Nikolai Smirnov, CSPO/CSM

Agile Practitioner at Callibrity
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Contact Information
us****@****om
(386) 825-5501
Location
Cincinnati, Ohio, United States, US
Languages
  • English Native or bilingual proficiency
  • Russian Native or bilingual proficiency

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Credentials

  • How to Manage & Influence Your Virtual Team
    Udemy
    Jun, 2023
    - Nov, 2024
  • Leadership: Practical Leadership Skills
    Udemy
    Jun, 2023
    - Nov, 2024
  • Agile Product Owner Role: Foundations
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Agile at Work: Planning with Agile User Stories
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Agile with Atlassian Jira
    Coursera
    Mar, 2021
    - Nov, 2024
  • Agile Foundations
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Certified Scrum Product Owner® (CSPO®)
    Scrum Alliance
    Mar, 2021
    - Nov, 2024
  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Oct, 2021
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Agile Practitioner
      • Nov 2021 - Present

      • Work directly with full stack developers to analyze current processes and design a strategy for the adoption of Agile best practices. • Lead Agile workshops with functional teams and key stakeholders to establish cultural change within the organization. • Promote and advocate a culture of continuous improvement, experimentation, making people awesome, and creating an environment of safety. • Facilitate learning and development through 1:1 and team coaching. • Drive project execution using Agile Scrum methodology. • Manage 2-3 Scrum teams in parallel to maintain agile practices and endure smooth delivery. • Build and maintain high-level metric dashboards via Azure DevOps to track goals/objectives. • Develop and maintain a prioritized backlog of work for the project team. • Collaborate with key stakeholders, business SMEs, and technical leads to determine scope and prioritize the product development cycles. • Partner with UX designers to ensure development teams deliver UX/UI that meets end user needs. • Provide transparency and ongoing communication with business project sponsors and key stakeholders. Show less

    • United States
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Business Analyst
      • Apr 2021 - Jun 2023

      • Supported project delivery and process optimization. • Gathered, analyzed and documented functional and technical requirements for user stories. • Performed configuration within a variety of software packages. • Developed and executed unit, system, and integration test cases. • Cultivated strong business relationships by demonstrating an understanding of related processes, requirements, systems, and terminology. • Maintained awareness of best practices, including processes and technology, while identifying opportunities for improvement of existing functionality. • Resolved or assisted in the resolution of conflicts within or between projects or functional areas. • Leveraged existing or researched new tools that improved the delivery of solutions to customers. • Developed work breakdown structures. • Estimated the effort and duration of work required for projects. • Created, maintained, and ensured quality of systems that support key customer business processes. • Collaborated with the functional end users, vendors, and IT peers to support applications, system integrations, and capabilities as needed. • Documented and maintained support procedures and information as needed to maintain a positive support level. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Product Owner
      • Apr 2021 - Nov 2021

      • Worked directly with key stakeholders to identify and gather requirements. • Managed and prioritized the product backlog via Jira software. • Served as a liaison between the product and development teams. • Implemented Agile framework standards to drive project execution. • Provided relationship mangagement by being based on-site at the client headquarters. • Worked directly with key stakeholders to identify and gather requirements. • Managed and prioritized the product backlog via Jira software. • Served as a liaison between the product and development teams. • Implemented Agile framework standards to drive project execution. • Provided relationship mangagement by being based on-site at the client headquarters.

    • United States
    • Software Development
    • 200 - 300 Employee
    • Senior Business Intelligence Analyst
      • Nov 2018 - Apr 2021

      • Collaborated with the clinical team to gather requirement details for the out of the box reporting portfolio. • Created and maintained formal requirement documentation that outlined description, logic, acceptance criteria, and technical database details for the out of the box reporting portfolio. • Utilized Microsoft SQL Server Mgmt. Studio to develop SQL queries for running reports and dashboards. • Designed and deployed out of the box and client-specific dashboards using a variety of analytical tools (Power BI, SSRS, & Tableau). • Created ad-hoc reports based on leaderships request to showcase analytical concepts and capabilities. • Created user stories for the reporting teams’ backlog and agile sprints utilizing Azure DevOps. • Conducted daily scrum to facilitate development teams’ conversation over the out of the box report development. • Performed backlog refinement for the reporting team to ensure appropriate prioritization of report development based on client needs. • Managed the annual roadmap planning and execution for the reporting team. • Supported the sales team on potential client conversations related to existing reporting offerings, capabilities, and limitations. • Supported the client implementation team’s on client conversations related to client-specific reporting needs and enhancements to existing out of the box reports. • Maintained an up-to-date version of the standard database dictionary file by interpreting the internal product release notes. Show less

    • United States
    • Software Development
    • 200 - 300 Employee
    • Leader, Customer Services
      • Jan 2014 - Nov 2018

      • Managed a multi-client portfolio consisting of EHS and Quality businesses. • Directed internal and client facing projects utilizing cross-functional teams under waterfall methodology. • Drafted technical business requirement documents that identified the client need, scope of work, project timeline and financial costs for the required feature activation or application enhancement. • Functioned as a liaison between the clients and product development teams to ensure technical compatibility and user satisfaction were met. • Participated in User Acceptance Testing (UAT) on various business requested enhancements to the standard application functions. • Led in-person and webinar training sessions to mentor new team members and end users on the platform workflow and application(s) features and functionalities. • Led in-person workshop sessions during the annual client conference to introduce new client users to the platform workflow, advanced applicational features, and practices for improving deployment/usage within the client user base. • Organized and hosted a monthly services department meeting to showcase newest features, cross client enhancements, and best practices. • Performed on-site visits with clients to identify pain points, gather requirements on future functional needs, and showcase current/new features of the platform. • Provided daily support services under pre-defined SLA targets by troubleshooting user inquiries regarding system bugs, enhancements & standard application understanding. • Managed a cross-functional team to meet annual roadmap development goals and perform cross-client support on a regulatory requirements application. Show less

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Logistics Sales Account Executive
      • May 2013 - Jan 2014

      • Assisted a successful account executive to learn the company processes and negotiation tactics. • Provided fast-paced logistical need solution on critical customer shipments. • Worked on creating a client portfolio via cold/warm calling. • Handled multi-tasking between software systems, databases, Microsoft Office tools and call responses. • Assisted a successful account executive to learn the company processes and negotiation tactics. • Provided fast-paced logistical need solution on critical customer shipments. • Worked on creating a client portfolio via cold/warm calling. • Handled multi-tasking between software systems, databases, Microsoft Office tools and call responses.

Education

  • Ohio Northern University
    Bachelor of Science, International Business/Marketing; General
    2010 - 2013
  • The Defiance College
    Bachelor of Business Administration (BBA), Business & Allied Health; Accounitng & General Electives
    2009 - 2010

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