Carlos Mateo

Operations Manager at Planned Companies
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Contact Information
us****@****om
(386) 825-5501
Location
Freehold, New Jersey, United States, JE

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Experience

    • United States
    • Real Estate
    • 400 - 500 Employee
    • Operations Manager
      • Jan 2021 - Present

    • Operations Manager
      • Jan 2020 - Present

    • United States
    • Real Estate
    • 400 - 500 Employee
    • Head Concierge
      • Jan 2020 - Sep 2021

      Supervise all employees, ensure the level of productivity is consistent. ● Responsible for training and motivating employees to go the extra mile in all aspects of the job. ● Maintain a proactive routine throughout the site. ● Oversee duties are met by employees, vendors, and maintenance. ● Assist to create a healthy environment to the services our community offers. Supervise all employees, ensure the level of productivity is consistent. ● Responsible for training and motivating employees to go the extra mile in all aspects of the job. ● Maintain a proactive routine throughout the site. ● Oversee duties are met by employees, vendors, and maintenance. ● Assist to create a healthy environment to the services our community offers.

    • Real Estate
    • 1 - 100 Employee
    • Head Doorman
      • Jan 2015 - Jun 2019

      Proactively seeks coverage for shifts and / or special circumstances, efficiently handling customer disputes (making every effort to achieve customer satisfaction). ● Exercising skills to identify situations that require attention and resolution as well as appropriate discretion that require the attention of management. ● Maintain familiarity with emergency procedures and assisting with locking elevators open for emergency crews, such as ambulance personnel. Maintain knowledge of the evacuation plan. ● Monitor and maintain the cleanliness of the lobby, sidewalks, entrances, and related work areas. ● Directly responsible for overseeing and training of doorman (s). Providing each with the knowledge and appropriate direction to perform his/her responsibilities. Show less

    • United States
    • Outsourcing and Offshoring Consulting
    • 100 - 200 Employee
    • Lead Concierge
      • Jan 2013 - Nov 2014

      Ensure residents that their needs are our number one priority. Constantly increase residents’ benefits through active marketing and partnership with the neighboring businesses. Keep abreast of local activities and the area’s establishments in order to answer questions and give directions. Directly responsible for overseeing and training of doorman(s) and concierge(s) Providing each with the knowledge and appropriate direction to perform his/her Responsibilities. Maintain employee work schedules including assignments. Show less

    • Transportation, Logistics, Supply Chain and Storage
    • 200 - 300 Employee
    • Assistant Manager
      • Mar 2011 - Oct 2013

      Stock merchandise supplies (Clothing, Shoes, Etc) Overlook 15-20 employees, some temporary and others in contracts. Plan accordingly with daily work tasks. Train employees around the facility, carefully train them on how to operate forklifts, Hi-Lo machines, and more. Stock merchandise supplies (Clothing, Shoes, Etc) Overlook 15-20 employees, some temporary and others in contracts. Plan accordingly with daily work tasks. Train employees around the facility, carefully train them on how to operate forklifts, Hi-Lo machines, and more.

Education

  • Hudson County Community College
    Associate's degree, Hospitality Administration/Management

Community

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