Senior System Engineer

• Oct 2022 - Present

Senior Systems and Network Engineer

• Nov 2020 - Sep 2022

Implementation, administration, patch, backup/restore (Veeam), decommission of servers in private cloud (VMware) and public cloud (AWS, Azure). Administration, auditing of Active Directory - automation (PowerShell). Administration, implementation, automation GPO. Administration VDI (AWS Workspace, VMware Horizon VDI Desktop) Virtualization (VMware). Implementation, update, reporting, Antivirus/Firewall (Symantec Endpoint Protection). Contribution in enhancements of procedures. Project, task tracking (JIRA). 2nd and 3th line of support based on SLA/OLA. Providing ongoing environment support for the company’s cloud-based systems, including production, reference and playground environments. Performing advanced troubleshooting, support, investigation and solving incidents alone or with a team based on the Remedy ticketing system. Network troubleshooting of LAN and WLAN. DNS, DHCP, Certificate configuration. Team leader of Windows Administrators team. Training of the new team members. Monitoring, automation (Zabbix,Grafana). Contribution with risk assessment and risk management. Show less

Senior System Engineer

• Jan 2018 - Sep 2020

Implementation, administration, patch, backup/restore, decommission of the windows servers.Performing advanced troubleshooting, support, investigation and solving incidents alone or with a team based on the OTRS ticketing system.Administration, auditing of Active Directory - automation (PowerShell).Administration, implementation, automation GPO.1st and 2nd line of support based on SLA/OLA.Preparation of user laptops, terminal servers, desktops and laptops.Configuration, mantention and support file servers, print servers.DNS, DHCP, Certificate configuration.Monitoring, reporting (Nagios).Contribution in enhancements of procedures. Show less

System Engineer

• Feb 2017 - Dec 2017

Implementation, administration, patch, backup/restore, decommission of the windows servers.Performing advanced troubleshooting, support, investigation and solving incidents alone or with a team based on the OTRS ticketing system.Administration, auditing of Active Directory - automation (PowerShell).Administration, implementation, automation GPO.1st and 2nd line of support based on SLA/OLA.Preparation of user laptops, terminal servers, desktops and laptops.Configuration, mantention and support file servers, print servers.DNS, DHCP, Certificate configuration.Monitoring, reporting (Nagios).Contribution in enhancements of procedures. Show less

Network Engineer

• Sep 2015 - Feb 2017

1st and 2nd line of support based on SLA/OLA.Administration and maintaining network infrastructure.Network troubleshooting of LAN and WLAN.Monitoring and identifying malfunctions of networkPreparing the technical documentation for implemented solutions

Junior System Engineer

• May 2015 - Aug 2015

1st line of support based on SLA/OLA.General support EscalationsMonitoring, reporting (Nagios).Providing multi-channel access 24/7 to a single point of contact for end-user.Inform clients and verify the resources to fix the problem in the shortest possible time