Experience

HPE Security - Data Security

• United States
• Software Development
• 300 - 400 Employee

• Information Technology Specialist

  • Jun 2016 - Present

  China Lake, Ca • Install, manage, and configure classified network encryption devices. • Analyze, investigate, and resolve network security incidents. • Document and manage unclassified and classified paperwork • Work closely with NMCI network and system administrators to handle Information Assurance Vulnerability Assessment (IAVA) tasks and ensure affected systems can pass inspection. • Investigated potential or actual security violations or incidents in an effort to keep the network safe from… Show more • Install, manage, and configure classified network encryption devices. • Analyze, investigate, and resolve network security incidents. • Document and manage unclassified and classified paperwork • Work closely with NMCI network and system administrators to handle Information Assurance Vulnerability Assessment (IAVA) tasks and ensure affected systems can pass inspection. • Investigated potential or actual security violations or incidents in an effort to keep the network safe from potential harm. • Successfully maintained 58 KG 175D and keep up to date with the current software during all inventory and inspections. • Kept the NMCI Informational Assurance information all up to date and able to pass inspection. Show less



AT&T NGEN

• Network Team Lead

  • May 2014 - Jun 2016

  China Lake, Ca • Worked side by side with Field Services to help troubleshoot connectivity and network issues while maintaining satisfactory customer service. • Managed a ticket queue with activating and deactivating ports, troubleshooting connectivity and investigating possible installation errors. • Inventoried and helped maintained accountability of CISCO equipment worth over $100,000. • Helped installed new CISCO equipment as well as upgrading and implementing the IOS. • Organized and… Show more • Worked side by side with Field Services to help troubleshoot connectivity and network issues while maintaining satisfactory customer service. • Managed a ticket queue with activating and deactivating ports, troubleshooting connectivity and investigating possible installation errors. • Inventoried and helped maintained accountability of CISCO equipment worth over $100,000. • Helped installed new CISCO equipment as well as upgrading and implementing the IOS. • Organized and maintained multiple patch panels over the base to help keep organization to maintain productivity. Show less



HPE

• Field Service Technician

  • Jan 2014 - May 2014

  China Lake, Ca • Have experience in dealing with CISCO routers and switches • Managed a ticket queue effectively and efficiently with on average 40 tickets at a time. • Experienced with UPS power supply witch power the switches. • Work hand in hand with the existing networking team to maintain ports and connectivity with the customers. • Have a solid layout of the base and all locations of buildings. Familiar with how things work and knows how to achieve success. • Have experience in dealing… Show more • Have experience in dealing with CISCO routers and switches • Managed a ticket queue effectively and efficiently with on average 40 tickets at a time. • Experienced with UPS power supply witch power the switches. • Work hand in hand with the existing networking team to maintain ports and connectivity with the customers. • Have a solid layout of the base and all locations of buildings. Familiar with how things work and knows how to achieve success. • Have experience in dealing with Operating systems and troubleshooting with networking issues. Show less



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Information Technology Specialist

  • Oct 2012 - Dec 2013

  Ft. Carson, CO • I responded to, resolved, and forwarded customer requests for Information Technology services or problems in the most efficient and effective manner. Serves as a team member of the Customer Support Team. • Monitored IT services, such as operating systems, applications, and performed preventive maintenance and minor administration to keep the systems optimized. • Routed unresolved problems to appropriate personnel for resolution, maintaining complete status of trouble call for reference… Show more • I responded to, resolved, and forwarded customer requests for Information Technology services or problems in the most efficient and effective manner. Serves as a team member of the Customer Support Team. • Monitored IT services, such as operating systems, applications, and performed preventive maintenance and minor administration to keep the systems optimized. • Routed unresolved problems to appropriate personnel for resolution, maintaining complete status of trouble call for reference and reporting purposes. • Planed, scheduled, pre-tested, installed/removed, and conducted post tests for approved new software patches and upgrades. • Provided individual user and group account management services such as: establishing, deleting, changing, suspending accounts/ and responding to inquiries. As well as maintained, monitored and provided assistance for security access, logins, and passwords for NIPR and SIPR accounts.

• Information Technology Specialist

  • Mar 2011 - Oct 2012

  Ft. Campbell, Ky • I responded to, resolved, and forwarded customer requests for Information Technology services or problems in the most efficient and effective manner. Serves as a team member of the Customer Support Team. • Monitored IT services, such as operating systems, applications, and performed preventive maintenance and minor administration to keep the systems optimized. • Routed unresolved problems to appropriate personnel for resolution, maintaining complete status of trouble call for reference… Show more • I responded to, resolved, and forwarded customer requests for Information Technology services or problems in the most efficient and effective manner. Serves as a team member of the Customer Support Team. • Monitored IT services, such as operating systems, applications, and performed preventive maintenance and minor administration to keep the systems optimized. • Routed unresolved problems to appropriate personnel for resolution, maintaining complete status of trouble call for reference and reporting purposes. • Planed, scheduled, pre-tested, installed/removed, and conducted post tests for approved new software patches and upgrades. • Provided individual user and group account management services such as: establishing, deleting, changing, suspending accounts/ and responding to inquiries. As well as maintained, monitored and provided assistance for security access, logins, and passwords for NIPR and SIPR accounts.

• System Administrator

  • May 2010 - Mar 2011

  Kandahar, Afghanistan • Provided individual user and group account management services such as: establishing, deleting, changing, suspending accounts/ and responding to inquiries. As well as maintained, monitored and provided assistance for security access, logins, and passwords for NIPR and SIPR accounts. • Managed five employees to install, operate, troubleshoot, and maintain a computer lab valued at over $200,000 worth of equipment which was utilized by over 400 personnel in a hostel and rapidly changing… Show more • Provided individual user and group account management services such as: establishing, deleting, changing, suspending accounts/ and responding to inquiries. As well as maintained, monitored and provided assistance for security access, logins, and passwords for NIPR and SIPR accounts. • Managed five employees to install, operate, troubleshoot, and maintain a computer lab valued at over $200,000 worth of equipment which was utilized by over 400 personnel in a hostel and rapidly changing environment. •

• Information Technology Specialist

  • May 2005 - May 2010

  Ft. Campbell, Ky • I responded to, resolved, and forwarded customer requests for Information Technology services or problems in the most efficient and effective manner. Serves as a team member of the Customer Support Team. • Monitored IT services, such as operating systems, applications, and performed preventive maintenance and minor administration to keep the systems optimized. • Routed unresolved problems to appropriate personnel for resolution, maintaining complete status of trouble call for reference… Show more • I responded to, resolved, and forwarded customer requests for Information Technology services or problems in the most efficient and effective manner. Serves as a team member of the Customer Support Team. • Monitored IT services, such as operating systems, applications, and performed preventive maintenance and minor administration to keep the systems optimized. • Routed unresolved problems to appropriate personnel for resolution, maintaining complete status of trouble call for reference and reporting purposes. • Planed, scheduled, pre-tested, installed/removed, and conducted post tests for approved new software patches and upgrades. • Provided individual user and group account management services such as: establishing, deleting, changing, suspending accounts/ and responding to inquiries. As well as maintained, monitored and provided assistance for security access, logins, and passwords for NIPR and SIPR accounts.



LinkedIn

• LinkedIn class

  • 2013 - 2013

  We studied how to successfully improve your profile as well as how to network through out LinkedIn.



whitridge

• possible contracting job

  • 2013 - 2013