Janette Heung

UCP Assistant Director at UCAR - The University Corporation for Atmospheric Research
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Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area
Languages
  • English Native or bilingual proficiency
  • Cantonese Chinese Native or bilingual proficiency
  • Mandarin Chinese Full professional proficiency
Skills

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Scott Whitt

Janette is an impressive,intelligent and well-rounded consultant with equally strong analytic, project management and client facilitation capabilities. With broad knowledge of healthcare and a commitment to teamwork, she was tremendous assets on complex projects with the ability to effectively play multiple roles over the course of the effort. Her extensive interests in Sustainability augments her industry credentials well and I look forward to seeing what challenges she chooses next!

Blackford Middleton, MD, MPH, MSc

I had the pleasure of working with Janette for a few years through her work at Center for IT Leadership and later through the National Quality Forum for which I have served as the chair and member of several Expert Panels. She is a hard and conscientious worker, was able to contribute to several projects, and has good insights into healthcare and the application of technology for healthcare improvement. She is also a pleasure to work with!

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Credentials

  • Leadership and Negotiation
    Harvard Law School
    Dec, 2019
    - Nov, 2024
  • Leadership Strategies for Healthcare Executives
    Harvard T.H. Chan School of Public Health
    Oct, 2019
    - Nov, 2024
  • AIARE Level 1
    American Institute for Avalanche Research and Education (AIARE)
  • Lean Agent Certification
    SixSigma.us
  • Project Management Professional (PMP) Seminars
    Project Management Institute
  • Violin Advanced Certificate
    ABRSM

Experience

  • UCAR - The University Corporation for Atmospheric Research
    • United States
    • Research Services
    • 300 - 400 Employee
    • UCP Assistant Director
      • 2020 - Present

      UCAR's primary entities are National Center for Atmospheric Research (NCAR) and UCAR Community Programs (UCP). Together, UCAR|NCAR|UCP work to deliver world-class earth system sciences research, training, and tools in service of communities around the world. UCP's four centers provide satellite earth observations, data analytics, education, and partnership services. The UCP Assistant Director works to direct, manage, and enhance UCP strategy and operations so center and program staff have what they need to do their best work. Show less

  • JWG Global
    • Business Consulting and Services
    • 1 - 100 Employee
    • Principal
      • 2014 - Present

      JWG is a management consulting and research think tank based in Colorado with local and international project expertise. JWG seeks to provide management strategy and interdisciplinary insights to the society’s most pressing conservation and health challenges and opportunities. With diverse experiences from state and local governments, international non-profits, and Fortune 500 companies, JWG has tailored its versatile strategic planning and program management approach to meet individual client needs. See: info@jwgglobal.com Major clients include: RecRx, Colorado Outdoor Rec Industry Office, City and County of Denver Mayor’s Office, Denver Environmental Health, Jeff Lowe Mountain Foundation, Conservation Colorado, The Nature Conservancy World Office Representative contributions: - Developed and instructed a conservation theory and practice curriculum for mid-career professionals. - Directed an air quality rule development process and served as a key contributor to the rule’s passage; engaged multi-stakeholders in the development. - Implemented new advisory panel sub-group processes in the development of a new regulation, reaching multi-stakeholder consensus in half the time. - Transformed client processes across multiple functions based on new business requirements; designed an implementation roadmap to handle 400+ new plans intake. - Tailored regulatory details and research findings to non-technical stakeholder groups and presented updates at industry and community meetings. - Connected clients with key local organizations and stakeholders, resulted in new partnerships. - Created a data analytics and visualization tool summarizing 50+ key environmental indicators, offering a more efficient way to triage internal data requests. Generated insights for a non-technical audience. - Conducted interviews and surveyed literature to study CO policies addressing air quality impact on low-income minorities. Documented program landscape and identified policy recommendations. Show less

  • OutdoorRx Collaborative
    • United States
    • Business Consulting and Services
    • Founder
      • 2018 - Present

      The OutdoorRx Collaborative is a knowledge sharing and technical support network, comprised of passionate leaders from the healthcare, environmental, and outdoor industries whose mission is to collaborate across sectors and improve public health through nature-based recreation. The OutdoorRx Collaborative is a knowledge sharing and technical support network, comprised of passionate leaders from the healthcare, environmental, and outdoor industries whose mission is to collaborate across sectors and improve public health through nature-based recreation.

  • Colorado Access
    • United States
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Department Director, Care Management
      • 2018 - 2020

      Responsible for strategic leadership of Colorado Access's Care Management department—multidisciplinary teams of over 200 staff who execute care coordination activities needed to help members manage a full integration of needs across physical health, behavioral health, and social determinants of health. Colorado Access is a local, nonprofit health plan that has served more than 1 million members since 1994. Our mission is to partner with communities and empower people through access to quality, affordable care. Our focus is driving improvements in quality, member experience, outcomes, and cost. We care for individuals, families, and children who receive health care under Child Health Plan Plus (CHP+) and Health First Colorado (Colorado's Medicaid Program). Show less

  • State of Colorado
    • United States
    • Government Administration
    • 700 & Above Employee
    • Deputy Director, Colorado Outdoor Recreation Industry (ORec), Governor's Office
      • 2017 - 2018

      Administered strategic planning and partnership development activities for the 4 priority areas of the OREC office: (i) economic development, (ii) conservation & stewardship, (iii) education & workforce training, and (iv) health & wellness. Representative contributions: – Pioneered the Colorado Outdoor and Health Collaborative, a cross-sector initiative that aims to improve public health through nature-based recreation. – Developed a transdisciplinary framework on outdoor & health with input from public, private, nonprofit, and academic partners and stakeholders – Guided partners in scoping and incubating 5 project areas, including a new nature and health clinical research study in partnership with The Nature Conservancy and University of Louisville, a CU Health Links pilot employee wellness benefits module, and several regionwide referral programs that connect state Medicaid and commercial patient populations to recreation opportunities. – Served as the health lead for the Colorado delegation and a core contributor to the Confluence Accords, a first-ever bipartisan multi-state policy accord that highlights cross-cutting principles on economy, education, conservation, and health. – Shepherded the creation of a governance structure and implementation strategy for OREC’s original 35+ member advisory council and regional advisors – Mobilized cross-sector support; managed a steering committee; encouraged big thinking and facilitated strategy discussions that culminated in program and policy recommendations. – Gathered public and private sensitive information through extensive primary and secondary research to inform strategy development and internal/external messaging – Served as spokesperson for OREC at steering committees, panels, conferences, and tradeshows; increased knowledge and capacity among diverse stakeholders – Navigated multifaceted relationships with state and local government, nonprofits, and industry leaders, and influenced strategic decisions Show less

  • Deloitte
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Management Consultant
      • 2013 - 2014

      • Oversaw multiple work streams in business improvement projects: managed work stream progress, risks, budget, milestones, and deliverable quality; successfully executed and delivered multiple multi-million client engagements with Fortune 50 companies.• Executed system transformation projects using software development life cycle (SDLC) standards: collected requirements on business functions and software applications; mapped current-state processes; analyzed data requirements against business functional requirements; captured insights in future-state heat maps that categorized the level of enhancements needed for each function to align with future vision; developed future-state technology architecture maps and business implementation roadmaps; presented results to management and successfully obtained strategy approvals.• Aligned technical findings with big-picture vision when presenting updates to client executives; developed a strong rapport with clients.• Conducted training to familiarize client support staff with the new applications and process flows.• Managed cross-functional teams consisting of strategy analysts, actuaries, and software engineers; mentored junior analysts and consultants.• Drafted business proposals, 85% of which resulted in new client contracts, generating new revenues.• Authored white papers that solidified the firm’s domain expertise in the industry.• Contributions recognized with Deloitte Applause Award for three consecutive years. Show less

    • Management Consultant
      • 2011 - 2013

      • Oversaw multiple work streams in business improvement projects: managed work stream progress, risks, budget, milestones, and deliverable quality; successfully executed and delivered multiple multi-million client engagements with Fortune 50 companies.• Executed system transformation projects using software development life cycle (SDLC) standards: collected requirements on business functions and software applications; mapped current-state processes; analyzed data requirements against business functional requirements; captured insights in future-state heat maps that categorized the level of enhancements needed for each function to align with future vision; developed future-state technology architecture maps and business implementation roadmaps; presented results to management and successfully obtained strategy approvals.• Aligned technical findings with big-picture vision when presenting updates to client executives; developed a strong rapport with clients.• Conducted training to familiarize client support staff with the new applications and process flows.• Managed cross-functional teams consisting of strategy analysts, actuaries, and software engineers; mentored junior analysts and consultants.• Drafted business proposals, 85% of which resulted in new client contracts, generating new revenues.• Authored white papers that solidified the firm’s domain expertise in the industry.• Contributions recognized with Deloitte Applause Award for three consecutive years. Show less

  • National Quality Forum (NQF)
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Associate
      • 2009 - 2011

      • Early lead and contributor to the development a new healthcare data model that allowed paper-to-electronic conversion; analyzed hundreds of performance measures and categorized them into thousands of detailed codes; model was adopted by the Department of Health and Human Services as a best practice standard for the industry. • Managed iterative development of new electronic measures and online database; collected data requirements and worked closely with a team of software engineers to build, test, and deploy the new measures and online repository. • Employed Agile methodology and quality assurance/quality control (QA/QC) approaches in the database application and measure-development process. • Gathered data intelligence in the data conversion process; wrote detailed codes using SQL and XML; managed thousands of concept codes. • Developed and maintained relationships with federal partners, industry experts, and over 18 measure developer organizations through facilitation of expert panels and participating in industry working groups. Show less

  • Partners HealthCare
    • Greater Boston Area
    • Analyst
      • Jan 2009 - Jun 2009

      • Conducted cost-benefit and value modeling analysis to evaluate the digitalization of the health records system of the Veteran Health Administration (VHA) • Conducted cost-benefit and value modeling analysis to evaluate the digitalization of the health records system of the Veteran Health Administration (VHA)

  • Harvard University
    • United States
    • Higher Education
    • 700 & Above Employee
    • Consultant
      • 2007 - 2009

      • BUSINESS STRATEGY: Developed a new business model for a non-profit employer consortium that offered a cloud-based personal health record platform for their employees; researched market segmentation and distribution channel structure; developed product branding and competitive differentiation strategy. The company adopted the strategy and has since solidified its market position as an interactive portal that promotes consumer engagement in their own health, rather than a passive portal that only allows data viewing.• PROGRAM EVALUATION: Evaluated the Shanghai community health system's health technology transformation program by conducting interviews with health officials and practitioners in Shanghai, China (Health System Fellow, Council of Alumni for Social enterprise)• POLICY EVALUATION: Evaluated the China community health system reform by conducting interviews with health officials in major cities in China as part of a winternship practicum with Harvard China Initiative• BUSINESS STRATEGY: Developed a go-to-market strategy for two new patented technologies from the National Renewable Energy Lab (NREL) as part of a Harvard Business School practicum• PROGRAM EVALUATION: Conducted a cost-benefit analysis of alternative diabetes treatment and designed the workflow of a mobile clinic for the International Diabetes Foundation (IDF) Show less

    • Associate
      • 2007 - 2009

      • Conducted environmental health exposure and risk assessment research on water and air quality• Collected air and water samples, conducted data analysis, and evaluated policy impacts • Analyzed large statistical data; use of tools including Tableau, SAS, and STATARepresentative Projects: • WATER QUALITY: Disinfection Efficiency and Bacterial Regrowth in Different Potable Water Treatment Methods• AIR QUALITY: Air Pollutant Emissions Impact to Surrounding Neighborhoods of the Rhode Island TF Green Airport• AIR QUALITY: Transportation Policies Impact: Effectiveness of Recent Transportation Sector Polices in Reducing Ambient Particulate Concentrations in Santiago, Chile• PROGRAM EVALUATION: Conducted site visits at Tennessee Childhood Lead Poisoning Prevention Program; Evaluated program strategy, governance structure, and operating model; offered process improvement recommendations. Show less

  • MAP for Health
    • Greater Boston Area
    • Director Of Special Projects
      • 2004 - 2007

      • Partnered with community leaders and stakeholders to create access to hepatitis B prevention and treatment resources as part of the Hepatitis B Initiative (HBI). Focused on underserved at-risk populations in Greater Boston, reaching over 1,000 at-risk individuals over the three years. • Directed media relations and community outreach strategy, including outreach and press materials. • Oversaw intercollegiate volunteer engagement program and activities with a dozen universities • Partnered with community leaders and stakeholders to create access to hepatitis B prevention and treatment resources as part of the Hepatitis B Initiative (HBI). Focused on underserved at-risk populations in Greater Boston, reaching over 1,000 at-risk individuals over the three years. • Directed media relations and community outreach strategy, including outreach and press materials. • Oversaw intercollegiate volunteer engagement program and activities with a dozen universities

Education

  • Harvard T.H. Chan School of Public Health
    Master of Science, Public Health, Environmental Health
  • Harvard Kennedy School
    Interdisciplinary coursework from HSPH Masters degree, Science, Technology, Environmental, Health Policy
  • Harvard Business School
    Interdisciplinary coursework from HSPH masters degree, Healthcare and Technology Management
  • Tufts University
    Bachelor of Science, Physics & Biomedical Engineering
  • Phillips Exeter Academy
    High Honors
  • Maryknoll Convent School
    International GCSE (HKCEE), Full 30 Points, HKCEE

Community

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