Paras kumar
Chargeback Specialist at Disputifier- Claim this Profile
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Topline Score
Bio
Destiny Bonace
Paras is a complete rock star in every aspect! Paras' bright and uplifting personality never failed to shine through even under pressure in a fast paced environment. He is great at multi tasking, time management, and constantly goes above and beyond for his team. I have nothing but great things to say about his work ethic, his positive attitude is contagious, and his overall ability to get the job done is unmatched. Any company would be lucky to have Paras join their team!
Sara Seal
Paras was a fantastic team member to work with. He was very communicative and quick to respond. He took initiative to get things done and was always there to help the team however he could. Any company would be lucky to have Paras as part of their team.
Destiny Bonace
Paras is a complete rock star in every aspect! Paras' bright and uplifting personality never failed to shine through even under pressure in a fast paced environment. He is great at multi tasking, time management, and constantly goes above and beyond for his team. I have nothing but great things to say about his work ethic, his positive attitude is contagious, and his overall ability to get the job done is unmatched. Any company would be lucky to have Paras join their team!
Sara Seal
Paras was a fantastic team member to work with. He was very communicative and quick to respond. He took initiative to get things done and was always there to help the team however he could. Any company would be lucky to have Paras as part of their team.
Destiny Bonace
Paras is a complete rock star in every aspect! Paras' bright and uplifting personality never failed to shine through even under pressure in a fast paced environment. He is great at multi tasking, time management, and constantly goes above and beyond for his team. I have nothing but great things to say about his work ethic, his positive attitude is contagious, and his overall ability to get the job done is unmatched. Any company would be lucky to have Paras join their team!
Sara Seal
Paras was a fantastic team member to work with. He was very communicative and quick to respond. He took initiative to get things done and was always there to help the team however he could. Any company would be lucky to have Paras as part of their team.
Destiny Bonace
Paras is a complete rock star in every aspect! Paras' bright and uplifting personality never failed to shine through even under pressure in a fast paced environment. He is great at multi tasking, time management, and constantly goes above and beyond for his team. I have nothing but great things to say about his work ethic, his positive attitude is contagious, and his overall ability to get the job done is unmatched. Any company would be lucky to have Paras join their team!
Sara Seal
Paras was a fantastic team member to work with. He was very communicative and quick to respond. He took initiative to get things done and was always there to help the team however he could. Any company would be lucky to have Paras as part of their team.
Credentials
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Amazon customer excellence system
AmazonSep, 2018- Nov, 2024
Experience
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Disputifier
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United States
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Financial Services
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1 - 100 Employee
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Chargeback Specialist
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Oct 2022 - Present
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Better
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United States
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Financial Services
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700 & Above Employee
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Analyst
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Jun 2021 - May 2022
☑️Managing & Monitoring Business Operations of Texas, streamlining processes and closing monthly targets. ☑️Successfully built and maintained long-term business relationships with key clients and real estate agents. ☑️Ability to lead meetings and communicate professionally and positively. ☑️Listen to agents; understand their needs, talk with words they’ll understand, lead with empathy, and ensure you’re both on the same page. ☑️Analyzing the data and providing resolutions at the time of complexities. ☑️Cross functional collaboration - coordination of in-house agents, operations and client success teams. ☑️Owning all aspects of customer nurture: sending market reports, setting up home search. ☑️Maintaining performance metrics and interpreting analytical dashboards to multiple stakeholders. ☑️Providing all operational support that is needed to make an agent effective and increase responsiveness to customer. ☑️Working as an individual contributor as a part of a team. Show less
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Amazon
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United States
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Software Development
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700 & Above Employee
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CSA
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Jul 2018 - Jun 2021
☑️Ensured a positive response rating of more than 90% throughout the tenure. ☑️Represented the team in the “Continuous Process Improvement” Project. ☑️Part of Pilot Project for Large Item Team. ☑️SME for 3 months in order to provide appropriate knowledge and timely resolution to new hires. ☑️Worked as Account specialist to fulfil the business needs as and when required. ☑️Flexible enough to be a part of the UK project to meet the desired results of the organization. ☑️Ensured a positive response rating of more than 90% throughout the tenure. ☑️Represented the team in the “Continuous Process Improvement” Project. ☑️Part of Pilot Project for Large Item Team. ☑️SME for 3 months in order to provide appropriate knowledge and timely resolution to new hires. ☑️Worked as Account specialist to fulfil the business needs as and when required. ☑️Flexible enough to be a part of the UK project to meet the desired results of the organization.
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Reliance Jio
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India
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Telecommunications
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700 & Above Employee
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IT Management
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Jun 2017 - Jul 2017
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Education
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2021 - 2023
Institute of Management Technology, Ghaziabad
PGDM, Business Analytics -
2015 - 2018
Pt. DEEN DAYAL UPADHYAYA MGMT COLLEGE 17-THE MALL, MEERUT CANTT
Bachelor of computer application, BCA
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