Digital Content Manager

• Jun 2022 - Present

Senior Competitive Intelligence Analyst

• Apr 2022 - Jun 2022

Healthcare Competitive Market Intelligence Analyst

• Sep 2021 - Jun 2022

Digital Communications Supervisor at UPS Healthcare

• Jan 2021 - Sep 2021

Employee Communications Supervisor

• Sep 2019 - Jan 2021

Employee Communications Specialist

• Jul 2017 - Sep 2019

Create compelling and innovative UPSers.com content that adheres to UPS style guidelines. Provide outstanding service to internal partners by aligning with their business objectives. Produce channel analytics reports to drive informed decisions with campaigns and projects. Assist with facilitation of business units’ quarterly town hall meetings and supporting resources

Public Relations Intern

• Nov 2016 - Jun 2017

• Managed content calendar to ensure broad implementation of cross-channel messaging strategy and provide regular status updates to senior staff• Oversaw social team workflow and project management for UPS corporate and international social media channels• Assisted with community engagement, social listening, analytics reporting, and crisis mitigation efforts • Supported influencer outreach, employee advocacy efforts, and cross-departmental work processes

Customer Communications Intern

• Jun 2016 - Nov 2016

• Supported high-profile, global “Wishes Delivered” social media campaign• Solicited and aggregated supporting campaign content from employees and UPS subsidiaries for production and deployment• Successfully met target campaign KPIs by pursuing aggressive social media community engagement tactics