Experience

ReadyEdgeGo

• United States
• Education Management
• 1 - 100 Employee

• Business Operations Specialist

  • Nov 2022 - Present



BELAY

• United States
• Staffing and Recruiting
• 500 - 600 Employee

• Virtual Executive Assistant

  • Oct 2021 - Present

  -Maintain office organization through accurate filing and record keeping systems to ensure efficiency within the department. -Organize schedules for clients and customers through meeting and appointment tracking to guarantee professionalism within the office. -Answer telephone inquiries and emails, reply to customer and vendor issues quickly effectively. -Build and maintain strong, productive relationships with customers, vendors and suppliers. -Manage customer contact information, data, and CRM System while effectively implementing CRM solutions. -Update web pages and social media profiles to reflect proactive strategies and engage customers. -Assist sales and marketing meet business objectives through marketing, CRM management, content creation, and customer advocacy initiatives and programs. Show less



Self Employed

• United States
• 700 & Above Employee

• Childcare Provider

  • Jan 2021 - Present

  -Provide customized and personalized childcare for children in my home. Administer one-on-one care and meet the physical, emotional, social, and intellectual needs of children. -Contribute to a safe, caring, nurturing, and stimulating environment in which the children thrive and develop. -Plan and prepare all daily activities and food schedules. -Assist children in development of social, communication and problem- solving skills. -Provide customized and personalized childcare for children in my home. Administer one-on-one care and meet the physical, emotional, social, and intellectual needs of children. -Contribute to a safe, caring, nurturing, and stimulating environment in which the children thrive and develop. -Plan and prepare all daily activities and food schedules. -Assist children in development of social, communication and problem- solving skills.



University of Maryland Global Campus

• United States
• Higher Education
• 700 & Above Employee

• Associate Admissions Advisor

  • Aug 2019 - Apr 2020



University of Maryland Global Campus

• United States
• Higher Education
• 700 & Above Employee

• Program and National Test Center Coordinator

  • Dec 2017 - Feb 2019

  -Document all student contact and schedule appropriate follow-up activities as needed. Provide open and positive communications with respective Education Center staff, immediate supervisor and all other UMUC staff to ensure timely resolution of student needs or issues. -Organize and participate in local Education Fairs, Open Houses, Semester Start-ups, Student Appreciation Days, Local Graduations and other events as needed. -Track and analyze class enrollments and student interest, as well as local degree progression, discuss class schedules and advise on course selection. -Distribute marketing, advertising, and mass media materials at assigned locations when permissible. -Participate in UMUC staff meetings, professional development activities and training sessions as required. -Assist students with all related tasks in their Air Force Portal, GoArmyEd and UMUC accounts. -Assist students with Tuition Assistance, Financial Aid, MyCAA, scholarships, VA benefits and funding. -Demonstrate thorough knowledge of all testing procedures and policies and coordinate standardized and individual exams, including site organization and scheduling. Show less



Habitat for Humanity of Florida, Inc.

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Compliance Officer/Executive Assistant

  • Apr 2014 - Sep 2016

  -Managed Habitat Florida's grant program, allocated and disbursed all funds related while ensuring compliance with all state and federal requirements. -Managed the CEO's complex and frequently changing travel arrangements and coordinated the pre- planning of trips. -Managed external contacts for CEO and kept track of periodic communication needed for priority contacts. -Provided technical assistance for all Habitat Florida affiliates. -Planned and coordinated state wide Habitat events and conferences. -Coordinated exhibitor and sponsor presentations, exhibitor booths, breakout rooms and round- tables. -Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination. -Processed travel and all work related expenses and reimbursements. -Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum. -Located and attached appropriate files to incoming correspondence requiring replies. -Frequently used word processing, spreadsheet, and presentation software. -Reconciled and processed expense reports, and payroll for two internal and field personnel. -Processed all expenses, invoices, annual dues, and bank reconciliations. -Managed website and social media pages including all advocating activities. -Processed internal background/credit checks of office personnel, and managed all pertinent files on an encrypted share drive. Show less



Fossil Group, Inc.

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Nov 2013 - Apr 2014

  -Interviewed job candidates and made staffing decisions. -Counted cash drawers and made bank deposits. -Managed staff of sales associates in accordance with other key staff members. -Assigned employees to specific duties to best meet the needs of the store. -Reordered inventory when it dropped below predetermined levels. -Instructed staff on appropriately handling difficult and complicated sales. -Examined merchandise to verify that it was correctly priced and displayed. -Planned budgets and authorized payments and merchandise returns. -Increased profits through effective sales training and troubleshooting profit loss areas. -Reported to the district manager regarding all store and staff issues. -Completed profit and loss performance reports. Show less



Florida Bank

• Personal Banker & Teller

  • Sep 2012 - Nov 2013

  -Open and close branch and set night and weekend alarm systems. -Assist branch manager with all daily operations. -Assist clients' with their specific financial situations and help develop strategic financial planning solutions. -Organized, stocked and maintained the teller window area, bank and staff supplies. -Executed customer transactions, including deposits, withdrawals, money orders and checks. -Rapidly and efficiently prepared customer and ATM cash and change orders. -Processed quarterly Vault and ATM audits with a zero error rate. -Pulled and evaluated daily branch reports. -Handled various accounting transactions. -Opened and closed various types of bank accounts (checking's, savings, safe deposit boxes, money markets etc.) Show less



Pinellas County Sheriff's Office

• United States
• Law Enforcement
• 700 & Above Employee

• Public Safety Telecommunicator

  • Aug 2009 - Sep 2012

  -Use of strong communication skills with the combination of multi-tasking and team work. -Use of local law enforcement and civilian databases to obtain and run background information of citizens. -Remain calm and maintain professional composure while handling citizen complaints in crisis and major life situations. -Maintain verbal contact with the caller for the purpose of updating in-progress calls and continually update responding units. -Assist citizens by answering any questions, and directing them to the correct personnel if necessary. -Performed computer record searches; assisted personnel with pertinent information such as call notes, weapon or warrant history, location requests, impound reports, license status and any other relative safety information relevant to the situation. -Maintained logs of all calls received and made; operated tape recording equipment. -Collaborate with other offices or agencies in order to exchange and coordinate information and activities. -Operated geographical mapping equipment to dispatch deputies and give pertinent location information. Show less