Event Manager

• Jan 2023 - Present

Event Sales Coordinator

• Jun 2021 - Present

Event Sales Manager

• Jun 2021 - Present

Licensed Realtor

• Mar 2020 - Present

Sales Professional

• Dec 2015 - Mar 2020

Guest Relations Supervisor

• Jul 2013 - Dec 2015

Responsible for coaching a team whose primary focus will be anticipating and complying with guests needs from the time the reservation is made until the guest departs the hotel, ensuring that all procedures are performed to the hotel’s standards. Assist where necessary to ensure optimum service to guests, visitors and other departments. Responsible for coaching a team whose primary focus will be anticipating and complying with guests needs from the time the reservation is made until the guest departs the hotel, ensuring that all procedures are performed to the hotel’s standards. Assist where necessary to ensure optimum service to guests, visitors and other departments.

Guest Relations Coordinator

• Dec 2012 - Jul 2013

Responsible for providing centralized pre-arrival assistance for guest. This includes, but is not limited to: pre-arrival phone calls, pre-arrival emails, setting up amenities, maintaining a lobby presence, assisting concierge, completing reservations requests, tracking profit, and engaging guests throughout their stay. Responsible for providing centralized pre-arrival assistance for guest. This includes, but is not limited to: pre-arrival phone calls, pre-arrival emails, setting up amenities, maintaining a lobby presence, assisting concierge, completing reservations requests, tracking profit, and engaging guests throughout their stay.

Sales Associate

• Dec 2011 - Feb 2013

Responsible for meeting sales goals daily, weekly, and monthly. Conduct training for new hires, as well as conduct classes and workshops on our Brand Credit Card to new hires. Responsible for meeting sales goals daily, weekly, and monthly. Conduct training for new hires, as well as conduct classes and workshops on our Brand Credit Card to new hires.

concessionist

• Oct 2010 - Jan 2012

I greet customers and sell them them food. I follow the guidlines called " THe High Five". That means 1. Greet the customer 2. Suggestive sell 3. Up sell. 4. Direct to condiments 5. Thank the customer. I greet customers and sell them them food. I follow the guidlines called " THe High Five". That means 1. Greet the customer 2. Suggestive sell 3. Up sell. 4. Direct to condiments 5. Thank the customer.

sales associate

• May 2011 - Oct 2011

I stock Shoes when we have a shipment, i help customers try shoes on and make decisions on which shoes to buy and suggest accessories, like wallets, laces, sunglasses, and complete the transaction. I stock Shoes when we have a shipment, i help customers try shoes on and make decisions on which shoes to buy and suggest accessories, like wallets, laces, sunglasses, and complete the transaction.