Học Nguyễn
IT Support Specialist at MSTAR CORP- Claim this Profile
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English Limited working proficiency
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Vietnamese Native or bilingual proficiency
Topline Score
Bio
Experience
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MSTAR CORP
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Vietnam
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Computer and Network Security
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1 - 100 Employee
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IT Support Specialist
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Mar 2021 - Present
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FOCUS ASIA JOINT STOCK COMPANY - a member of Omnicom Group
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Vietnam
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Advertising Services
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1 - 100 Employee
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IT Support Officer
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Mar 2015 - May 2018
Help people troubleshoot the problem related to computer and network. Provide advice and solutions for IT projects. Help people troubleshoot the problem related to computer and network. Provide advice and solutions for IT projects.
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Supporter
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Oct 2013 - Mar 2015
Help troubleshooting Windows Phone Errors. Help troubleshooting Windows Phone Errors.
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Supporter - Administrator
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May 2014 - Jan 2015
At first I fixed the grammar errors on the Hopetech.vn. Together with the founder writed the quick use guides for Đặt Món - the management tools to help managing the restaurants and café, I also work as a trainer once the company sell the management tool successfully. Contribute the ideas and develop (mainly in raw design) the ToiMuonDen.com website at the first stage. Manage the user's content on the web. Manage ToiMuonDen.com's Facebook Page, post the content and run ads. At first I fixed the grammar errors on the Hopetech.vn. Together with the founder writed the quick use guides for Đặt Món - the management tools to help managing the restaurants and café, I also work as a trainer once the company sell the management tool successfully. Contribute the ideas and develop (mainly in raw design) the ToiMuonDen.com website at the first stage. Manage the user's content on the web. Manage ToiMuonDen.com's Facebook Page, post the content and run ads.
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Supporter
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May 2010 - May 2014
HelloChao Corporation is the new of Natural Approatch Company. At this time, I work as a supporter and marketer. I also support user how to register, charge and use HelloChao.vn website effectively. I find out ways to improve the user, give them a change to improve their English with our course on website with a reasonable fee. I love to help other in community with this. HelloChao Corporation is the new of Natural Approatch Company. At this time, I work as a supporter and marketer. I also support user how to register, charge and use HelloChao.vn website effectively. I find out ways to improve the user, give them a change to improve their English with our course on website with a reasonable fee. I love to help other in community with this.
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Callcenter Agent
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Oct 2009 - Apr 2010
After I recovered my health, I asked my friend for a job, she asked me join Niềm Tin Việt as Callcenter Agent. I studied for 1 month before going to the line. I worked in-source for Customer care of Viettel Corporation - at Tân Bình Industrial Zone. After I recovered my health, I asked my friend for a job, she asked me join Niềm Tin Việt as Callcenter Agent. I studied for 1 month before going to the line. I worked in-source for Customer care of Viettel Corporation - at Tân Bình Industrial Zone.
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Troubleshooter
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May 2008 - Aug 2009
I went to our customer company, solved the problem related to computer such as: how to install a printer, how to setup email client, how to get rid of virus, install new hard drive, setup a network system for new department. Sometimes I gave them advice on using computer at work. I went to many places: Bình Dương province, Đồng Nai province, Vũng Tàu... and our customer companies were in industrial park! Before I joined Energy Information (Công ty Thông Thiên), I also worked for Việt Tinh company, a computer company, with the same position.
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Troubleshooter
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Jul 2007 - May 2008
I went to our customer company, solved the problem related to computer such as: how to install a printer, how to setup email client, how to get rid of virus, install new hard drive, setup a network system for new department. At the company, we sell computers, printers and computer accessories. Sometimes I gave them advice on using computer at work. I went to our customer company, solved the problem related to computer such as: how to install a printer, how to setup email client, how to get rid of virus, install new hard drive, setup a network system for new department. At the company, we sell computers, printers and computer accessories. Sometimes I gave them advice on using computer at work.
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Education
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The University of Science (HCMC)
College degree, Computer and Information Sciences and Support Services -
University of Science
Associate's degree, Computer Science -
Vĩnh Bình High School