Solution Architect - Anaplan

• Mar 2022 - Present

Manager

• Aug 2020 - Mar 2022

• Implemented a project management tool for a Fortune 500 company on a rapid deployment schedule; allowed the company to not only track project success vs the budget, but also created a solution that facilitated for resources to be reallocated dynamically• Direct manager for 5 new and experienced hires; develop one direct report to a promotion within 4 months• Began a bi-weekly supply chain forum dedicated to developing the practice knowledge through open discussion of emerging issues and possible use cases• Member of the sales team, comfortable in presenting Anaplan demonstrations domestically and internationally Show less

Anaplan Senior Associate

• Jan 2020 - Aug 2020

• Primary model builder / solution architect on finance specific builds for both start-up and established companies in healthcare, higher education, and subscription based consumer goods• Developed a demonstration model available in the Anaplan App Hub that focused on the Anaplan Optimizer as a supply chain solution in production, vendor management of raw materials, plant and DC level distribution, and transportation fulfillment and logistics• Facilitated a webinar in partnership with Anaplan on how Anaplan can be used as a solution for accurately distributing COVID critical supplies (PPE) in hospitals based on site, local, county, or state Show less

Anaplan Associate

• Jan 2019 - Jan 2020

• Implemented Anaplan and enabled a client in managing their supply/demand model for over 100 finished goods; reduced the risk of both under and over supplying distributors through SKU based statistical analysis • Designed, implemented, and trained a technology sales company in an Anaplan territory and quota management solution; allowed for sales management to evenly distribute sales opportunities by region, risk, and previous sales• Worked with a college level finance department to convert an excel based budget proposal and approval system into a Anaplan; reduced Finance department corrections 85% and improved accuracy of first submissions 65% Show less

Supply Execution Planner

• Jul 2018 - Jan 2019

• Managed the execution of Apple’s finished goods to meet reseller, retail, and online consumer demand for North and South America• Led two 4-person teams focused on order fulfillment processing in SAP in the Fall 2018 Apple Watch and iPad Pro launches• Tracked the fulfillment progress for constrained new product launches by combining multiple complex data sets and performing qualitative analysis• Engaged in communicating emerging risk associated with meeting quotes already communicated to customers Show less

AppleCare Real Time Analyst

• Oct 2016 - Jul 2018

• Analyzed the real-time schedule adherence for over 15,000 employees worldwide through multiple channels, while assessing overall business impact• Identified a possible HR risk associated with offering same-day overtime; presented solution that would negate this risk and have low impact to current workflow• Reported patterns emerging in at-home advisor downtime for AMR, EMEIA, andAPAC• Trained both tenured and new employees on improved workflow tools andprocesses

Quality Control Analyst

• Apr 2016 - Oct 2016

Performed quality assurance in the enrichment of documents focusing on anti-money laundering of a top 3 US bank.• Identified issues emerging within a team of 40 enrichment specialists and 10 quality control analysts• Presented technical reports in a concise manner in weekly meetings with the client• Responsible for drafting new directives to improve team performance

Research Analyst

• Sep 2015 - Apr 2016

• Critically evaluated complex consumer mortgage accounts of a Top 6 US bank in response to Federal Risk and Regulatory compliance requirements• Top producer in a data enrichment production environment focused on analyzing high level accounts across multiple lines of business• Key role player in small group of individuals responsible for the testing of efficiency enhancement tools created to ensure high quality work• Maintained a consistent communication flow with the client team and executive leadership in order to adhere to process changes Show less

Strategic Communications - Graduate Assistant

• Aug 2014 - Sep 2015

• Conducted group and independent research in brand management, cause-based marketing, journalism ethics, and preventative crisis-communications • Pitched a new business proposal, which included a company name, logo, website design, and 12-month growth strategy • Assisted in researching digital marketing to consumers through the use of QR Codes, near-field technology, and mobile wallets • Managed the grading for a professor of communications; assisted in delivering course lectures and study halls Show less

Product and Technology Specialist

• Dec 2011 - Sep 2015

• Simplified knowledge of advance technology equipment to advise customers according to their specific needs• Provided individualized customer service in an an establishment with over 1,000 daily local and global visitors• Research and present the benefits of Apple specific services to improve customer experience• Facilitated all new hire training and on-boarding (October 2012 - March 2013) resulting in seven internal promotions• Designed training strategies geared towards customer engagement for over 180 employees• Taught workshops to customers of different background and experience levels; covering various Apple products and software• Worked with visual standards team Show less

Apple Store Leader Program Associate

• Sep 2013 - Aug 2014

• Mastered all retail positions in Dallas markets' busiest stores• Back of house operations: SAP and inventory control processes • Front of house sales• Business relationships: Proficient use of in house CRM, briefings, nurture relationships from initial point of contact into managing the account• Inspired employee support for store operations, internal culture, and corporate goals• Independently promoted personal development through communications with corporate leadership• Provided specific feedback surrounding general operations to better the experiences for the internal and external customer Show less

Swim Coach of Competitive Swim Team

• May 2011 - Dec 2011

• Coached 2 groups of 25 swimmers ranging from ages 7-13 • Assisted in coordination of transportation and other logistical details for group travel to swim meets • Led the incorporation of video classes to enhance the learning of training techniques • Coached 2 groups of 25 swimmers ranging from ages 7-13 • Assisted in coordination of transportation and other logistical details for group travel to swim meets • Led the incorporation of video classes to enhance the learning of training techniques

Retail Assistant of Sports Equipment Retail Store

• May 2011 - Aug 2011

• Used knowledge of soccer and lacrosse sporting equipment to help customers prepare for athletic competition and training • Provided customer service in establishment with over 200 daily visitors • Used knowledge of soccer and lacrosse sporting equipment to help customers prepare for athletic competition and training • Provided customer service in establishment with over 200 daily visitors

Kinesiology Department Office Assistant

• Aug 2008 - May 2011

• Filmed primary footage for Pepsi Refresh commercial utilized in Major League Soccer client promotion • Edited videos and created content used in clients' social media marketing strategies • Performed daily office tasks in Microsoft Office Suite • Filmed primary footage for Pepsi Refresh commercial utilized in Major League Soccer client promotion • Edited videos and created content used in clients' social media marketing strategies • Performed daily office tasks in Microsoft Office Suite

Corporate Development Intern

• May 2010 - Aug 2010

• Researched background information on potential corporate sponsors to enhance sales pitches • Contributed to strategies for corporate brand management through digital technology • Managed corporate partner ticket protocol for Toyota Center special events including Lady Gaga and Taylor Swift • Facilitated VIP entry into corporate promotional athletic events • Researched background information on potential corporate sponsors to enhance sales pitches • Contributed to strategies for corporate brand management through digital technology • Managed corporate partner ticket protocol for Toyota Center special events including Lady Gaga and Taylor Swift • Facilitated VIP entry into corporate promotional athletic events

Public Relations and Communications Intern

• Jun 2008 - Aug 2008

• Contributing editor of "Total Dynamo," a weekly video update of Dynamo-related events • Collaborated with the Dynamo Marketing Department to create a television commercial to reach the Spanish-speaking community promoting the SuperLiga International Soccer Tournament • Filmed and edited footage for press releases and conferences • Wrote and edited articles for the Dynamo website • Contributing editor of "Total Dynamo," a weekly video update of Dynamo-related events • Collaborated with the Dynamo Marketing Department to create a television commercial to reach the Spanish-speaking community promoting the SuperLiga International Soccer Tournament • Filmed and edited footage for press releases and conferences • Wrote and edited articles for the Dynamo website

Experienced Lifeguard and Water Safety Instructor

• May 2007 - Aug 2007

• Responsible for opening and closing both indoor and outdoor pools operations • Swim lesson teacher for over 50 kids ages 3-15 • Recorded seven saves in pools with over 150 daily visitors • Responsible for opening and closing both indoor and outdoor pools operations • Swim lesson teacher for over 50 kids ages 3-15 • Recorded seven saves in pools with over 150 daily visitors

Assistant in Front Desk Operations

• Aug 2003 - Aug 2007

• Provided positive welcoming experience for vacation rental guests • Created and organized reservations for traveling parties • Provided positive welcoming experience for vacation rental guests • Created and organized reservations for traveling parties