quite the task as a high-school Junior, but I loved serving the old people and having the opportunity to give them a genuine smile. Some of my best… Show more This was my first ever job. It was intimidating at first because we had to serve 3 courses and drinks as well as cleaning the dining area all within a time frame of about 2-odd hours. We had to memorize up to 6 orders at a time in order to seem "more professional", and often had to fetch various additions or alterations to a meal on our own. It was quite the task as a high-school Junior, but I loved serving the old people and having the opportunity to give them a genuine smile. Some of my best work-related memories will forever rest within those walls. Example of tasks: o Served four courses in under 2 hours to a standard of both speed and accuracy o Memorized up to six orders at a time, relaying the main part to the chef and preparing special orders alone o Cleaned up and properly reset tables for the next day to a professional standard Show less