Troy Kasting
Manager, Customer Success at Attendease- Claim this Profile
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Topline Score
Bio
Connie Chang
Having worked with Troy on a number of different high profile projects over the last few years, I can unequivocally say that he is one of the best project managers out there today. He truly cares about his clients and the projects he's working on and has an exceptional ability to keep massive projects on time, on track, and on budget despite multiple moving parts. He also has the very rare ability to communicate clearly with both clients and developers, despite the fact that these two parties sometimes seem to speak different languages! He is a consummate professional and I always look forward to working with him!
Antoine Censi
Troy is a very detailed-oriented project manager, who takes a great pride in delivering within time and budget, while always communicating professionally internally and externally. His dedication and professionalism makes him very valuable to the team. As a developer, I really enjoy working with him, as he manages to get projects and tasks well defined, timed, tested and done without making me feel micro-managed. Without doubt, I would definitely recommend Troy as a project manager.
Connie Chang
Having worked with Troy on a number of different high profile projects over the last few years, I can unequivocally say that he is one of the best project managers out there today. He truly cares about his clients and the projects he's working on and has an exceptional ability to keep massive projects on time, on track, and on budget despite multiple moving parts. He also has the very rare ability to communicate clearly with both clients and developers, despite the fact that these two parties sometimes seem to speak different languages! He is a consummate professional and I always look forward to working with him!
Antoine Censi
Troy is a very detailed-oriented project manager, who takes a great pride in delivering within time and budget, while always communicating professionally internally and externally. His dedication and professionalism makes him very valuable to the team. As a developer, I really enjoy working with him, as he manages to get projects and tasks well defined, timed, tested and done without making me feel micro-managed. Without doubt, I would definitely recommend Troy as a project manager.
Connie Chang
Having worked with Troy on a number of different high profile projects over the last few years, I can unequivocally say that he is one of the best project managers out there today. He truly cares about his clients and the projects he's working on and has an exceptional ability to keep massive projects on time, on track, and on budget despite multiple moving parts. He also has the very rare ability to communicate clearly with both clients and developers, despite the fact that these two parties sometimes seem to speak different languages! He is a consummate professional and I always look forward to working with him!
Antoine Censi
Troy is a very detailed-oriented project manager, who takes a great pride in delivering within time and budget, while always communicating professionally internally and externally. His dedication and professionalism makes him very valuable to the team. As a developer, I really enjoy working with him, as he manages to get projects and tasks well defined, timed, tested and done without making me feel micro-managed. Without doubt, I would definitely recommend Troy as a project manager.
Connie Chang
Having worked with Troy on a number of different high profile projects over the last few years, I can unequivocally say that he is one of the best project managers out there today. He truly cares about his clients and the projects he's working on and has an exceptional ability to keep massive projects on time, on track, and on budget despite multiple moving parts. He also has the very rare ability to communicate clearly with both clients and developers, despite the fact that these two parties sometimes seem to speak different languages! He is a consummate professional and I always look forward to working with him!
Antoine Censi
Troy is a very detailed-oriented project manager, who takes a great pride in delivering within time and budget, while always communicating professionally internally and externally. His dedication and professionalism makes him very valuable to the team. As a developer, I really enjoy working with him, as he manages to get projects and tasks well defined, timed, tested and done without making me feel micro-managed. Without doubt, I would definitely recommend Troy as a project manager.
Experience
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Attendease
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United States
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Events Services
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1 - 100 Employee
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Manager, Customer Success
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Apr 2017 - Present
In the role of Manager, Customer Success I am leading a growing team of talented individuals and driving our customer lifetime value to industry leading levels. Since joining Attendease, my mission has been to exemplify our tireless dedication to building a world-class company.My role encompasses a wide range of responsibilities including account management, project management, product development, customer training and onboarding, business development, front line customer support, quality assurance, and software development. In this role, I have had the opportunity to:- Manage highly technical, high profile projects- Manage the livestream broadcasts of some of the event industry’s highest profile events- Develop and personally implement customer training and on boarding programs- Identify, track, and report on KPI’s and other success metrics- Contribute to front-line customer support- Manage on site support at some of the industry's highest profile events - In cooperation with our Platform team, contribute to the design and development of our software platform
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Project Manager
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Mar 2015 - Present
I have a multi-disciplinary background with experience in project management, communications, marketing, software development, and interaction design.For the last two years I have enjoyed a dual role as both a project manager and CSM. My focus on high profile software, web, and app projects has both inspired and challenged me.Whether leading our development team in Vancouver, BC or supporting a project on site, I have successfully managed every aspect of a project lifecycle including requirements gathering, business analysis, budget tracking, product development, and support. I have lead the development of, and personally implemented, customer on boarding and training programs.
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Marketing Lead
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Apr 2014 - Mar 2015
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Emily Carr University of Art and Design
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Canada
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Higher Education
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200 - 300 Employee
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Lead Designer
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Jun 2013 - Sep 2013
In June, 2013 I was hired by Emily Carr to help design their Viewbook iPhone App, an interactive digital version of ECU’s popular Viewbook Magazine. I was involved in the IA and UX design, as well as serving as the principal graphic designer. The Viewbook App serves as an important recruitment tool for ECU, both locally and internationally. In June, 2013 I was hired by Emily Carr to help design their Viewbook iPhone App, an interactive digital version of ECU’s popular Viewbook Magazine. I was involved in the IA and UX design, as well as serving as the principal graphic designer. The Viewbook App serves as an important recruitment tool for ECU, both locally and internationally.
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Project Manager
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Feb 2007 - May 2009
Coordinated team of sales representatives and software developers and sucessfully launched 2 startup companies in Vilnius, Lithuania. Oversaw product development, involved in design and development of company websites, produced marketing materials, created presentation decks for stakeholders and investors, managed inventory, was involved in hiring and staff management, and helped maintain databases. Coordinated team of sales representatives and software developers and sucessfully launched 2 startup companies in Vilnius, Lithuania. Oversaw product development, involved in design and development of company websites, produced marketing materials, created presentation decks for stakeholders and investors, managed inventory, was involved in hiring and staff management, and helped maintain databases.
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Education
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2002 - 2006
The University of British Columbia
BA, English Literature -
2013 - 2013
Emily Carr University of Art and Design
Interaction Design Essentials, Interactive Design
Community
