Experience

RealSure

• United States
• Real Estate
• 1 - 100 Employee

• Transaction Coordinator

  • Nov 2021 - Jan 2023

  End to end customer service support beginning of a transaction to the end. Collaborate cross functionally with each business unit; Underwriting, Operations, and Finance in all aspects. Ingest and decimate data to internal stakeholders. Assist, train and support agents with iBuyer program. End to end customer service support beginning of a transaction to the end. Collaborate cross functionally with each business unit; Underwriting, Operations, and Finance in all aspects. Ingest and decimate data to internal stakeholders. Assist, train and support agents with iBuyer program.



CENTURY 21®

• United States
• Real Estate
• 700 & Above Employee

• Director of Relocation | Licensed REALTOR®

  • Jan 2019 - Nov 2021

  Implemented and managed Referral Network. Developing targeted solutions with creativity to increase business growth, performance and turning opportunities into sales. Assisted with training of new employees, while also monitoring the productivity of current employees to ensure team is operating at peak efficiency. Establish and maintain open lines of communication between clients and agents to enhance the buying/selling process for all transactions nationwide and internationally Implemented and managed Referral Network. Developing targeted solutions with creativity to increase business growth, performance and turning opportunities into sales. Assisted with training of new employees, while also monitoring the productivity of current employees to ensure team is operating at peak efficiency. Establish and maintain open lines of communication between clients and agents to enhance the buying/selling process for all transactions nationwide and internationally



United Real Estate Group

• United States
• Real Estate
• 1 - 100 Employee

• Relocation / Referral Network, Manager

  • May 2014 - Dec 2019

  Established, launched and was project lead for international referral network that captured thousands of referrals across the nations 7th largest residential company. Manage systems that advertise and promote lead generation, client information and back-office support. Responsible for franchise training on referral process, maintaining weekly numbers, integrate new procedures policies to streamline processes to ensure cost effectiveness, drive growth and increase revenue. Established, launched and was project lead for international referral network that captured thousands of referrals across the nations 7th largest residential company. Manage systems that advertise and promote lead generation, client information and back-office support. Responsible for franchise training on referral process, maintaining weekly numbers, integrate new procedures policies to streamline processes to ensure cost effectiveness, drive growth and increase revenue.



Smith Electric Vehicles

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Senior Executive Assistant to CEO

  • Oct 2007 - May 2014

  Anticipate and provide a broad range of confidential administrative support services for the CEO. Oversee coordinate and maintain schedules, appointments, meetings events and retreats. Correspond directly with other c level executives and the board of directors. Reconcile expenses. Created reports and updated internal databases. Supported HR department in onboarding, payroll processes, annual employee review process to manage performance merit increases. Anticipate and provide a broad range of confidential administrative support services for the CEO. Oversee coordinate and maintain schedules, appointments, meetings events and retreats. Correspond directly with other c level executives and the board of directors. Reconcile expenses. Created reports and updated internal databases. Supported HR department in onboarding, payroll processes, annual employee review process to manage performance merit increases.