Gill McCune
User Experience Designer at EverQuote- Claim this Profile
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Bio
Ben Whattam
Gillian is an inspired user experience professional who is passionate about consumer behaviour, and generating insights to answer questions. Gillian is at her best in a fast paced and collaborative environment, of which she will always contribute and keep spirits high - how ever long the day. I look forward to working with Gillian again in the future.
Dan Hickey
I have worked with Gill at both BSKYB and Bodog. Gill has been the person whom I know that I can rely on to provide me with user research insights that I feel I can trust. Gill makes sure that research sessions include all of the relevant business and design people involved in a project get to experience directly who the customers are and what they want. As a creative I find that the research Gill does makes me feel customer focused and more involved in the business. It has also been a great learning curve hearing the customer critique my own design work in sessions run by Gill. If I needed to know more about my customers, I would ask Gill for advice.
Ben Whattam
Gillian is an inspired user experience professional who is passionate about consumer behaviour, and generating insights to answer questions. Gillian is at her best in a fast paced and collaborative environment, of which she will always contribute and keep spirits high - how ever long the day. I look forward to working with Gillian again in the future.
Dan Hickey
I have worked with Gill at both BSKYB and Bodog. Gill has been the person whom I know that I can rely on to provide me with user research insights that I feel I can trust. Gill makes sure that research sessions include all of the relevant business and design people involved in a project get to experience directly who the customers are and what they want. As a creative I find that the research Gill does makes me feel customer focused and more involved in the business. It has also been a great learning curve hearing the customer critique my own design work in sessions run by Gill. If I needed to know more about my customers, I would ask Gill for advice.
Ben Whattam
Gillian is an inspired user experience professional who is passionate about consumer behaviour, and generating insights to answer questions. Gillian is at her best in a fast paced and collaborative environment, of which she will always contribute and keep spirits high - how ever long the day. I look forward to working with Gillian again in the future.
Dan Hickey
I have worked with Gill at both BSKYB and Bodog. Gill has been the person whom I know that I can rely on to provide me with user research insights that I feel I can trust. Gill makes sure that research sessions include all of the relevant business and design people involved in a project get to experience directly who the customers are and what they want. As a creative I find that the research Gill does makes me feel customer focused and more involved in the business. It has also been a great learning curve hearing the customer critique my own design work in sessions run by Gill. If I needed to know more about my customers, I would ask Gill for advice.
Ben Whattam
Gillian is an inspired user experience professional who is passionate about consumer behaviour, and generating insights to answer questions. Gillian is at her best in a fast paced and collaborative environment, of which she will always contribute and keep spirits high - how ever long the day. I look forward to working with Gillian again in the future.
Dan Hickey
I have worked with Gill at both BSKYB and Bodog. Gill has been the person whom I know that I can rely on to provide me with user research insights that I feel I can trust. Gill makes sure that research sessions include all of the relevant business and design people involved in a project get to experience directly who the customers are and what they want. As a creative I find that the research Gill does makes me feel customer focused and more involved in the business. It has also been a great learning curve hearing the customer critique my own design work in sessions run by Gill. If I needed to know more about my customers, I would ask Gill for advice.
Experience
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EverQuote
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United States
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Technology, Information and Internet
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300 - 400 Employee
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User Experience Designer
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Mar 2023 - Present
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Scaped Nature
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United Kingdom
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Co-Owner
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Jan 2019 - Present
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Various companies
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Norwich, England, United Kingdom
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Freelance User Experience Consultant
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Dec 2008 - Feb 2022
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Well Woman
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Norwich, United Kingdom
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Women's Natural Health Practitioner
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Sep 2016 - Jan 2020
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LexisNexis UK
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United Kingdom
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Legal Services
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400 - 500 Employee
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Senior User Researcher (contract)
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Feb 2014 - Nov 2014
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WAE, a Globant company
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United Kingdom
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Design Services
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1 - 100 Employee
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Senior Insights Consultant (contract)
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Aug 2013 - Jan 2014
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Vodafone
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United Kingdom
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Telecommunications
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700 & Above Employee
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User Research Lead (contract)
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Aug 2012 - Dec 2012
Contracted to run and manage research projects within the Vodafone Group User Experience Team, including a large, in-depth diary study exploring the multi-channel touchpoints in an average customer lifecycle. Contracted to run and manage research projects within the Vodafone Group User Experience Team, including a large, in-depth diary study exploring the multi-channel touchpoints in an average customer lifecycle.
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Bodog Nation
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Software Development
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1 - 100 Employee
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Lead UX Design & Research consultant (contract)
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Jul 2011 - Mar 2012
Contracted for 9 months to develop a global research network for the international Bodog brands. Involved both hands-on research and managing external agencies - gathering player insights to translate into business requirements used to shape the new Bodog digital strategy. Contracted for 9 months to develop a global research network for the international Bodog brands. Involved both hands-on research and managing external agencies - gathering player insights to translate into business requirements used to shape the new Bodog digital strategy.
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Sky
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United Kingdom
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Broadcast Media Production and Distribution
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700 & Above Employee
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Lead User Experience Researcher (contract)
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Jan 2011 - Jun 2011
Working across several parts of the organisation including Sales, Service, Sky News & Sky Sports News. Projects have included planning user-design process for My Sky redevelopment, concept testing for iPad & iPhone Sky News apps, and Electronic Program Guide information architecture. Working across several parts of the organisation including Sales, Service, Sky News & Sky Sports News. Projects have included planning user-design process for My Sky redevelopment, concept testing for iPad & iPhone Sky News apps, and Electronic Program Guide information architecture.
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Microsoft
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United States
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Software Development
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700 & Above Employee
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User Experience Researcher (contract)
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Jun 2009 - Jun 2010
Working primarily on their UK and US portal redesign via a range of research techniques including ethnography, in-person and remote in-depth interviews, and feature-value analysis. Other projects included brand perception focus groups, Bing search engine integration. Working primarily on their UK and US portal redesign via a range of research techniques including ethnography, in-person and remote in-depth interviews, and feature-value analysis. Other projects included brand perception focus groups, Bing search engine integration.
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Soup
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United Kingdom
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Advertising Services
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1 - 100 Employee
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Freelance User Experience Consultant
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2008 - 2009
A digital consultancy, working on two significant projects over a six–month period: 1) Developing a digital strategy for King’s Health Partners via telephone interviews, competitor analysis and stakeholder workshops. 2) Produced user journeys, page templates and specifications for the redesign of a talent management agency - Modelsdirect.com A digital consultancy, working on two significant projects over a six–month period: 1) Developing a digital strategy for King’s Health Partners via telephone interviews, competitor analysis and stakeholder workshops. 2) Produced user journeys, page templates and specifications for the redesign of a talent management agency - Modelsdirect.com
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Foolproof
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Design Services
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100 - 200 Employee
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User Experience Consultant
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Sep 2004 - Nov 2008
Foolproof is an online sales consultancy. We apply commercial thinking to usability and user-centred design techniques to improve sales conversion on ecommerce sites Foolproof is an online sales consultancy. We apply commercial thinking to usability and user-centred design techniques to improve sales conversion on ecommerce sites
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Education
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2000 - 2004
University of Glasgow
MA (Hons) -
1997 - 1999
Impington Village College
IB -
1995 - 1997
Verdala International School
International GCSE
