Chloe F.

HE Academic Support Mentor at North East Surrey College of Technology (NESCOT)
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Contact Information
us****@****om
(386) 825-5501
Location
Tulse Hill, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • French Full professional proficiency

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Danny Blaszczyk

Chloe is an absolute joy to work with. As an exams officer, she understands the issues and goes out of her way to resolve problems.

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Experience

    • United Kingdom
    • Higher Education
    • 200 - 300 Employee
    • HE Academic Support Mentor
      • Dec 2022 - Present

      Building a Study Skills programme, alongside academic librarian, for learners in Higher Education (HE) learners •Providing 1:1 mentoring sessions both online and on campus •Liaising with lecturers and HE teams to encourage Study Skills are differentiated for learners with Special Educational Needs (SEND/SpLD) • Guiding my learners through the DSA process to ensure appropriate support is put in place for their course. Building a Study Skills programme, alongside academic librarian, for learners in Higher Education (HE) learners •Providing 1:1 mentoring sessions both online and on campus •Liaising with lecturers and HE teams to encourage Study Skills are differentiated for learners with Special Educational Needs (SEND/SpLD) • Guiding my learners through the DSA process to ensure appropriate support is put in place for their course.

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • SENDIASS Caseworker at Your Voice Health and Social Care
      • Dec 2022 - Aug 2023

      Providing Special Educational Needs and Disability Information, Advice and Support Service (SENDIASS). •Offering impartial information, advice and support to children and young people with special educational needs or disabilities, including EHC plans and Annual Review support. • To offer mediation between two parties, such as, parents and schools. • To signpost to external organisations and charities in and around the local area. • To partake in IPSEA SEND Law training as CPD. Providing Special Educational Needs and Disability Information, Advice and Support Service (SENDIASS). •Offering impartial information, advice and support to children and young people with special educational needs or disabilities, including EHC plans and Annual Review support. • To offer mediation between two parties, such as, parents and schools. • To signpost to external organisations and charities in and around the local area. • To partake in IPSEA SEND Law training as CPD.

    • Pakistan
    • Education Administration Programs
    • 1 - 100 Employee
    • EHCP Learning Mentor
      • Sep 2019 - Sep 2022

      Collaborating with teaching staff to support students with SEND and EHCP outcomes. • Setting termly SMART targets to ensure EHCP outcomes are achieved. • Created bespoke learning plans that corresponded with the learner's course and course outcomes. • Youth mentoring support, both in class and online, as well as 1:1, or in small groups. • Low achievement level interventions, including un-diagnosed needs and SEMH behavioural issues. Collaborating with teaching staff to support students with SEND and EHCP outcomes. • Setting termly SMART targets to ensure EHCP outcomes are achieved. • Created bespoke learning plans that corresponded with the learner's course and course outcomes. • Youth mentoring support, both in class and online, as well as 1:1, or in small groups. • Low achievement level interventions, including un-diagnosed needs and SEMH behavioural issues.

    • Student Services Casual Worker
      • Oct 2018 - Jun 2019

      Windsor College: April - present - Student Well-being and Safeguarding Officer. St Mary's University: October - November 2018 - Registry Assistant. West Thames College: November - December 2018 - Information Centre Assistant and Exams. Linden Bennett School: January - March 2019 - Attendance and Annual Review Administrator. Windsor College: April - present - Student Well-being and Safeguarding Officer. St Mary's University: October - November 2018 - Registry Assistant. West Thames College: November - December 2018 - Information Centre Assistant and Exams. Linden Bennett School: January - March 2019 - Attendance and Annual Review Administrator.

    • 1 - 100 Employee
    • Pupil Premium Learning Mentor
      • Oct 2017 - Sep 2018

      Special Educational Needs (SEN) and Emotional Behavioural difficulties (EMBD) Mentor | Administration | Student Engagement | Event management | Diary Management | Behaviour management | As a Learning Mentor, patience, working under pressure, empathy and understanding, as well as logistics and people skills are all key skills needed for this role. Working with students from financially disadvantaged backgrounds, I often dealt with erratic emotions, and work hard to ensure my students are mentally and physically ready to attend lessons. The reason I chose logistics as one of the key skills for this role, is due to a daily battle of getting students to attend lessons within a short amount of time. Show less

    • United Kingdom
    • Higher Education
    • Accommodation Officer - Student Services
      • May 2015 - Sep 2017

      •providing student facing advice and guidance on student housing and housing issues, both on and off site. •mediating between students in relation to accommodation disputes. • Liaising with off site accommodation organisations such as estate agents and ensuring students understood their rights within Assured Shorthold Tenancy contracts and signposting them to Shelter and Citizens Advice Bureau. • Supporting on-site, live-in, Senior Student Support residents with annual training and weekly catch ups. • liaising with other departments such as the Disability and Wellbeing teams, to ensure any safeguarding concerns were referred immediately. • Responsible for the coordination of all external housing for our Study Abroad cohort. • Yearly home visits to potential home stays for study abroad and erasmus students. Show less

    • United Kingdom
    • Education Administration Programs
    • 100 - 200 Employee
    • Examinations Officer
      • Jan 2013 - Apr 2015

      Timetabling | Exam management | Supervisor | Apprenticeship management | Microsoft Word and Excel • Coordination and set up of all online Functional Skills Maths and English exams. • Coordination of external, private courses exams, including, CPCAB, AAT and L3 & 4 Counselling. • Responsible for BTEC, Business and Administration and Customer service apprenticeship exams and unit completion using the ACE system. • Responsible for allocating invigilators, readers and scribes, as well as timetables for exams on a weekly basis. • Trained invigilators on JCQ regulations and ensured all exam materials were accessible. Show less

Education

  • IPSEA
    Level 1, SEND LAW
    2023 - 2023
  • University of Westminster
    MSc, Health Psychology
    2020 - 2021
  • The Open University
    BSc Psychology, Psychology
    2016 - 2019
  • The Institute of Legal Secretaries
    Legal Secretarial Diploma, Land Law, Contract Law, Will and Probate Law, Tort Law
    2013 - 2014

Community

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