Manager, Business Operations

• Nov 2020 - Present

Manager, Investment and Portfolio Analysis

• Apr 2020 - Nov 2020

- Complete monthly project cost reporting for project management and distribute results to management. - Work with Project Managers and Director of Operations to update project EFC’s and communicate all project issues via monthly report.- Assist with month-end close requirements, including preparation of monthly project status and accrual reports. Prepare and post payroll allocations and charge-outs and coordinate contract and purchase order receipts/accruals.- Review, audit and approve invoices/payment applications related to projects. Research vendor payment issues and make recommendations for resolution.- Manage debt requirements such as cash flow and monthly cash infusion.- Assist with cash flow preparation (weekly, monthly, and quarterly)- Perform financial analyses including what-if scenarios, and cost benefit analyses. - Identify and assess key points, implications and make recommendations based on analytical reviews of business cases as related to high-level strategic vision.- Continuous improvement initiatives, root cause analysis and project management. Show less

Manager, Business Operations

• Jan 2021 - Present

Real Estate Analyst

• Mar 2020 - Jul 2020

- Collaborate with cross-functional business partners, including Real Estate Directors, Team Leaders, Real Estate Research Director, brand financial analysts, and Sr. Financial Analyst, to generate comprehensive analytical recommendations supported with customer, financial, and GIS data for both new and relocation restaurant expansion opportunities. - Utilize all aspects of Restaurant Site Selection Model and Project Management system, Tango, to develop custom market optimization plans, sit selection recommendations, enhance operations, troubleshoot project management tools, and general reporting functions. - Assess all recommendations compared to organizational objectives, budgets, and industry trends before distributing final recommendations. - Determine optimal locations to meet growth and financial return goals based on analysis and industry expertise. - Serve as the sole source for all new site recommendations, providing data and individual analysis/models to support proposals backed by evolving customer analytic evaluations, - Present site recommendations to the Chief Development Officer for a final decision. - Conduct financial analysis on proposed new restaurant opportunities, including estimated investment and margins. - Partner with Research Groups to update and maintain geo-databases, which include Darden concept point files, competitive point files, and a strategic planning database, Strategy by Market. - Mentor and train fellow team members in best practices when using demographic, cartographic, and real estate decision support systems. - Perform research related to market development, restaurant network optimization, new site selection, and relocations. - Oversee and maintain Strategy by Market and forecast history databases for appropriate concepts continually. Show less

Manager, Investment and Portfolio Analysis

• May 2019 - Feb 2020

- Complete monthly project cost reporting for project management and distribute results to management. - Work with Project Managers and Director of Operations to update project EFC’s and communicate all project issues via monthly report.- Assist with month-end close requirements, including preparation of monthly project status and accrual reports. Prepare and post payroll allocations and charge-outs and coordinate contract and purchase order receipts/accruals.- Review, audit and approve invoices/payment applications related to projects. Research vendor payment issues and make recommendations for resolution.- Manage debt requirements such as cash flow and monthly cash infusion.- Assist with cash flow preparation (weekly, monthly, and quarterly)- Perform financial analyses including what-if scenarios, and cost benefit analyses. - Identify and assess key points, implications and make recommendations based on analytical reviews of business cases as related to high-level strategic vision.- Continuous improvement initiatives, root cause analysis and project management. Show less

Budget Analyst

• Sep 2016 - May 2019

- Responsible for business performance, budget variance, and trend analysis in an established aircraft leasing and asset management platform- Developed and manage budget monitoring tools across 40+ passenger-to-freighter aircraft, encompassing over $300M in project related expenses- Manage and track build-up related expenses across a team of 20+ technical representation contractors operating at MRO (Maintenance, Repair, Overhaul) facilities across the globe- Implemented a fleet maintenance utilization tool, monitoring life limited parts spread across 40+ aircraft, 100+ turbofan engines, and 130+ landing gear components- Coordinate statistical data analysis, design, and information flow through the implementation of data standardization throughout the company- Create weekly financial monitoring reports, incorporating data visualization, to effectively convey concepts and messaging to executive level management through the analysis of fleet utilization, build-up spending, and technical representation expenses- Responsible for creating project related financial and ad-hoc reports through real-time dashboards, Gantt charts, and proactive scheduling tools Show less

Manager, Financial Analytics

• Apr 2016 - Apr 2017

- Implemented time, budget, and cost KPI's for improvement in operating efficiency and forecasting of operating expenses. - Reconciled over 2,400 claims totaling more than $1.5M in outstanding balances through effective cost accounting procedures - Increased subrogation efficiency by over 448% over four months, negotiating over $250K in outstanding claims. - Decreased processing times by 67% over four months. Worked with major insurance companies to implement transparency in the subrogation process. - Developed action plans by analyzing trends and variances. Decreased average Cost Per Claim by 57% over a four-month period. - Successfully negotiated with commercial lending institutions, such as American Express and Visa, to implement policy changes in their CDW policies. -May's Best Apps iOS App Store Feature (May 2016) -New Apps We Love iOS App Store Feature (May 2016) Show less

Realtor®

• Jul 2014 - Jul 2016

− Detail Oriented: Prepared legal documents such as purchase agreements, closing statements, and leases − Planning and Organizing: Set date and times to accompany buyers during visits to, and inspections of, property advising them on the suitability and value of the homes they are visiting based on current market conditions − Analytical: Developed and managed complex financial models to list and promote sales of properties through advertisements, open houses, multiple listing services and other online advertising platforms − Technical Skills: Analyzed lending options helping clients obtain financing at the best rates and terms. Continuously maintained knowledge and skills of mortgage industry − Teamwork: Consistently balanced team and individual responsibilities while also supporting everyone’s effort to succeed. Show less

Acquisitions Analyst

• Jan 2016 - Apr 2016

- Compiled cost estimates, including right of way cost, labor and expenses. - Acquired right of way, fee property, work space and various permits. Worked to conduct, review, and cure property title. - Obtained appraisal and preliminary title reports to determine present and future value of property affected by proposed projects; made recommendations regarding appraised value for purchase or acquisition of easements and fee title. - Performed lawsuit preparation. Identified and evaluated advance acquisition opportunities. Ensured conformance with applicable laws, rules, regulations, policies and procedures. Show less

Investment Analyst

• Sep 2014 - Jun 2015

− Completed commercial narrative real estate appraisals, consisting of feasibility studies, cash flow analyses, and absorption studies for large financial lending institutions − Compiled and reviewed financial statements, budget planning, and forecast data to assess multimillion-dollar investments using intuition and experience to complement data − Developed intricate spreadsheets to forecast and identify trends. Consolidated and analyzed quarterly statements and budgets − Utilized DCF Models and ARGUS to compare yields of three major asset classes (stocks, bonds, and income producing real estate) using a customized excel spreadsheet for the analysis − Examined various investment performance measures such as Gross Rent Multiplier, Capitalization Rate, Cash on Cash, Internal Rate of Return, and Net Present Value and how they relate to each other − Compared and contrast various measures of leverage and their correlation with risk − Completed before tax analysis of income producing property using a customized Excel workbook for the analysis Show less

Project Manager

• Jan 2014 - Jun 2014

− Led a multi-person team representing UCF in Target’s Capstone Competition, a national contest seeking innovative new ways to decrease costs and boost margins in apparel sales − Developed management tools to quantify, measure, and monitor work processes operational planning and goal-setting for this five-month long project − Conducted in-depth analysis into current market trends to design a strategy around sustainable resources that boosted profit margins − Analyzed financial information (e.g. financial statements, financial ratios, interest payments, etc.) for database compilation − Utilized Linear Regression, Price Optimization Model, and Monte Carlo simulations to present findings to management − Presented strategy and findings to five senior Target executives, leading the team to a top 15 finish out of 200 teams in competition Show less

Membership Development Intern

• Jan 2013 - Jan 2014

- Developed and deployed lead generation strategies that boosted membership at this professional work hub by over 40% in less than three months - Formulated CRM strategies to increase current member retention by up to 10% each month - Marketed the space through digital and social media as well as five onsite events - Conducted sector and competitor research and presented findings to senior management - Developed and deployed lead generation strategies that boosted membership at this professional work hub by over 40% in less than three months - Formulated CRM strategies to increase current member retention by up to 10% each month - Marketed the space through digital and social media as well as five onsite events - Conducted sector and competitor research and presented findings to senior management

Program Manager Intern

• Jan 2013 - Jan 2014

- Conducted an extensive research project on land use policy, land redevelopment and current real estate market trends in the state of Florida; published findings in the ULI Central Florida Bulletin - Co-developed programming and coordinated logistics for six educational seminars on land use, planning and real estate development - Communicated with ULI members in Central Florida via social media, including live streaming of events - Conducted an extensive research project on land use policy, land redevelopment and current real estate market trends in the state of Florida; published findings in the ULI Central Florida Bulletin - Co-developed programming and coordinated logistics for six educational seminars on land use, planning and real estate development - Communicated with ULI members in Central Florida via social media, including live streaming of events

Server

• Jun 2011 - Jan 2014

-Delivered exceptional service by greeting and serving customers in a timely, friendly manner and went above and beyond for each guests need -Suggested additional items to customers to increase restaurant sales -Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests -Practiced effectively communicating with kitchen staff regarding customer allergies, dietary needs and other special requests while providing high quality service Show less

Development Intern

• Jun 2011 - Dec 2011

- Oversaw fundraising and sponsorship strategies for a nonprofit that helps families and children cope with grief - Developed partnerships with local businesses and national corporations to drive successful fundraising - Created grassroots campaigns to initiate community involvement in fundraising - Managed a team of five volunteers - Oversaw fundraising and sponsorship strategies for a nonprofit that helps families and children cope with grief - Developed partnerships with local businesses and national corporations to drive successful fundraising - Created grassroots campaigns to initiate community involvement in fundraising - Managed a team of five volunteers

Sports Marketing Intern

• Jan 2010 - Jun 2010

- Developed marketing strategies to increase at UCF NCAA Men’s Tennis and Division I Football events - Collaborated with a 15-person marketing team to generate increases in attendance of up to 10% - Developed marketing strategies to increase at UCF NCAA Men’s Tennis and Division I Football events - Collaborated with a 15-person marketing team to generate increases in attendance of up to 10%