Melanie Ondruska, CMCA, AMS, PCAM

Business Association Manager at CWD Group, Inc., AAMC
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Contact Information
us****@****om
(386) 825-5501
Location
US
Skills

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Credentials

  • Association Management Specialist (AMS)
    Community Associations Institute
  • CMCA
    Community Association Managers International Certification Board (CAMICB)
  • Florida Community Association Manager
    Florida Department of Business and Professional Regulation
  • Georgia Real Estate Salesperson
    Georgia Real Estate Commission
  • South Carolina Real Estate Salesperson
    South Carolina Department of Labor, Licensing

Experience

  • CWD Group, Inc., AAMC
    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Business Association Manager
      • Sep 2018 - Present

      Deliver high level business management services to community associations in Seattle, Washington Deliver high level business management services to community associations in Seattle, Washington

  • Fieldstone Association Management
    • Greater Atlanta Area
    • Senior Community Association Manager/Team Lead
      • Oct 2016 - Jun 2018

      Managed a team of Community Association Managers servicing developer clients such as John Wieland Homes, Edward Andrews, Lennar, Beazer, and Pulte Homes in the development and management of community associations throughout Atlanta, GA. Assisted in the design and implementation of company-wide team concept delivering improved productivity and employee morale • Developed standard procedures and streamlined processes • Improved overall employee morale by instituting various team building concepts, increased communication, and open-door policy Hired, trained, and managed the most cohesive, results driven team, who led the charge to increase client satisfaction and improved online review rating from a 1.2 star to a 4.3-star rating Worked hand in hand with land development team from concept through turnover • Developed initial proformas for each project concept • Managed all community operations – administrative, financial, risk management, and physical property management

  • Independent Contractor
    • Hilton Head, SC 29928
    • Property Manager
      • Aug 2013 - Feb 2015

      Performed contract property management services for two local vacation rental companies. • Reduced client rental risk, serving as an Independent Contractor for Five Star Property Management, a start-up vacation rental company specializing in long-term property leases. • Recruited to direct complex property audits for 500 Sunset Rental units. Completed assessment highlighting needed décor and property improvements. Led restocking and property upgrades in tandem with Property Manager. Performed contract property management services for two local vacation rental companies. • Reduced client rental risk, serving as an Independent Contractor for Five Star Property Management, a start-up vacation rental company specializing in long-term property leases. • Recruited to direct complex property audits for 500 Sunset Rental units. Completed assessment highlighting needed décor and property improvements. Led restocking and property upgrades in tandem with Property Manager.

  • Living Miami Management
    • Miami, Florida
    • Owner
      • Feb 2006 - Feb 2012

      Job Description: Built a community management company from scratch and delivered management consulting services for a variety of residential, commercial, and mixed properties. Leveraged 5-star customer service to push sales to 6 figures in year one. Oversaw community association operations and wide-ranging capital improvements. SKILLS: Commercial Property Management | Condo Management | Homeowner Association Management | HOA Board Meetings | Vendor Relations | Budget Management | Investment Property Management | Capital Improvements | Project Management | Organizational Revamps | Audit Due Diligence | Property Audits

  • American Ventures Realty Corp
    • United States
    • Public Relations and Communications Services
    • Property Manager
      • 2004 - 2006

      Steered building and property management for this 220K-square foot office high-rise with 35 occupants. Boosted YOY tenant satisfaction 10% for 2 straight years and sustained +95% occupancy rate while laying the ground work for multimillion-dollar portfolio sale. SKILLS: Commercial Property Management | Operating/Capital Budget Management | Leasing Operations | Broker Transactions | Expense Reduction | Occupancy Maximization | Profit Generation | Tenant Satisfaction | Tenant Retention | Property Improvements | Tenant Relationship Management | Vendor Management

  • S&K Property Management, Inc.
    • Miami, FL
    • Property Manager
      • 2001 - 2004

      Job Description: Managed a 450K-square foot commercial portfolio, including 3 office buildings and 3 medical centers with 100 business occupants. Built out an in-house property management function, saving 100s of thousands of dollars in 3rd-party vendor expenses. • Managed 450,000 sq. ft. commercial portfolio consisting of office and medical • Acted as liaison between high demand tenants and ownership • Prepared third party management reports • Selected and awarded service contracts • Initiated and authorized expenditures • Prepared annual budgets SKILLS: Commercial Property Management | Commercial Warehouse Management | Tenant Relationship Management | Vendor Management | Budget & Expense Management | Service Contract Management

Education

  • Florida International University
    BA in Business Administration (BBA)

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